Fletcher Jones Motorcars of Fremont

Charlotte is amazing - she made things happen and very focused on customer service. I have been to many dealership but never met anyone even close to Charlotte. She's definitely an asset to Fletcher Jones focused on customer service. I have been to many dealership but never met anyone even close to Charlotte. She's definitely an asset to Fletcher Jones and she has earned by business for many years to come!! More

I just lease a C250 from Fletcher Jones and very satisfied with the price and service. They even delivered the car to my house. Their selection of the cars in stock also is great. I got the exact mo satisfied with the price and service. They even delivered the car to my house. Their selection of the cars in stock also is great. I got the exact model, color and options that I wanted. More

From the moment we walked onto the lot, Jun, our salesman, was attentive, pleasant, and knowledgable... by the time we left the lot with our new Mercedes we felt we had known Jun for years... we fel salesman, was attentive, pleasant, and knowledgable... by the time we left the lot with our new Mercedes we felt we had known Jun for years... we felt he negotiated the best possible price for us and was so quick and efficient in obtaining the best possible financing. The general manager was also warm and made us feel super comfortable. We had gone to several dealerships looking for our perfect car and this dealership was by far the best overall. If you are buying a Mercedes, make sure you go in and ask for Jun -- car buying was never so painless!! Ha ha... On a side note, the closer, Raj, was not so warm and fuzzy -- but not so bad that we would still not give this dealership 10 stars out of 10. More

We purchased our first luxury car at Fletcher Jones in Fremont. Marvin and Nav made our first car buying experience a very smooth and enjoyable one. They both were very honest and did their level best for Fremont. Marvin and Nav made our first car buying experience a very smooth and enjoyable one. They both were very honest and did their level best for us to get a great price. They answered all our questions, explained all options and made us very comfortable. They never forced us at any time. We came to know them through Internet mbusa.com and there was no surprises when we came in person to meet them. All options and prices were well explained over the email and phone much before the personal visit. It was a very easy and trusted transaction. We trust both of them and they are great. I would recommend both of them at any time to any one for buying a luxury car. Overall it was a great memorable experience and we Will remember this for a long time. More

The process of ordering the car was great. I was not The process of ordering the car was great. I was not happy when taking delivery to discover that the car had 59 miles on it. Ordering a car I ex The process of ordering the car was great. I was not happy when taking delivery to discover that the car had 59 miles on it. Ordering a car I expect to be the first driver. I was very close to walking. Then when in finance Raj would not match the price MB quotes for the 5/50 maintenance program. pickup process was too long. More

the price was great and we were able to close the deal in less than 2 hours. Tito was excellent in presentiong the car and expalining how it work. for sure I will recommend to my friends. less than 2 hours. Tito was excellent in presentiong the car and expalining how it work. for sure I will recommend to my friends. More

The sales staff worked this deal to my satisfaction and went way beyond my expectations. I am recommending your dealership to my associates, thank you. went way beyond my expectations. I am recommending your dealership to my associates, thank you. More

If one can ever say buying a car is fun however mike was a pleasure to work with. I would buy a car from him again. a pleasure to work with. I would buy a car from him again. More

Hamed Eshpari, salesman-extraordinaire was informative and straight forward in his dealings with me, on the phone as well as on the showroom floor. He welcomed me to the dealership, showed me the car I ca and straight forward in his dealings with me, on the phone as well as on the showroom floor. He welcomed me to the dealership, showed me the car I came to see, gave me a test drive as he explained the features of the car and how to operate them (although there were far too many features for me to remember), but I do remember buying a car from a GREAT salesman. I would proudly recommend Hamed and the dealership to family and friends . Jackie B More

Luis was a gentleman during the whole process of selling the vehicle. He knew exactly what we needed in the vehicle and never pushed for anything more than what was comfortable fro us price wise. he treated the vehicle. He knew exactly what we needed in the vehicle and never pushed for anything more than what was comfortable fro us price wise. he treated us an individuals rather than customers who could buy a vehicle. If we did not buy a car form him, we would walk away with a new friend. More