Fletcher Jones Imports - Service Center

John sarantidis well experience service person My excellent services with john Sarantidis his professional always welcome my self to come back Thank you john S for your excellent work. My excellent services with john Sarantidis his professional always welcome my self to come back Thank you john S for your excellent work. Ofelia velazquez More

Dave Fast is the best. I have never gone any where else to get my vehicle serviced. Dave Fast is the most honest man and I always know that I am being treated fairly. I am I have never gone any where else to get my vehicle serviced. Dave Fast is the most honest man and I always know that I am being treated fairly. I am so thankful that I found someone I can trust. And my car is such a great car! More

Excellent service as usual! Jason took care of my car while in service! He always had the answer to my questions or was able to find it from somebody if it was not his area of ex Jason took care of my car while in service! He always had the answer to my questions or was able to find it from somebody if it was not his area of expertise. Maxine and Ivan made my experience buying extended warranty painless and fast! More

Friendly and Courteous Went for an oil change and everything went without a hitch. Was able to wait and the accommodations were excellent. Was promptly notifyied when car Went for an oil change and everything went without a hitch. Was able to wait and the accommodations were excellent. Was promptly notifyied when car was ready and car arrived clean and shiny. More

Best dearlership I rate this dealership the “best” because for years, we always receive remarkable service with every visit. I have been with then for many years and i I rate this dealership the “best” because for years, we always receive remarkable service with every visit. I have been with then for many years and if I had a problem, it is solved with no issues More

Excellent Appointment was easy to make. Danielle Kerley clearly understood the problem with my MB. She arranged prompt repair and returned a clean vehicle. Wait Appointment was easy to make. Danielle Kerley clearly understood the problem with my MB. She arranged prompt repair and returned a clean vehicle. Wait time was reasonable. Happy camper. More

Service I needed to replace the centrifuge cover due to seeping oil from last inspection. I live in Seattle, WA and was on a planned trip to Las Vegas. They I needed to replace the centrifuge cover due to seeping oil from last inspection. I live in Seattle, WA and was on a planned trip to Las Vegas. They were great and got me in right away. Very happy with the service and John was great and very helpful. Thank you very much. Bruce Proctor More

Maintenance inspection Had just purchased a used vehicle, and wanted to get a certified mechanic’s opinion on condition of the vehicle. It passed with flying colors and the Had just purchased a used vehicle, and wanted to get a certified mechanic’s opinion on condition of the vehicle. It passed with flying colors and the experience was overall great! More

Repairs in need I had a great experience at FJ Mercedes. The services center was very though. Dennis always makes sure my car is taken care of. He works with the warr I had a great experience at FJ Mercedes. The services center was very though. Dennis always makes sure my car is taken care of. He works with the warranty company to make sure my out of pocket is minimal. The loaner car was available so there wasn’t an inconvenience of not having a vehicle. My overall experience was very satisfying. Of course when my car arrived it was freshly washed and ready to go! More

My new Service Advisor Danielle Kerley was assigned to me since my last one has moved on, and she was a delight to work with. Also, The Product Concierge that worked with m Danielle Kerley was assigned to me since my last one has moved on, and she was a delight to work with. Also, The Product Concierge that worked with me, (sorry, I forgot her name) was so very nice and helped me with some issues with my auto E550. Your dealership is lucky to have these two employees working for you. More