Fletcher Jones Imports - Service Center

Wonderful Excellent everything. Came in for service got a loaner. My car was done at a reasonable time. Everything was explained to me and covered by my warrant Excellent everything. Came in for service got a loaner. My car was done at a reasonable time. Everything was explained to me and covered by my warranty. It was great they are great. More

FJI and Ryan Cross are the only ones for me. Calm, efficient, 1st class friendly service. Ryan is certainly a top class ambassador for Fletcher Jones. I won’t have any other establishment or cons Calm, efficient, 1st class friendly service. Ryan is certainly a top class ambassador for Fletcher Jones. I won’t have any other establishment or consultant handle my S550 or my wife’s SL550. More

JOHN WAS NICE, HELPFUL, AND COMPLETELY STRAIGHT-FORWARD I WISH I COULD'VE RECEIVED SERVICE LIKE THIS AT THE OTHER FLETCHER JONES MERCEDES BENZ IN HENDERSON. JOHN SHOULD BE TRAINING THE OTHER SERVICE ADVISER I WISH I COULD'VE RECEIVED SERVICE LIKE THIS AT THE OTHER FLETCHER JONES MERCEDES BENZ IN HENDERSON. JOHN SHOULD BE TRAINING THE OTHER SERVICE ADVISERS. More

Auto Servive John in the service department took care of the issues in a timely manner and without an appointment. Marcela took care of my invoice and checked on John in the service department took care of the issues in a timely manner and without an appointment. Marcela took care of my invoice and checked on me several times while my car was being washed. Thank you. More

Great Service ! I had an issue with engine light on, was worried and brought vehicle in asap ! Dennis Eich took care of me and had the problem resolved. I was also pr I had an issue with engine light on, was worried and brought vehicle in asap ! Dennis Eich took care of me and had the problem resolved. I was also provided a loaner vehicle which was greatly appreciated. More

Great experience. Super professional The team at Fletcher Jones always does a great job of making to exceed my expectations. Once this lease is up, I will certainly come back to Dave for The team at Fletcher Jones always does a great job of making to exceed my expectations. Once this lease is up, I will certainly come back to Dave for my next one. More

Service Spencer Kaplan was my previous service advisor who left. I was not aware and was assigned Danielle Kerley who was amazing. She was friendly and effici Spencer Kaplan was my previous service advisor who left. I was not aware and was assigned Danielle Kerley who was amazing. She was friendly and efficient. More

Good service but expensive . Josh is very friendly and the dealership is nice and clean. They offered me a ride back home. Prices can definitely improve . Josh is very friendly and the dealership is nice and clean. They offered me a ride back home. Prices can definitely improve More

They got me an appointment quickly on short notice This dealership is efficient and very helpful using texting and emailing services to remind you of your appointment and when your car is done. They ev This dealership is efficient and very helpful using texting and emailing services to remind you of your appointment and when your car is done. They even changed my windshield wiper blades something I wanted but forgot to ask for. They do it all and from the shuttle driver to the cashier everyone treats you very well. More

SL500 Strut When we noticed a minor leak on our garage floor underneath our SL500's front left wheel, we knew it was time to visit Dennis Eich at MERCEDES. He to When we noticed a minor leak on our garage floor underneath our SL500's front left wheel, we knew it was time to visit Dennis Eich at MERCEDES. He told us More