Fletcher Jones Imports - Service Center

Always very fairf prices and outstanding service I brought in our CLS 550 in for service and repair, From David our Service advisor whom I trust always to what he says. Gave us a loaner while vehicle I brought in our CLS 550 in for service and repair, From David our Service advisor whom I trust always to what he says. Gave us a loaner while vehicle being repaired. I feel that David always let you know like it is and I really appreciate that honesty and help. Thank you Fletcher Jones More

Service B and recall John is great to work with. Friendly and on time. I needed a service B done, a recall fixed, and also needed the trim around the center console replac John is great to work with. Friendly and on time. I needed a service B done, a recall fixed, and also needed the trim around the center console replaced and all was completed before promised. Thank you John! More

Service and Repairs Jason Cote in service was extremely attentive and kept me informed and updated throughout the entire process. He arranged a loaner car for me and was Jason Cote in service was extremely attentive and kept me informed and updated throughout the entire process. He arranged a loaner car for me and was able to text me anytime I had questions making it seamless for me. More

very good customer service thank you Jason for always making my experience at Benz dealership nothing short of amazing! You are very attentive and answer all my questions! thank thank you Jason for always making my experience at Benz dealership nothing short of amazing! You are very attentive and answer all my questions! thank you again More

Great Service Top notch service!! Dennis Eich always explains to me what I need and when for great car maintenance!! Very professional, courteous, friendly, and k Top notch service!! Dennis Eich always explains to me what I need and when for great car maintenance!! Very professional, courteous, friendly, and knowledgeable! This is my second Mercedes and I wouldn't take my car to anywhere else. Excellent customer service!! Thank you!! More

Service Excellence I take my Smart car to Mercedes for service because they are trained professionals. My car is always returned repaired, serviced, and cleaner than whe I take my Smart car to Mercedes for service because they are trained professionals. My car is always returned repaired, serviced, and cleaner than when I brought it in. Josh, my service rep is very knowledgeable, courteous, and prompt. I appreciate Josh and the service team at Fletcher. More

Excellent My service adviser is the epitome of excellence in service, knowledge as it relates to types of service performed and friendly efficient service with My service adviser is the epitome of excellence in service, knowledge as it relates to types of service performed and friendly efficient service with outstanding customer service and communication. More

great service We always take our cars to John and we never have to worry. John always calls to make sure we are happy with our service , make taking our cars to th We always take our cars to John and we never have to worry. John always calls to make sure we are happy with our service , make taking our cars to the shop a pleasure. More

Great service - Nice People I was able to schedule and receive my Service B in the same day. Pretty nice in my busy retired life! Very friendly service and the Latte was good too I was able to schedule and receive my Service B in the same day. Pretty nice in my busy retired life! Very friendly service and the Latte was good too! Will definitely return. More

You have the A TEAM IN VEGAS I have to say your team here is amazing. They go over the top to be sure that my car is taken care of and that the warranty covers all the repairs ne I have to say your team here is amazing. They go over the top to be sure that my car is taken care of and that the warranty covers all the repairs needed. That is super. More