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Fletcher Jones Motorcars of Fremont - Service Center

Fremont, CA

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138 Reviews

138 Reviews of Fletcher Jones Motorcars of Fremont - Service Center

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June 15, 2018

I have yet to find a better service center. My last 3 cars have been by Benz. In all those years I have had Fletcher Jones Fremont do my services and I have been very happy each and every time. More

by TomD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hamid, Ron Reyes
Jul 19, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello Tom, Thank you for sharing your feedback with us. We are so happy to see that our service team continues to deliver an exceptional experience for you. We look forward to working with you for many more years to come. -Mike Bates, General Manager

June 15, 2018

Excellent and highly recommended My service provider Mr. Payam highly recommended always provide excellent service , very kind and all the staff in this service center are all really More

by Sachi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payam Pegah
Jul 19, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello Sachi, We appreciate your valuable feedback and are very pleased to see that Payam continues to deliver an incredible service experience with every visit. We look forward to seeing you again. -Mike Bates, General Manager

June 15, 2018

Excellent Your rep Payam Pegah is always the best service representative. He is an asset to your company. Very polite and courteous in every way. He is alway More

by Alinea, Maria L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hamid, Payam Pegah
Jul 19, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello Alinea, Thank you for sharing some feedback. It is so wonderful to see that your experience working with Payam has been an incredible one. As always, please feel free to reach out to us if we can ever assist you further. -Mike Bates, General Manager

June 14, 2018

Excellent Service This is the second time coming here for my car service. Jose is amazing and super communicative. Thank you for your excellent service and see you nex More

by Teddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Defreitas
Jul 19, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hi Teddy, We appreciate your feedback and are so happy to see that we earned a second visit from you. We look forward to seeing you again. -Mike Bates, General Manager

June 14, 2018

Awesome knowledgeable service advisor He always makes sure my care is safe and well maintained. Always prompt on getting me and my veichle on the road. Thank you Ron More

by Monroy688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Reyes
Jul 19, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello Monroy, Thank you for sharing some feedback. Our team was so happy to hear that Ron provided you with an excellent service experience. As always, please feel free to reach out to us if we can ever assist you further. -Mike Bates, General Manager

June 14, 2018

Excellent Service. Highly recommended. Mo provided great service and communicated extremely efffectively throughout the entire process. Excellent to work with and the quality of work was a More

by Jinjin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Firoz
Jul 19, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello Jinjin, We appreciate your feedback and are so pleased to see that Mo delivered an exceptional service experience during your recent visit. We look forward to seeing you again next time, -Mike Bates, General Manager

May 30, 2018

Excellent Service RON REYES my Service Advisor is the absolute best!! Excellent customer service!! Also a big shout out to the members of his crew especially to Kim(he More

by Lela2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Reyes
Jul 19, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hi Alfie, Thank you for sharing some feedback. It is so wonderful to see that Ron and the team provided you with an incredible service experience. We look forward to seeing you again. -Mike Bates, General Manager

March 31, 2018

Excellent, PAYAM P. is very knowledgeable and helpful -☺ Payam Pegah has been our service advisor since we bought our first benz YR2017 and he is an exceptional advisor who ALWAYS provides GREAT customer More

by raj3601
Recommend Dealer
Yes
Employees Worked With
Payam Pegah
Apr 02, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello Raj, Thank you for sharing some feedback with us. It is so wonderful to hear that Payam continues to exceed your expectations of a quality service experience. We look forward to your next visit. -Mike Bates, General Manager

December 17, 2017

Service on E350 with Ron Reyes Ron Reyes was very attentive in listening to my requests of changing 4 new tires, examining the condensation of the back windshield.and Service A, etc More

by RinaRoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Reyes
Dec 18, 2017 -

Fletcher Jones Motorcars of Fremont responded

Hi Rina, Thank you for taking some time to give us your feedback. Our service team works very hard to ensure that our guests are following along through the process and we believe transparency is key. We are so pleased to see that Ron took wonderful care of both you and your vehicle. We look forward to your next visit. -Mike Bates, General Manager

August 18, 2016

Superb service It was an excellent experience .I certainly would recommend many friends and relative for service.Keep up the good work.the words of mouth spread furt More

by Vinhla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payam Pegah
Sep 02, 2016 -

Fletcher Jones Motorcars of Fremont responded

Hi Vibhla, Thank you for sharing your feedback with us! I am so happy to hear that our team provided you excellent service and showed you the Fletcher Jones Difference. We are happy to have earned your highest recommendations. We look forward to assisting you in the future. As always, if you have any questions, please feel free to reach out. Our team is here to help. -Dody Abshir, Director of Internet Sales

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