Fletcher Jones Imports - Service Center

Service with Ryan He was very professional. He did what he said. My service experience was truly five star. If I am in the market again for a car, I will likely buy Mer He was very professional. He did what he said. My service experience was truly five star. If I am in the market again for a car, I will likely buy Mercedes. More

Excellent service writer! I come to fletcher because they are very professional and dedicated to service. This was our first experience in Vegas. The alignment machine was brok I come to fletcher because they are very professional and dedicated to service. This was our first experience in Vegas. The alignment machine was broken but oh welL. More

Mike's GL450 Very reliable and accurate service. No problem getting what I needed fixed and also provided a loner car as well. I was completely satisfied with the Very reliable and accurate service. No problem getting what I needed fixed and also provided a loner car as well. I was completely satisfied with the quality of service peivided. More

Roadside Service PJ was great in assisting me with roadside service. I shamefully ran out of gas. He was prompt and polite, and able to help me get back on the road. PJ was great in assisting me with roadside service. I shamefully ran out of gas. He was prompt and polite, and able to help me get back on the road. Ryan Cross is also great. It is a pleasure to work with Ryan for service on my vehicle. More

Teamwork and Efficiency Often the understanding of teamwork is lost on many, not so with Josh Singer and Josh Sutton. Scheduled for a brief service, upon arrival, Singer was Often the understanding of teamwork is lost on many, not so with Josh Singer and Josh Sutton. Scheduled for a brief service, upon arrival, Singer was “slammed” and unable to address me while I wait. Sutton took action, took care of the work, and called me to retrieve my car before I could make it to my desk at the office. If that isn’t teamwork and consistency, I don’t know what is. Great job to guys! More

try their best to solve my problem in time Service representative Dennis is best I ever met at the car dealerships. He has been serving me for last 10 years . It's been great experience Service representative Dennis is best I ever met at the car dealerships. He has been serving me for last 10 years . It's been great experience More

Professional Staff That Delivers Top-Quality Care! I expect top-quality care from MB and at Fletcher Jones they NEVER disappoint. My service advisor John Singer is a true professional. He greets you, I expect top-quality care from MB and at Fletcher Jones they NEVER disappoint. My service advisor John Singer is a true professional. He greets you, keeps you informed throughout the process and follows up to ensure complete satisfaction! 2.5+ years and have yet to leave anything less than 100% satisfied! - Randy More

Well done John was very pleasant to talk with and explained what was going to be done explicitly. He also explained what would happen in future service visits. John was very pleasant to talk with and explained what was going to be done explicitly. He also explained what would happen in future service visits. More

I love Mercedes! Josh Singer is an asset to your company. My car was done pretty quick and he gave me updates periodically as I waited. Based solely on my experiences Josh Singer is an asset to your company. My car was done pretty quick and he gave me updates periodically as I waited. Based solely on my experiences with getting my car serviced, I don't think I'll ever own another brand of car. More

Timley, responsive and fast. Dennis Eich is fabulous. Always greets you with a smile. Advises you what needs to be done, but doesn't oversell unnecessary services. The courtesy Dennis Eich is fabulous. Always greets you with a smile. Advises you what needs to be done, but doesn't oversell unnecessary services. The courtesy shuttle team is also great. Even if I have to pay a little more than an independent dealer, the service that comes with your vehicle makes it worth ever cent. More