Fletcher Jones Motorcars of Fremont - Service Center

I feel like the dealership doesn’t care about me two times my car was hit while it was at the dealership and nothing is being done!! Joe De Freitas is my service rep and he is GREAT very caring!!!! times my car was hit while it was at the dealership and nothing is being done!! Joe De Freitas is my service rep and he is GREAT very caring!!!! More

Once again my experience with the Fletcher Jones service department was top notch - 5 stars. My service advisor took care of all my needs and the entire staff was extremely helpful and friendly. There is department was top notch - 5 stars. My service advisor took care of all my needs and the entire staff was extremely helpful and friendly. There is a reason I drive over 50 miles to do business with this dealership as they are a cut above all other dealerships from San Francisco to Monterey. They have a loyal customer in me. More

Ron Reyes, our service advisor, is the key to our relationship to the dealership. We will follow Ron wherever he goes whether to another dealership or another brand. relationship to the dealership. We will follow Ron wherever he goes whether to another dealership or another brand. More

I really appreciate Kenneth Hudson for being my servicing advisor. He always makes sure to provide the best servicing possible and listen patiently all the issues with the car. Never missed to inspect the ca advisor. He always makes sure to provide the best servicing possible and listen patiently all the issues with the car. Never missed to inspect the car thoroughly once the car available for pick up. Because of him, I feel happy to be the customer of fremont Fletcher Jones. More

Solid. Exceptional service. i felt like the service team really cared about my specific vehicle even though they had 100 vehicles they were working on. Ron went above and beyond to communicate with me. really cared about my specific vehicle even though they had 100 vehicles they were working on. Ron went above and beyond to communicate with me. More

I completely trust the opinion and work of Joe Defreitas at this location. I never go anywhere else to service the 3 MB vehicles I own at this location. I never go anywhere else to service the 3 MB vehicles I own More

Fletcher Jones has been my dealership of choice since 1988, my first purchase. The Service Department is very professional and makes every effort ensuring my car is ready and cleaned on time. 1988, my first purchase. The Service Department is very professional and makes every effort ensuring my car is ready and cleaned on time. More

Ron Reyes my service advisor was friendly, courteous, and very helpful. He explains everything thoroughly and I trust whatever recommendation he suggest. Definitely, would recommend Fletcher Jones. very helpful. He explains everything thoroughly and I trust whatever recommendation he suggest. Definitely, would recommend Fletcher Jones. More

My service advisor Sean was friendly and incredibly helpful. I appreciate how quick the turnaround was for my car’s servicing and would recommend Fletcher Jones. helpful. I appreciate how quick the turnaround was for my car’s servicing and would recommend Fletcher Jones. More

Ron Reyes always gives as above and beyond exceptional service. He is always on top of his game. He lets us know what the situation is and is always on time for letting me know what is happening with the service. He is always on top of his game. He lets us know what the situation is and is always on time for letting me know what is happening with the car. More