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Fletcher Jones Motorcars of Fremont - Service Center

Fremont, CA

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138 Reviews

138 Reviews of Fletcher Jones Motorcars of Fremont - Service Center

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July 14, 2020

Great service done by Joe deFreitas. Prompt, courteous and very professional. The lounge was clean and had good internet signal. There were tables and power outlets to allow working with computer. T More

by Kingstryker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe deFreitas
Jul 15, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hi, Thank you for the 5 star rating and sharing this great service experience with Joe! Our team looks forward to serving you again! Best, Your Friends and Family at Fletcher Jones Motorcars of Fremont

July 10, 2020

Great customer service, Joe is the best Advisor. Great customer service, hassle free maintenance and they employ the best people. Joe is the best Advisor. My car gets serviced here every year, also More

by merc2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Defreitas, Kim
Jul 15, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hi, Thank you for this 5 star review and highlighting your awesome experience with Joe in service! Best, Your Friends and Family at Fletcher Jones Motorcars of Fremont

May 22, 2020

Exceptional service delivered in a safe environment. The staff are friendly and helpful from the smooth reception right through to returning your car on time. More

by stepheneduvall
Recommend Dealer
Yes
Employees Worked With
Joe Freitas
May 27, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hi Stephen, Our number one goal is to provide outstanding experiences for all of our guests! The team at Fletcher Jones Motorcars of Fremont is so pleased to have your 5 star rating and genuine feedback! Best, Your Friends and Family at Fletcher Jones Motorcars of Fremont

May 19, 2020

Joe is very helpful and efficient. And very knowledgeable. He is familiar with all our vehicle’s history and we don’t need spend time to explain. More

by Yt
Recommend Dealer
Yes
Employees Worked With
Joe
May 19, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hello, We are truly flattered to have your thoughtful complements and recommendations regarding your service experience with Joe! Our team takes great pride in serving our guests well and we are grateful to have the opportunity to serve you! Kind Regards, Your Friends and Family at Fletcher Jones Motorcars of Fremont

May 16, 2020

Service We have worked w Ron Reyes before, he is very competent. Everyone very nice. Will continue to bring car in. The loaner car helps a lot. More

by MamaBea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Reyes
May 19, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hello, Thank you for your thoughtful comments and recommendations! We are flattered to have your 5 star rating and appreciate you taking time to recognize Ron Reyes and our service team! We look forward to seeing you at your next scheduled visit. All the Best, Your Friends and Family at Fletcher Jones Motorcars of Fremont

May 14, 2020

Excellent service as always. Payam and his team always go above and beyond to help us and make it an exceptional experience. Thank you Payam More

by lailaosmani
Recommend Dealer
Yes
Employees Worked With
Payam
May 19, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hello, Thank you for the 5 star rating and kind review! We are happy to read that Payam & our entire staff treated you very well! We are looking forward to serving you again! Best, Your Friends and Family at Fletcher Jones Motorcars of Fremont

May 08, 2020

Joe Defreitas Is the best , went above and beyond to help me as a new G wagon owner! 5 stars , best if I can give more More

by Ivan
Recommend Dealer
Yes
Employees Worked With
Joe Defreitas
May 08, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hello Ivan, We are honored to receive your raving review and appreciate you complementing Joe and our teams level of service. Thank you for the opportunity to serve you. We look forward to welcoming you back! All the Best, Your Friends and Family at Fletcher Jones Motorcars of Fremont

May 06, 2020

Always professional, timely, and friendly. Service is top notch! It’s nice to get thorough explanations, patience, and a willingness to always do the right thing from a Dealer Service Dept. Working wit More

by DmltnMn
Recommend Dealer
Yes
Employees Worked With
Joe Defreitas
May 06, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hello, Our number one goal is to provide outstanding experiences for all of our guests! The team at Fletcher Jones Motorcars of Fremont is so pleased to have your 5 star rating and genuine feedback for Joe. We are grateful for your business and recommendations. Kind Regards, Your Friends and Family at Fletcher Jones Motorcars of Fremont

April 16, 2020

Fast, Personal attention. I have been working with my Service Adviser Joe Defreitas for many years and he Always greets me By Name and makes me feel that I am a Valued Customer More

by dvbenner1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Defreitas.
Apr 16, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hello, The team at Fletcher Jones Motorcars of Fremont appreciates you taking the time to share your kind sediments regarding Joe and the many years you have worked with him. We are grateful for your business & recommendations and look forward to serving you for many more years! All the Best, Your Friends and Family at Fletcher Jones Motorcars of Fremont

April 08, 2020

Good service from Joe My wife and I have been their loyalty customer since 2017. We did regular services at their warehouse and we like our service adviser Joe. He is alway More

by ZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Defreitas
Apr 08, 2020 -

Fletcher Jones Motorcars of Fremont responded

Hello, We are honored to receive your 5 star rating and review! The team at Fletcher Jones Motorcars of Fremont appreciates you complementing our level of service you and your wife have experienced working with Joe! We are grateful for your business! Best, Your Friends and Family at Fletcher Jones Motorcars of Fremont

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