Fletcher Jones Imports

Slept through it Got there early, dropped the Smart Car off, went to the lounge and slept. Woke up, got coffee and it was done. Josh was great, he is a great service p Got there early, dropped the Smart Car off, went to the lounge and slept. Woke up, got coffee and it was done. Josh was great, he is a great service person. Looking forward to my next service, I need the down time. More

Always a pleasure dealing with Rex Babin I always feel like a welcomed friend not just a customer. Rex Babin has always answered any questions with honest and informative answers while Dave F I always feel like a welcomed friend not just a customer. Rex Babin has always answered any questions with honest and informative answers while Dave Fast has made my service appointments painless. As a woman I always feel these two gentlemen have looked out for me to make sure I have not only purchased the right vehicle for my needs but that my car is treated with the utmost care. Ivan Hoff made it extremely easy to navigate all of the necessary paperwork. I have dealt with this dealership since the early 90's and have recommended friends to buy their cars here. More

Best Buying experience We leased our GLA and couldn't be happier with the service received. We were treated like family by Steve Kaplan and Maxine, and Alan, who took us f We leased our GLA and couldn't be happier with the service received. We were treated like family by Steve Kaplan and Maxine, and Alan, who took us for a test drive and went out of his way making us feel comfortable and pointing all features about our car. Best service I ever had! Thanks so much! More

Excellent service! I called my service representative John Sarantidis regarding a broken fuel door cover.He ordered the door on Monday, had it sent to paint and installe I called my service representative John Sarantidis regarding a broken fuel door cover.He ordered the door on Monday, had it sent to paint and installed on Wednesday. The install took a few minutes! That's excellent service! I can't say enough about John's attention to detail and first rate service! More

Friendly and always efficient. In and out no issues. Always a pleasure to deal with Spencer Kaplan. He went out of his way to make sure my car needs were handled. Thank you In and out no issues. Always a pleasure to deal with Spencer Kaplan. He went out of his way to make sure my car needs were handled. Thank you More

Best Service Ever! Curtis Cherry runs the best service department ever. I am always treated like a valued customer and my expectations for good service continue to be e Curtis Cherry runs the best service department ever. I am always treated like a valued customer and my expectations for good service continue to be exceeded. This dealership has earned my loyalty. Thank you so much for consistent excellent service. More

Service Fletcher Jones has always delivered 5 star service, would highly recommend to anyone. This is the best Mercedes Benz in Nevada, dont hesitate to call Fletcher Jones has always delivered 5 star service, would highly recommend to anyone. This is the best Mercedes Benz in Nevada, dont hesitate to call and make an appt, or do a walk in. More

Fantastic We finally able to complete one to do item on our bucket list. We 're glad that with everyone cooperation we meet our budget and much more we gained f We finally able to complete one to do item on our bucket list. We 're glad that with everyone cooperation we meet our budget and much more we gained friends. More

Disrespectful, pompous & slow. Very disappointed with Josh Sutton & Fletcher Jones. I arrive to get an oil change for my S550 & am led into Josh's office, he's on the phone and does Very disappointed with Josh Sutton & Fletcher Jones. I arrive to get an oil change for my S550 & am led into Josh's office, he's on the phone and doesn't acknowledge me. After several minutes on the phone he looks up and says can I help you and acted bothered and as if he was doing me a favor and bothered by my presence. Terrible service all the way around and their "express oil change" took 3 hours. Avoid this dealership & go somewhere that values your business and patronage. More

Phenomenal Very professional, courteous service, highly recommended! This is one of the most pleasant car buying experience we ever have, everyone we came into c Very professional, courteous service, highly recommended! This is one of the most pleasant car buying experience we ever have, everyone we came into contact with are all well trained in Mercedes motor cars. I give this dealership 5 star rating all the way. More