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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,535 Reviews

1,535 Reviews of Fletcher Jones Imports - Service Center

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February 04, 2018

First class The quality of service & care is always excellent. We don’t want to go anywhere else. Thank you, Dave for the first class service/experience. More

by Wada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fast
Feb 05, 2018 -

Fletcher Jones Imports responded

Hello, We truly appreciate your feedback and are so glad to hear Dave continues to provide the utmost exceptional care and service to you and your vehicle. We look forward to your next visit with us. -Azalea Hann, Client Relations Manager

February 01, 2018

Always great service Every time I go there i feel very taken care of, they always get the job done right and on time will use over and over agiain More

by MexicoBob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Cross
Feb 05, 2018 -

Fletcher Jones Imports responded

Hello Bob, Thank you for sharing your experience with us. It is truly a pleasure to hear that our team is able to provide you with the most incredible service and care. As always, please feel free to reach out to us if we can assist you further. -Krista Alshouse, Client Relations Manager

January 30, 2018

CONFIDENT WITH THE SMILE.. CONFIDENT WITH THE SERVICE WITH A SMILE ..KNOWLEGEABLE, MECHANIC, WHO KNOWS WHAT NEEDS TO BE DONE WITH THE VEHICLE. FRIENDLY ADVISOR, WHO SYMPHATIZE S More

by amelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALFONSO
Jan 31, 2018 -

Fletcher Jones Imports responded

Hi Amelia, Thank you for your feedback. It is so wonderful to hear that your experience working with our service team was an incredible one. Your recommendations are truly appreciated. -Azalea Hann, Client Relations Manager

January 30, 2018

Excellent I love coming to the dealership it’s always a good experience also I trust this place to give me a good price on my services. More

by Nenesbenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback. Our priority is to ensure our guests receive a first class experience and to get your vehicle in tip top condition. We are so pleased to hear that our team continues to exceed your expectations of quality service and care. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

January 30, 2018

Excellent customer service Prompt service, John explained what's wrong with my vehicle & discussed the work done to fix the problems. He gave me the time frame when work will be More

by DrJen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Sarantidis, John Sarantidis
Jan 31, 2018 -

Fletcher Jones Imports responded

Hello Jen, We truly appreciate you taking some time to share some feedback. Our service team is dedicated to ensuring our guests receive an efficient and transparent service experience while we take care of their vehicles. It is so wonderful to hear that John provided you with the utmost quality care. We look forward to your next visit. -Azalea Hann, Client Relations Manager

January 29, 2018

Fast and efficient I scheduled my car for a schedule A service and I was in and out the service. David Fast is really fast as his last name is. Kudos to the service tech More

by RockyQn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fast
Jan 29, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing your feedback with us. Our priority is to ensure our guests receive the first class service they deserve and we are so glad to hear that Dave provided you with the most exceptional care. As always, please feel free to reach out to us if we can assist you any further. -Mike Bates, General Manager

January 29, 2018

Very timely repair Car was repaired about an hour and half faster than stated. Under promise over deliver. Thanks for great service and the shuttle. The price was excell More

by PatN2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

Fletcher Jones Imports responded

Hi Pat, Thank you for sharing some feedback with us. It is a great pleasure to hear that your experience working with our service team was an incredible one. Your recommendations are truly appreciated. -Azalea Hann, Client Relations Manager

January 28, 2018

Car service Very good service. Dennis is always extremely professional and friendly. My cat service is always completed in a timely manner and on the same day. More

by Bobbym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

Fletcher Jones Imports responded

Hi Bobby, Thank you for your feedback. We are delighted to see that Dennis continues to exceed your expectations of what it means to provide quality service and care. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

January 27, 2018

Dennis is great Dennis is professional and honest. He always makes himself available. He is very detailed and knowledgeable with anything pertaining to my vehicle. More

by Max and Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

Fletcher Jones Imports responded

Hello Max & Ann, We truly appreciate your feedback and are so pleased to hear that Dennis continues to provide the most exceptional service in taking care of both you and your vehicle. I would be grateful for an opportunity to discuss any recommendations you may have to enhance your experience with us. We look forward to your next visit. Kind Regards, Tashi Scott - Guest Experience Advisor

January 26, 2018

Quick and courteous I had somewhat of an emergency as I had a flat tire. I took it to the dealer without an appointment and my service advisor, John Sarantidis, was quic More

by Clark, D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Jan 29, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for taking some time to share some feedback. It is so wonderful to hear that John was able to get you back on the road safely and provided you with the utmost service and care. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

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