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Fletcher Jones Motorcars of Fremont - Service Center

Fremont, CA

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138 Reviews

138 Reviews of Fletcher Jones Motorcars of Fremont - Service Center

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April 27, 2021

Payam Pegah is exceptional and always provides a wonderful service experience. He is very efficient in setting up my service and leaves me very confident that my car is in good hands. More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payam Pegah
Report | Print
Apr 28, 2021 -

Fletcher Jones Motorcars of Fremont responded

Hello Eric, Thank you for complementing our talented team on the level of service you experienced while servicing your Mercedes-Benz! All of us at Fletcher Jones Motorcars of Fremont appreciate the opportunity to earn your business. Kind Regards, Your Friends and Family at Fletcher Jones Motorcars of Fremont

April 23, 2021

Receptionist checked with Parts to make sure the windshield we needed was in stock before scheduling our Service appointment. All departments anticipated our arrival. No waiting. Payam's communicati More

by shari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payam Pegah
Report | Print
Apr 28, 2021 -

Fletcher Jones Motorcars of Fremont responded

Hello Shari, Thank you for the 5 star rating and kind review! We are happy to read that our entire service team treated you very well! We are looking forward to serving you again! Best, Your Friends and Family at Fletcher Jones Motorcars of Fremont

March 27, 2021

Service provided is the best, could only wish others professions did as well as Fletcher Jones. The loaner car service makes the whole process painless More

by cliffmaas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Defreipas
Report | Print
Mar 29, 2021 -

Fletcher Jones Motorcars of Fremont responded

Hello, Our entire service team greatly appreciates your amazing 5 star review! Your wonderful comments about Joe truly reflect our mission; delivering world-class service experiences, each and every time. He's one of our best, and we're never letting him leave! Thanks again, and we look forward to serving you again in the future. Best Wishes, Your Friends and Family at Fletcher Jones Motorcars of Fremont

Mar 29, 2021 -

cliffmaas responded

I just wish that all other professional service I needed to get resulted in the quality of service I get at Fletcher Jones..... how about opening up a bank.

March 27, 2021

Great and professional service. Attentive and review of issues with vehicle. On time report of diagnostic result and quality and professional advice on next steps. More

by Abimbola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payam Pegah
Report | Print
Mar 29, 2021 -

Fletcher Jones Motorcars of Fremont responded

Hello, Our team was elated to read that Payam took fantastic care of you by being knowledgeable, professional and navigating you through your recent service visit! We are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too! Please feel welcome to contact us anytime! Best Wishes, Your Friends and Family at Fletcher Jones Motorcars of Fremont

March 15, 2021

Moe was great! Figured out the problem quickly and helped me get it fixed. I appreciate his transparency and great customer service. Everything was done in a timely manner. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe
Report | Print
Mar 17, 2021 -

Fletcher Jones Motorcars of Fremont responded

Hello Bob, All of us at Fletcher Jones Motorcars of Fremont take great pride in serving our guest well and are elated to know you found our service drive to be absolutely fantastic! Thank you for allowing us the opportunity to earn your business! We look forward to welcoming you back! Kind Regards, Your Friends and Family at Fletcher Jones Motorcars of Fremont

March 14, 2021

Ron is an excellent communicator and extremely hospitable. He went out of his way to accommodate my needs. A great experience... I'll be returning. More

by dennistondena
Recommend Dealer
Yes
Employees Worked With
Ron Reyes
Report | Print
Mar 18, 2021 -

Fletcher Jones Motorcars of Fremont responded

Hi Dennis, All of us at Fletcher Jones Motorcars of Fremont are so thrilled to have the opportunity to be a part in assisting you with the care and keep of your vehicle. It is wonderful to know of the great support, hospitable manner and detailed service you receive while working with Ron! We are grateful to have earned your business and recommendations! Please feel welcome to contact us anytime! Kind Wishes, Your Friends and Family at Fletcher Jones Motorcars of Fremont

March 01, 2021

Ron Reyes is awesome. He knows all the problems that your asking and will get it fixed as soon as possible. He’s very easy to work with More

by michaelhanh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Reyes
Report | Print
Mar 01, 2021 -

Fletcher Jones Motorcars of Fremont responded

Hello Michael, We are honored to receive your raving review and appreciate you complementing Ron Reyes on his wonderful level of service. We look forward to welcoming you back in the near future! Sincerely, Your Friends and Family at Fletcher Jones Motorcars of Fremont

February 20, 2021

Ron always makes it convenient for me whenever I get my car serviced. I have been going to here for the past 7 years now. More

by Rrillera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Reyes
Report | Print
Feb 23, 2021 -

Fletcher Jones Motorcars of Fremont responded

Hello, The team at Fletcher Jones Motorcars of Fremont appreciates you taking the time to share your kind sediments regarding Ron and the many years you have worked with him. Our team is flattered to know that your dealership experience to be nothing short of extraordinary! Thank you for your business and sharing your 5 star recommendations! Warm Regards, Your Friends and Family at Fletcher Jones Motorcars of Fremont

February 19, 2021

First of all he’s Knowledgeable,kind, approachable and friendly. All the peoples Are very nice and helpful. I have no problem every time I bring my car for wash.Honestly I love to recommend Fletcher Jon More

by cynthia.camat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Reyes
Report | Print
Feb 22, 2021 -

Fletcher Jones Motorcars of Fremont responded

Hello Cynthia, We absolutely value your feedback and thank you for the 5 star recommendations! We are happy to hear that Ron Reyes was able to assist you in a kind, approachable and friendly manner throughout your service visit. We look forward to providing you the same great service experience again at your next scheduled visit! Warmest regards, Your Friends and Family at Fletcher Jones Motorcars of Fremont

February 18, 2021

Ron is awesome very nice friendly and knowledgeable he answered all your questions and taking care of his customer, definitely I’m coming back for future service More

by sherwin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Reyes
Report | Print
Feb 18, 2021 -

Fletcher Jones Motorcars of Fremont responded

Hi Sherwin, Thank you so much for taking the time to share your amazing review with everyone! Your kind comments about Ron show our dedication in providing world-class Mercedes-Benz Service experiences, and the importance of keeping you updated and on schedule. Looking forward to your next scheduled service visit with him! Best Wishes, Your Friends and Family at Fletcher Jones Motorcars of Fremont

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