Fletcher Jones Imports - Service Center
Las Vegas, NV
1,535 Reviews of Fletcher Jones Imports - Service Center
Ryan is great professional and understanding Everyone is kind and very attentive. We are always treated well when we take our car in for service. The process is always quick and easy. They make g Everyone is kind and very attentive. We are always treated well when we take our car in for service. The process is always quick and easy. They make getting your car serviced a breeze. More
always most professional I have always been treated with the upmost respect. continuous contact with updates, and very attentive. expedient and pleasant. comfortable lounge. I have always been treated with the upmost respect. continuous contact with updates, and very attentive. expedient and pleasant. comfortable lounge. amble number of service attendants. thank you More
Premier Service: The best it can be! I have been a member of the Mercedes Benz Club of Las Vegas and have also served as its President, Vice President, and on the Club’s Board Of Director I have been a member of the Mercedes Benz Club of Las Vegas and have also served as its President, Vice President, and on the Club’s Board Of Directors during the the past 27 years I have lived in the Las Vegas Community. I have purchased Mercedes and maintained the service of 9 Mercedes vehicles at Mercedes Benz Imports in Las Vegas and Mercedes Benz of Henderson and highly endorse their Service and Sales Departments for their outstanding dedication to getting everything necessary done correctly! More
Ryan always is professional and quick to assist. Updated: Please ee above for the review. I am pleased with service and dealership personnel. I have several Mercedes and have used the facility for Updated: Please ee above for the review. I am pleased with service and dealership personnel. I have several Mercedes and have used the facility for purchases and service almost 20 years. More
Amazing I have been working with Ryan Cross as my service advisor .I have had only one other service advisor who has besides Ryan Cross and she recently trans I have been working with Ryan Cross as my service advisor .I have had only one other service advisor who has besides Ryan Cross and she recently transferred from BMW and her name is Danielle . What you get with Ryan is true professionalism and courtesy , he is very detailed oriented and is on top of all his clients .What else can you ask for .It doesn't get any better than this. I will not go to the Henderson location again for service because they lack customer service skills.I would rather make the trip from Lake Las Vegas to Fletcher Jones Sahara for the great service from the service advisors to all the porters to the rental car personal . Because it is always a great experience. More
Excellent Josh Singer Is One Of the Best Service Consultants I Have Dealt With In A Long time Honest ,Dependable And Gets The job Done Right The First Time . Fl Josh Singer Is One Of the Best Service Consultants I Have Dealt With In A Long time Honest ,Dependable And Gets The job Done Right The First Time . Fletcher Jones Is Lucky To Have Found Such A Great Person Who Knows Mercedes And Is Honest And Fair Josh Will Go To Bat For You If He Has To Josh Takes Care Of His Customers Josh Puts Your Car With The Right Mechanic For The Job I Have Had A Few Of The Best in Kyle, Grant Both Have Done Excellent Jobs On my Cars The Staff Is Excellent As a Team They All Work Great Together To Get The Job Done Right Josh And The Staff Are Assets To Mercedes And Fletcher Jones Dr. Rudy More
Worst mechanic experience ever I am 54 years old, I got my 1st car when I was 15 an old Buick Opal my step dad bought for me for 150.00, I have been licensed since 16, I have never I am 54 years old, I got my 1st car when I was 15 an old Buick Opal my step dad bought for me for 150.00, I have been licensed since 16, I have never had a new car, always used cars, I have had over 40 cars in my life, currently own two, had 3 last year, one was a 95 mercedes c220. This is my 4th mercedes. I have never experienced anything like I have been thru with Fletcher Jones Imports, this is the worst mechanic experience I have ever had in my life. I have been to them 4 times in 6 months and spent close to $5000.00 dollars and my car, now seems worse then it did when I took it to them. Keep in mind when I took it to them spent 600.00 for minor repairs and a check up, car was running fine. Now car smells like gasoline, makes a ticking noise when you start it up, high oil level light came on the other day and today the check engine light came on and gave them 2200.00 dollars about a week ago, and 2000.00 3 weeks before that. More
You'll always get excellent service from Dennis Eich!!! You'll always get excellent service from Dennis Eich! He treats everyone with respect no matter their age (from 20s to senior citizens into their late You'll always get excellent service from Dennis Eich! He treats everyone with respect no matter their age (from 20s to senior citizens into their late 70s and older) Dennis took care of my sister's Mercedes when it had a funny sound and Dennis took care of my mother's much older Mercedes (that she loves). -- Dennis completely fixed my mom's Mercedes when no other shop could -- My mom was so happy when she saw her car so shiny and clean (from Fletcher Jones' wash) and special care was taken to clean the inside of her car too -- making every part of her Mercedes just as brand new as when she bought it. Now my mom's car runs perfectly and is so shiny clean. Much Thanks to Dennis Eich and Fletcher Jones Mercedes!!! More
Caring Service and Accommodations I was given a thorough overview of what repairs would be needed as well as an estimate of expenses that would be involved. While I waited, I had very I was given a thorough overview of what repairs would be needed as well as an estimate of expenses that would be involved. While I waited, I had very pleasant accommodations for doing some personal work that I took with me. I also liked having coffee available while I waited. More
Best dealership! Great customer service. Service advisor is very professional and generally interested in resolving my service needs. Josh is very accommodating and si Great customer service. Service advisor is very professional and generally interested in resolving my service needs. Josh is very accommodating and sincerely interested in taking care of my service needs. More