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Fletcher Jones Motorcars of Fremont - Service Center
Fremont, CA
139 Reviews
139 Reviews of Fletcher Jones Motorcars of Fremont - Service Center
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October 26, 2020
Excellent overall service - pick up, drop off, service, addressing specific requests, well adapted to covid social distancing practices as well. Thank you Ron (service), Kim (valet), valet pick-up/drop-o addressing specific requests, well adapted to covid social distancing practices as well. Thank you Ron (service), Kim (valet), valet pick-up/drop-off staff. More
by gana.srikanth
Employees Worked With
Ron Reyes
September 29, 2020
Moe Firoz was truly exceptional with his customer service from start to finish. Going the extra mile and keeping me informed at all times with updates on the Service. Great Ambassador for Mercedes Thank yo from start to finish. Going the extra mile and keeping me informed at all times with updates on the Service. Great Ambassador for Mercedes Thank you Moe More
by kam
Employees Worked With
Moe Firoz
September 19, 2020
Tito did great service for me .he is very helpful and patience not only explaining feature of cars to me but listening to my specific needs . After the sale , he followed up with me to answer question an patience not only explaining feature of cars to me but listening to my specific needs . After the sale , he followed up with me to answer question and help me understand the new feature . He is best car sales consultant . More
by HongliMercedBenz
Employees Worked With
Tito Talampas
September 10, 2020
Joe in service was great! He took me right in, explained the difference between warranty work and normal wear. Joe understood my concerns, got the work done and ended with a fair price. the difference between warranty work and normal wear. Joe understood my concerns, got the work done and ended with a fair price. More
by dkitayama
Employees Worked With
Sean Lee, Obaid Nabizadah
September 05, 2020
Excellent service , people on the service are all very helpful, respectful talented . Good delivery ,They cleaned the car. Don't have to wait for too long. Did the service very well. helpful, respectful talented . Good delivery ,They cleaned the car. Don't have to wait for too long. Did the service very well. More
by taxfely
Employees Worked With
MOI FIROZ
August 31, 2020
Quick and efficient process, especially appreciated during Covid. Ron was very accommodating and helpful. Thank you for a great experience for our first service of our Mercedes. during Covid. Ron was very accommodating and helpful. Thank you for a great experience for our first service of our Mercedes. More
by Edith Bendermacher
Employees Worked With
Ron Reyes
August 17, 2020
Alignment They are very responsive. The whole process was quite fast which in this pandemic is a good thing! It was a quick turnaround which is great. They are very responsive. The whole process was quite fast which in this pandemic is a good thing! It was a quick turnaround which is great. More
by anjali.sagdeo
Employees Worked With
Firoze, Moe
August 07, 2020
Oil leakage There was Engine oil leakeage in few diffenent places, they were able to fix it. They were able to verify the reported problem and able to fix without There was Engine oil leakeage in few diffenent places, they were able to fix it. They were able to verify the reported problem and able to fix without any issues. More
by Mkaeley
Employees Worked With
Moe Firoz
