Fletcher Jones Imports
Las Vegas, NV
Filter Reviews by Keyword
By Type
Showing 2,091 reviews
10000 miles The service at Fletcher Jones is second to none. I live only 5 mins from the Henderson Mercedes dealership but I drive to Fletcher Jones on Sahara bec The service at Fletcher Jones is second to none. I live only 5 mins from the Henderson Mercedes dealership but I drive to Fletcher Jones on Sahara because of the service. All the staff there have been fantastic since I go the vehicle and still continue to treat me like a VIP client. Love this dealership1 More
Just truly amazing Rex made me feel like part of a family we took our time & finally got the.car that I wanted. So happy with my experience would refer this dealership. Rex made me feel like part of a family we took our time & finally got the.car that I wanted. So happy with my experience would refer this dealership. More
Excellent service Dennis, quite simply, handles everything and eliminates the hassle factor in getting the car serviced or repaired. I have the utmost faith in his kno Dennis, quite simply, handles everything and eliminates the hassle factor in getting the car serviced or repaired. I have the utmost faith in his knowledge, experience and judgment. More
dispoint I was called to be pick up my car, they told me the service was done, i can pick up anytime after 1;00 ,i was there about 1;30,but the car has not be I was called to be pick up my car, they told me the service was done, i can pick up anytime after 1;00 ,i was there about 1;30,but the car has not been washed yet, they told me still want the car wash, it will take anther 30min, sounds like it is not part of service, because i have to go back to work, just forget about it, and they never put a small tire air cap to my tire, dispoint , not feel well about that.may be not come back, not care so much about guest. More
Pleasant experience I would like to thank Rex for his patience and professionalism. He put me at ease and I got everything I asked for. Thanks to everyone who was invol I would like to thank Rex for his patience and professionalism. He put me at ease and I got everything I asked for. Thanks to everyone who was involved with this transaction. You guys are the best!!! More
Friendly people and Excellent services We visited several dealers, Fletcher Jones paid attention, listen and pick up the car best fit in our situation, and the offer is attractive compare w We visited several dealers, Fletcher Jones paid attention, listen and pick up the car best fit in our situation, and the offer is attractive compare with other dealers. The purchasing process was handled pleasant and smooth, we had a nice young man gave us an in detailed new car training, then a person came to house to set up the garage door controller. The services department is excellent for any issue we had and any question we asked. We are satisfied with Fletcher Jones professional workmanship. We have owned several Mercedes cars, this one's purchasing experience is the best. Thanks! More
Good job Job was done well and on time. David was awesome. He made my experience very smooth. I will always rely on David for a good advice. Job was done well and on time. David was awesome. He made my experience very smooth. I will always rely on David for a good advice. More
Working with Mel Myers is always a pleasure! We have been leasing Mercedes for at least 10 years, wouldn't want any other kind of car. The transition is always pleasurable and smooth! We have been leasing Mercedes for at least 10 years, wouldn't want any other kind of car. The transition is always pleasurable and smooth! More
Love my New GL 450 Had an issue with my new GL 450 and took it in to service. What en exceptional experience! They were able to figure out the problem with a 5 minute te Had an issue with my new GL 450 and took it in to service. What en exceptional experience! They were able to figure out the problem with a 5 minute test drive. I was given a loaner and came back the next morning to pick up my vehicle. They put 2 new tires on it and washed it at no charge. Fantastic service! More
JOSH SUTTON It was my good fortune to have leased two vehicles via Ron Ingerson. But leasing a car is one thing, the ongoing service and maintenance is quite anot It was my good fortune to have leased two vehicles via Ron Ingerson. But leasing a car is one thing, the ongoing service and maintenance is quite another. I have been most fortunate to have Josh Sutton as my service adviser. It is refreshing to have a service adviser who has remained with one dealership for as long as Josh. He is knowledgeable, courteous, polite, friendly and efficient. He takes an interest in his customers and their vehicles. He is an excellent ambassador for Fletcher Jones. A true asset to your organization. The automobile services received from Fletcher Jones, have always been exceptional. The service department has never given me any cause for complaint. More