Fletcher Jones Motorcars of Fremont - Service Center

Best service experience I truly want to thank you from the bottom of my heart to Ron Reyes I had an absolute amazing experience with him every single time I have taken my v I truly want to thank you from the bottom of my heart to Ron Reyes I had an absolute amazing experience with him every single time I have taken my vehicle they’re also with another advisor Payam peikazi these two advisers Are absolutely amazing worth the experience of going and taking your vehicle and they both take care of the customer right when you reach there until their customers vehicles ready for pick up I absolutely love this dealership I believe Fremont Mercedes is the top Mercedes dealership in California I have every time I came in there and left me with an amazing experience I want to thank Mercedes for having such service advisors More

Ron as my service advisor. My assigned advisor was not in on Saturday morning. Ron took over my appointment for a scheduled A1 maintenance. I had him taking a second look on ano My assigned advisor was not in on Saturday morning. Ron took over my appointment for a scheduled A1 maintenance. I had him taking a second look on another warning message and he informed me later that it would take longer to have a complete diagnostic. The wire harness was out of stock and he arranged a loaner car for me. He kept me informed during the whole process. Thank you. More

Ron is the absolute best Ron has always taken care of our families autos. We've been going to Mercedes for several years and Ron has been there to take care of everything. A Ron has always taken care of our families autos. We've been going to Mercedes for several years and Ron has been there to take care of everything. Absolutely amazing person. My wife and I truly appreciate everything he has done to make our services a pleasant experience. Would highly recommend him. More

Moe is exceptional I have been working with Moe since is started bringing my car to Fletcher Jones. Every single interaction has been Exceptional, raising the bar at eve I have been working with Moe since is started bringing my car to Fletcher Jones. Every single interaction has been Exceptional, raising the bar at every point. He is a good communicator, and always makes me feel at ease with constant updates on where they are with the car. Always provides helpful advice when there are a lot of issues that need fixing vs the budget, making sure I prioritize as appropriate. I can’t think of anywhere else I would rather have chosen that Fletcher Jones because of the exceptional work they do, and having an exceptional adviser like Moe. More

Service Experience Ron Reyes is truly exceptional. He is the CUSTOMER SERVICE! He will go an extra mile just to make your experience with Fletcher Jones’ the BEST! Ron Reyes is truly exceptional. He is the CUSTOMER SERVICE! He will go an extra mile just to make your experience with Fletcher Jones’ the BEST! More

Exceptional job Mr. Moe Firoz is very good. He is very professional and knowledgeable. He service is outstanding. I will recommend him to others. Great job Mr. Firoz. Mr. Moe Firoz is very good. He is very professional and knowledgeable. He service is outstanding. I will recommend him to others. Great job Mr. Firoz. More

Excellent service I want to thank the entire team of flecher Jones Fremont and more importantly to Ron Reyes. He took the initiative to see my vehicle sooner since m I want to thank the entire team of flecher Jones Fremont and more importantly to Ron Reyes. He took the initiative to see my vehicle sooner since my matter require a sooner attention and right away I received a call from Kim and my vehicle was fixed in 2 days. I want you guys to know that Ron is an excellent service advisor and I feel lucky to deal with him when things needs to be fixed. I’m a gilroy resident and I would rather go to flecher Jones and seteven creek Benz where I can get empathy and Renown service! More

Service The best place to shop a car and to have car maintenance Ron Reyes is very helpful , nice during my visit last Friday , my car due for maintenance The best place to shop a car and to have car maintenance Ron Reyes is very helpful , nice during my visit last Friday , my car due for maintenance and help me right away. More

Excellant , on time, and most importantly knowledgeable The people make the dealership...PP is one of the best. He takes the time to get to know you , your auto, recommended several things to save me money The people make the dealership...PP is one of the best. He takes the time to get to know you , your auto, recommended several things to save me money an always follow ups after the service. More

overview Every time I have service, I feel everyone is working to ensure my car is a safe and enjoyable experience. The waiting room is very great. Every time I have service, I feel everyone is working to ensure my car is a safe and enjoyable experience. The waiting room is very great. More