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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,535 Reviews

1,535 Reviews of Fletcher Jones Imports - Service Center

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July 03, 2012

This is my 5th Mercedes , all from Fletcher-Jones All This is my 5th Mercedes , all from Fletcher-Jones All have been better than satisfactory I keep coming back, and will continue in the future Reason More

by fjmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Maxine Linihan, Donny Drogin
June 16, 2012

Approximately nine years ago I purchased my current vehicle from F-J Mercedes Benz in Las Vegas, and since I have had Dennis Eich as my service advisor. Every single time I had my ML-320 service Dennis More

by david.hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 18, 2012 -

Fletcher Jones Imports responded

David, Your review is highly appreciated. We are pleased to have Dennis Eich working for us. Thank you for taking the time to share the service level you received from Dennis in all these years. Please make us aware if we can assist you in the future. Client Relations Manager Azalea Acosta

June 04, 2012

FJ has been my dealer since I purchased my 2003 E-500. Over the years FJ has kept my vehicle in first class condition. My E-500 has over 118,000 miles on it and still going "strong". What else could you More

by John B. Holmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
May 02, 2012

Always dependable with great service and quality work. I have purchased 4 cars from this dealership and had them all serviced here and would never go anywhere else! More

by jimrees
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Spencer Kaplan
May 01, 2012

They were great, my car broke down as I was traveling from LA. They bent over backwards to help me. They got the parts quickly, helped me in everyway and I was back on the road very fast. Nice Work and G More

by David F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad in the service dept
January 18, 2012

The Service Advisor is friendly and knowledgable. He explains the service needs and if possible gives you options. Drop off and pick up is always easy. If you need to wait the waiting room is comfortab More

by jerseybart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sartoris
January 18, 2012

We have been a return client of MB since 2000 from the Ray Catena dealership in NJ to the Fletcher Jones dealership here in Vegas. In between, we have dealt with other dealerships but have not felt the qu More

by tessieserrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
December 16, 2011

Over the last 16 plus years I have had the pleasure of owning and having four Mercedes Benz cars serviced at Fletcher Jones with superb customer service results always!!!! I have had several service coor More

by Stephaneez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fast
December 16, 2011

Fletcher Jones is a first rate dealership. I am very satisfied with the service the dealership provides. I was an automobile dealer many years ago with a critical eys regarding dealerships. Fletcher Jon More

by rwhkc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
September 29, 2011

Gary is great to work with. He's friendly, honest and knows my car as well as I do. He's an asset to the organization. More

by bgerski1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Morris