Fletcher Jones Imports - Service Center

Service visit The attention to detail was above anything I have experienced no where else other than Mercedes. Beside having an absoutely great vehicle, the custome The attention to detail was above anything I have experienced no where else other than Mercedes. Beside having an absoutely great vehicle, the customer service is top rated. They are so organized More

Excellent from the Greeting through to the service The entire experience was excellent. The people assisting with scheduling, the website allowing an easy reschedule, the reminder calls, all were grea The entire experience was excellent. The people assisting with scheduling, the website allowing an easy reschedule, the reminder calls, all were great. When I arrived I was immediately greeted and asked how I could be helped. Ryan was assisting another customer so Jason stepped in to get the service started. The greeting at the coffee shop was friendly and she even asked how I was doing when she passed me later during my wait. Ryan was very helpful and efficient. Overall excellent service from start to end! More

thorough nice people they know what they are doing. they know my car inside and out. can call last minute and I'm in.!!!! any time. nice people they know what they are doing. they know my car inside and out. can call last minute and I'm in.!!!! any time. More

Service Dennis always takes good care of me. Quick, professional and kind. I feel best taking my car here because of him. Thank you very much Dennis always takes good care of me. Quick, professional and kind. I feel best taking my car here because of him. Thank you very much More

Service Excellent service as I had a loaner car being established as I was getting service request completed. Communication was outstanding and i received my Excellent service as I had a loaner car being established as I was getting service request completed. Communication was outstanding and i received my car prior to the anticipated time. Great service! More

Outstanding service and communication from John Sarantidas John always goes the extra mile to make sure that any service is explained beforehand and that any concerns are addressed so I completely understand John always goes the extra mile to make sure that any service is explained beforehand and that any concerns are addressed so I completely understand More

GL 450 service 1. The facility is clean. 2. Great accommodation from the loaner department. 3. As always Dennis Eich delivered what was promised for the GL 450 ser 1. The facility is clean. 2. Great accommodation from the loaner department. 3. As always Dennis Eich delivered what was promised for the GL 450 service, needed repair and maintenance. More

Always a pleasant experience at the Service Center Dennis is extremely service oriented and provides excellent customer care. He is very informative and works with the team to get the repair done in a Dennis is extremely service oriented and provides excellent customer care. He is very informative and works with the team to get the repair done in a timely manner. More

Excellence in action The service department and my advisor, John Sarandantis were amazing. I arrived for my service and was greeted in a very professional manner. I voice The service department and my advisor, John Sarandantis were amazing. I arrived for my service and was greeted in a very professional manner. I voice some concerns about my car, outside of the regular service and John took care them for me and provided details as to what corrective action was taken and how the issue began. I will continue to use them for my auto service needs and to purchase my next car. More