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Fletcher Jones Motorcars of Fremont
Fremont, CA
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Charlotte tries to please every step of the during the process--from first inquiry, to options of purchase/lease, to actual signing, and customer service needs even after signing, regardless of certain ro process--from first inquiry, to options of purchase/lease, to actual signing, and customer service needs even after signing, regardless of certain roadblocks. More
It was a great experience working with Navi. He worked all along from my first call till the end of deal closure, to make sure everything is aligned to my complete satisfaction. He took good care of us du all along from my first call till the end of deal closure, to make sure everything is aligned to my complete satisfaction. He took good care of us during the deal process and also looked after my kids to make sure myself and my wife can proceed, uninterrupted, through the sale closure process. I will highly recommend him and the dealership to anyone looking for similar experience. More
Shaun was very easy to work with and knew exactly how to make a customer feel special. He not only took the time to compare the two vehicles we were eyeing but also did not rush us to make our decision. Hon make a customer feel special. He not only took the time to compare the two vehicles we were eyeing but also did not rush us to make our decision. Honestly, my husband along with my 1 week old baby were just stopping in to take a look around. Once we we met with Shaun and felt comfortable with his non pushy tactics we knew we wanted to work with him. We will definitely be referring Shaun to our friends and family! More
This was my second time leasing from this dealership. My first time wasn't what I would call a wonderful experience. But I have to say that because of Charlotte Riles it changed my mind completely! She was first time wasn't what I would call a wonderful experience. But I have to say that because of Charlotte Riles it changed my mind completely! She was so wonderful in making this experience the best I could ever ask for. She knew exactly what I was looking for and what I was willing to offer. No mater what time of day I text her work number asking a billion questions in regards to the car I wanted, she always responded right away! She gave me the best service I could have asked for! Always willing to go the next step to get what she knew I would be comfortable signing. Because of her I am driving the car I love and will be coming back to sign only with her for my next lease. I can't thank you enough for everything you did! They are lucky to have you! More
We received exceptional service at Fletcher Jones in Fremont. We got excellent financing and were in-out in no time. Marvin Ledesma really helped us throughout the process of getting our new luxury car Fremont. We got excellent financing and were in-out in no time. Marvin Ledesma really helped us throughout the process of getting our new luxury car and at no point we felt pressured into buying the car. He was very knowledgeable, sincere and gave us demo on the latest options. I definitely recommend Marvin at Fletcher Jones to anyone who is seeking professional & courteous service and we’ll buy another car from them in the future. Suresh and Sudeshna More
I have leased alot of cars in the past, I used to go to the local MBZ Dealership that was near my home (after dealing with Fletcher Jones), I will not be going back to the one in my area. I purchased my GL the local MBZ Dealership that was near my home (after dealing with Fletcher Jones), I will not be going back to the one in my area. I purchased my GL450 from Charlotte at Fletcher Jones in Fremont, the entire experience from beginning to end was a WOW!! I will definetly be going back and look forward to working with Charlotte on car number 2! More
Thank you Fletcher Jones for such great service, my dad recently purchased a New 2013 E350 from Nav Singh and he was VERY helpful and knowledgable. He even picked us up from the airport, now that's what I recently purchased a New 2013 E350 from Nav Singh and he was VERY helpful and knowledgable. He even picked us up from the airport, now that's what I call customer service, will def recommend my friends and family! Thank you for such a wonderful car buying experience! More
We enjoyed our buying experience. Nav was very responsive to our inquries both on the phone and through emails. Our experience at the dealership was first rate. Nav delivered on every promise th responsive to our inquries both on the phone and through emails. Our experience at the dealership was first rate. Nav delivered on every promise that was made. He was both personable and professional. We will certianly consider doing business with him again when the need arises. Mike Wilson More
Had bought my first S550 from another dealership but alway brought the car into Fletcher Jones and they have always treated me as if I purchased it from them. when it came time to trade in I would not alway brought the car into Fletcher Jones and they have always treated me as if I purchased it from them. when it came time to trade in I would not have dealt with anyone other that Fletcher Jones. The sales staff and advisors go well beyond the call of duty. thank you!! More
If you want to buy a Mercedes (I bought used), you should visit here. They are upfront, show all the records (printed one and you can get a copy) and Navnit follows it. I bought mine in 45 mins, good price visit here. They are upfront, show all the records (printed one and you can get a copy) and Navnit follows it. I bought mine in 45 mins, good price, great customer service More