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Fletcher Jones Imports - Service Center
Las Vegas, NV
1,535 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,535 Reviews of Fletcher Jones Imports - Service Center
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April 20, 2016
A pleasure as always I have been dealing with Dennis Eich for 8 years now and I can truly say, if Dennis was not my service manager or if Dennis were to leave the company, I have been dealing with Dennis Eich for 8 years now and I can truly say, if Dennis was not my service manager or if Dennis were to leave the company, I'm not sure I would continue there. I have been asked many times over the years "why do you go to the dealership"?! I explain "it's because of Dennis, I feel safe and secure and I know he will always go out of his way to take care of me and my car"! I know when I drive away, my car is safe and I know he exceeded my expectations! More
by Allyseh
Employees Worked With
April 16, 2016
5 Star Curtis and his service team are exceptional I have been a client of his for many years. They always take the time to explain things and the turn time Curtis and his service team are exceptional I have been a client of his for many years. They always take the time to explain things and the turn time is always fast with excellent communication and follow up. Thanks again. More
by Tdeibert
Employees Worked With
Curtis and Albert
April 15, 2016
Great Customer Service Curtis Cherry and Spencer Kaplan are fantastic to work with. They make coming in to get our cars serviced as simple and hassle free as possible. Curtis Cherry and Spencer Kaplan are fantastic to work with. They make coming in to get our cars serviced as simple and hassle free as possible. More
by Natasha
Employees Worked With
Curtis Cherry, Spencer Kaplan
April 14, 2016
An Exceptional employee Dennis Eich is wonderful. He takes great care of my 2009 C300. He doesn't Nickle and dime people. He is genuine and treats you like you are very impor Dennis Eich is wonderful. He takes great care of my 2009 C300. He doesn't Nickle and dime people. He is genuine and treats you like you are very important person. He is very easy to talk to and is willing to take the time to explain the work that was done. Please tell Dennis, Thank you !!!!!!!! Patricia Ann Lewis-Glynn More
by purple rose
Employees Worked With
April 09, 2016
Dennis is wonderful. Dennis Eich is wonderful. He takes great care of my daughter and I. He doesn't Nickle and dime people. He is genuine and treats you like family. Dennis Eich is wonderful. He takes great care of my daughter and I. He doesn't Nickle and dime people. He is genuine and treats you like family. More
by Junebug24
Employees Worked With
April 08, 2016
Great job John John S. always does a great job on my car each time I'am in for service and that why I'll keep coming back for this great service.Thanks again guys. John S. always does a great job on my car each time I'am in for service and that why I'll keep coming back for this great service.Thanks again guys. More
by crawfish50
Employees Worked With
John Sarantidis
April 06, 2016
Tire fix Got a flat on the way to work and Spencer got me in without any wait and had the tire replaced in less than an hour. Got a flat on the way to work and Spencer got me in without any wait and had the tire replaced in less than an hour. More
by Hurry time
Employees Worked With
Spencer Kaplan
April 02, 2016
Awesome service as always! Truly from day one of servicing both of my vehicles here the staff has gone above and beyond my expectations. Amazing experience unlike no other! Truly from day one of servicing both of my vehicles here the staff has gone above and beyond my expectations. Amazing experience unlike no other! More
by edouble702
Employees Worked With
April 02, 2016
Superb Service Every employee I met at this place seemed happy were so helpful. The price I paid for my window tint was fair and it turned out gorgeous. They really Every employee I met at this place seemed happy were so helpful. The price I paid for my window tint was fair and it turned out gorgeous. They really made my day. More
by Tiffany-twisted
Employees Worked With
Ryan Cross, Marcela Patricio
March 28, 2016
Bad News... but given with compassion I'd gone in for a routine service and to determine why the "check engine" light was coming on intermittently. Dennis said it was probably a software u I'd gone in for a routine service and to determine why the "check engine" light was coming on intermittently. Dennis said it was probably a software update that was needed, but he'd let me know. Turns out that it was an AdBlue sensor which was malfunctioning and because it's built into the tank, it is necessary to place the whole tank. (Why a sensor is built into a tank is another question.) On top of that, the parts department originally quoted the price for the wrong part. Dennis called, kept me informed, and did what he could to help with the sticker shock. More
by CS
Employees Worked With
