Fletcher Jones Motorcars of Fremont - Service Center

Great service done by Joe deFreitas. Prompt, courteous and very professional. The lounge was clean and had good internet signal. There were tables and power outlets to allow working with computer. T and very professional. The lounge was clean and had good internet signal. There were tables and power outlets to allow working with computer. The restrooms were clean too. More

Great customer service, Joe is the best Advisor. Great customer service, hassle free maintenance and they employ the best people. Joe is the best Advisor. My car gets serviced here every year, also Great customer service, hassle free maintenance and they employ the best people. Joe is the best Advisor. My car gets serviced here every year, also brought it from them. My advisor Joe gives me a breakdown of the charges and dates. He is very cordial and works on building a relationship rather than hassling customers. I highly recommend him and the dealership. Kim in the service department was also cordial with respect my questions about the car and pickups for loaner. More

Exceptional service delivered in a safe environment. The staff are friendly and helpful from the smooth reception right through to returning your car on time. staff are friendly and helpful from the smooth reception right through to returning your car on time. More

Joe is very helpful and efficient. And very knowledgeable. He is familiar with all our vehicle’s history and we don’t need spend time to explain. knowledgeable. He is familiar with all our vehicle’s history and we don’t need spend time to explain. More

Service We have worked w Ron Reyes before, he is very competent. Everyone very nice. Will continue to bring car in. The loaner car helps a lot. We have worked w Ron Reyes before, he is very competent. Everyone very nice. Will continue to bring car in. The loaner car helps a lot. More

Excellent service as always. Payam and his team always go above and beyond to help us and make it an exceptional experience. Thank you Payam above and beyond to help us and make it an exceptional experience. Thank you Payam More

Joe Defreitas Is the best , went above and beyond to help me as a new G wagon owner! 5 stars , best if I can give more me as a new G wagon owner! 5 stars , best if I can give more More

Always professional, timely, and friendly. Service is top notch! It’s nice to get thorough explanations, patience, and a willingness to always do the right thing from a Dealer Service Dept. Working wit top notch! It’s nice to get thorough explanations, patience, and a willingness to always do the right thing from a Dealer Service Dept. Working with Joe is smooth and I appreciate his prompt replies as well as attention to detail. More

Fast, Personal attention. I have been working with my Service Adviser Joe Defreitas for many years and he Always greets me By Name and makes me feel that I am a Valued Customer I have been working with my Service Adviser Joe Defreitas for many years and he Always greets me By Name and makes me feel that I am a Valued Customer. In this case I arrived at Fletcher Jones late in the day with a strange problem with my car that demanded attention. Even though it was late I was taken care of and kept informed about the repairs to my car by Text and Voice calls. More

Good service from Joe My wife and I have been their loyalty customer since 2017. We did regular services at their warehouse and we like our service adviser Joe. He is alway My wife and I have been their loyalty customer since 2017. We did regular services at their warehouse and we like our service adviser Joe. He is always nice and professional!!! More