Fletcher Jones Imports - Service Center

service Best Mercedes Benz in Nevada, i'd like to thank Spencer Kaplan and the whole staff at Fletcher Jones for the 5 star customer service. Best Mercedes Benz in Nevada, i'd like to thank Spencer Kaplan and the whole staff at Fletcher Jones for the 5 star customer service. More

excellent My visits to Fletcher Jones has been excellent customer service. My service advisor Ryan Cross is always waiting to take care of my issues with the ca My visits to Fletcher Jones has been excellent customer service. My service advisor Ryan Cross is always waiting to take care of my issues with the car. Excellent service advisor, and I am happy with him being my advisor for 3 years. More

Our car is like new again We brought our SL500 in for its Scheduled A servicing on Tuesday. Our service advisor, Dennis Eich, was waiting for us and had our loaner car ready. H We brought our SL500 in for its Scheduled A servicing on Tuesday. Our service advisor, Dennis Eich, was waiting for us and had our loaner car ready. His mechanic found a few problems with our car that were fixed in a timely manner. Afterward, our car drove better than it did when we dropped it off. We couldn't be happier. Thanks Dennis! More

Service at FJ Mercedes Great service as usual- Spencer never fails me. Car had a leak and needed the 10000 mile service. Work needed to be completed in a timely manner and s Great service as usual- Spencer never fails me. Car had a leak and needed the 10000 mile service. Work needed to be completed in a timely manner and shop was busy- but Spencer came through. More

Spencer is exceptional Spencer makes maintenance and repairs a joy to deal with. His friendliness, knowledge and efficiency make the experience of owning a Mercedes exceptio Spencer makes maintenance and repairs a joy to deal with. His friendliness, knowledge and efficiency make the experience of owning a Mercedes exceptional. Thank you! More

Service nothing but wonderful experiences every time I come in! Staff is very friendly and very helping ..never standing around not doing anything or helping nothing but wonderful experiences every time I come in! Staff is very friendly and very helping ..never standing around not doing anything or helping somebody .. More

Awesome Ryan Cross is a terrific young man. Always answers my questions and treats me with respect. I will always use Ryan for my car's service needs. Ryan Cross is a terrific young man. Always answers my questions and treats me with respect. I will always use Ryan for my car's service needs. More

Excellent Service Dennis is the best. He is a true professional and very detailed. Our experience with Dennis over the last eight years has been very consistent. Dennis is the best. He is a true professional and very detailed. Our experience with Dennis over the last eight years has been very consistent. More

10000 miles The service at Fletcher Jones is second to none. I live only 5 mins from the Henderson Mercedes dealership but I drive to Fletcher Jones on Sahara bec The service at Fletcher Jones is second to none. I live only 5 mins from the Henderson Mercedes dealership but I drive to Fletcher Jones on Sahara because of the service. All the staff there have been fantastic since I go the vehicle and still continue to treat me like a VIP client. Love this dealership1 More

Excellent service Dennis, quite simply, handles everything and eliminates the hassle factor in getting the car serviced or repaired. I have the utmost faith in his kno Dennis, quite simply, handles everything and eliminates the hassle factor in getting the car serviced or repaired. I have the utmost faith in his knowledge, experience and judgment. More