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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,535 Reviews
Call Service Center (702) 364-2700

1,535 Reviews of Fletcher Jones Imports - Service Center

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November 13, 2021

David Miller was excellent, took care of my issue with professionalism. Had me in & out More

by Rickspielberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2021 -

Fletcher Jones Imports responded

Hello Rick, Thank you for coming in! We're so glad to hear your visit with David went well. We are excited to serve you again in the future. Best, Your friends and family at Fletcher Jones Imports

November 13, 2021

Dave Miller always goes above and beyond - and pays attention to details. Always makes you feel welcome More

by Vdelcampo21
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in and taking the time to work with Dave. We're so glad you had such a great experience and felt welcomed. We want you to always feel at home with us to make every visit as amazing as it can be. Best, Your friends and family at Fletcher Jones Imports

November 12, 2021

The pick up and delivery service is terrific. Just what I needed for my busy schedule! More

by Jeany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren
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Nov 12, 2021 -

Fletcher Jones Imports responded

Hello Jeany, We're so glad to hear that your pick up and delivery went smoothly! We love being able to accommodate our guests when they're as busy as you are! We look forward to serving you again. All the best, Your friends and family at Fletcher Jones Imports

November 12, 2021

John, our we service advisor was very knowledgeable and friendly. He also kept us informed i throughout the process. More

by Elkhippo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Clough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2021 -

Fletcher Jones Imports responded

Hi ElkHippo, Thank you for coming in for service. We're so glad your time with John went well and that he kept you updated the whole time. We love for our guests to always be in the know so no one is ever left with questions unanswered. We look forward to serving you again! Best, Your friends and family at Fletcher Jones Imports

November 12, 2021

Danielle Kerley always goes above and beyond when servicing my car and keeping me updated on the status!!! More

by Mercedes 300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2021 -

Fletcher Jones Imports responded

Hi there! Thank you for coming in and working with Danielle! We're so glad to hear that your visit went well and you were kept updated. We love to make sure you're up to date on everything so you know exactly what's going on! We look forward to serving you again in the future. Best, Your friends and family at Fletcher Jones Imports

November 12, 2021

Attended to by the dealership service(Dennis Eich)as soon as a got to the service area. My first time and am really impressed with everything from dropping, the lounge area up to my checking out at the cashi More

by guideng
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in for service. We always try our best to make sure every guest is welcomed warmly and that we are efficient as we can be. We look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

November 12, 2021

Very professional and fast service. Jolene was helpful and she communicated very well. The loaner department was also friendly and fast. More

by x4sinyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2021 -

Fletcher Jones Imports responded

Hi! Thank you for coming into service and taking the time to work with us. We're pleased to hear that your experience with Jolene went well! We look forward to serving you again in the future. Best, Your friends and family at Fletcher Jones Imports

November 11, 2021

Always get great service, above and beyond my expectations. Feel confident my vehicle is up specs for worry free travel More

by zpatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in and taking the time to work with us. We are so glad to hear your service visit was great and we look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

November 11, 2021

Very friendly and courteous staff and willing to help and solve the problem. And also very nice More

by Ediceburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Eich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2021 -

Fletcher Jones Imports responded

Hi! Thank you for coming in and taking the time to work with us. We are so glad to hear your service reservation went well. We look forward to assisting you again in the future. Best, Fletcher Jones Imports

November 11, 2021

they exceed expectations every time we have our car serviced by Fletcher Jones Mercedes Imports. More

by MarkowNet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2021 -

Fletcher Jones Imports responded

Hello MarkowNet, Thank you for coming in and taking the time with us. We're so glad to hear of your wonderful service appointment. We look forward to serving you again in the future. Best, Your friends and family at Fletcher Jones Imports

Nov 11, 2021 -

MarkowNet responded

They are the best in all respects.

Nov 11, 2021 -

MarkowNet responded

Flecher Jones is the best in all respects.

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