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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,535 Reviews
Call Service Center (702) 364-2700

1,535 Reviews of Fletcher Jones Imports - Service Center

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December 09, 2021

Jason service writer always treats me with excellent customer service skills and respect for my 2007 Mercedes CLK 550 convertible, Jason deserves a Christmas bonus! Mr. Alan I Levitt. More

by BritishCaymanBuccaneerDad1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2021 -

Fletcher Jones Imports responded

Hello Mr. Levitt! Thank you for coming in for service. We are so glad to hear Jason has been able to accommodate your needs every time. We are so pleased to hear about your visits for your 2007 CLK550 going smoothly. We look forward to having you in again! Best, Your friends and family at Fletcher Jones Imports

December 09, 2021

Everyone friendly and efficient. was in for routine maintenance and everything went without a hitch. More

by davekv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2021 -

Fletcher Jones Imports responded

Hi DaveKV! Thank you for coming in for service. We are so happy it went smoothly and efficiently. We look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

December 08, 2021

No additional comment No additional comments No additional comments No additional comments No additional comments No additional comments More

by tlcameron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal Granieri
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Dec 08, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for your 5 star review! We look forward to working with you again. Best, Your friends and family at Fletcher Jones Imports

December 08, 2021

This outfit maintains standards expected from Mercedes, staff is friendly, knowledgeable, and professional, well satisfied. More

by aftabjeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in for service. We are so pleased to hear of your amazing experience and we look forward to assisting you again in the future. Best, Your friends and family at Fletcher Jones Imports

December 08, 2021

As always, Dennis Eich is a "rock star"...been my service rep for years now and is always immensely responsive, helpful and professional. More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2021 -

Fletcher Jones Imports responded

Hello Ken! Thank you for coming in and working with Dennis! We are so pleased to hear of your amazing experience and we look forward to serving you again! Best, Your friends and family at Fletcher Jones Imports

December 04, 2021

Josh Sutton was wonderful. He explained what they would do and when to pick up. Great service friendly people. More

by leslit79765
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Fields
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Dec 06, 2021 -

Fletcher Jones Imports responded

Hi there! Thank you for having Josh and his team work with you for service! We are so glad the process was easy and stress free for you! We look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

December 03, 2021

kudos to Dave Miller & Curtis Cherry - courteous, professional service extended to me - a clean, well maintained facility - overall great experience More

by brc326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in and working with Dave and Curtis. We are so pleased to hear of your amazing experience. We strive for professionalism and efficiency! We look forward to having you again. Best, Your friends and family at Fletcher Jones Imports

December 03, 2021

Fantastic service. Joleen is a awesome service leader. Always responsive to all of our request. Love working with her. Clara abd Brian cruden. More

by Ccruden
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2021 -

Fletcher Jones Imports responded

Hello Clara and Brian! Thank you for coming in for service and working with Jolene! We're so happy your visit was amazing and we look forward to working with you again. Best, Your friends and family at Fletcher Jones Imports

December 03, 2021

Laroyne does an exceptional job getting the job done in a efficient way without any issues. Laroyne is extremely professional and I love his service. More

by tonia5882
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2021 -

Fletcher Jones Imports responded

Hi there! Thank you for coming in and working with Laroyne. We are so pleased to hear of your experience and we look forward to assisting you again in the future! Best, Your friends and family at Fletcher Jones Imports

December 03, 2021

Exceptional service from everyone at the dealership. From the service advisor to the person who gave me complementary coffee to the shuttle driver. It’s a pleasure instead of a chore to take my car in for se More

by Langetalent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in for service and working with LaRoyne! We are so pleased to hear that you were able to take advantage of all our amenities like our coffee bar and shuttle. We look forward to having you in again! Best, Your friends and family at Fletcher Jones Imports

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