Fletcher Jones Imports
Las Vegas, NV
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Albert was great to work with My experience at Fletcher Jones Mercedes Benz was wonderful. Albert our salesperson was great to work with. Not your typical pushy salesperson, he w My experience at Fletcher Jones Mercedes Benz was wonderful. Albert our salesperson was great to work with. Not your typical pushy salesperson, he was very attentive, informative, and willing to go the extra mile. I never felt stressed or overwhelmed throughout the whole buying process. Once I picked the car I wanted, the process was swift and easy. The team at FJM were awesome. I would rate my experience an A+. More
Great Experience Albert was awesome in helping us find the car for us. He was helpful throughout the whole process. I would recommend the dealership & Albert to anyone Albert was awesome in helping us find the car for us. He was helpful throughout the whole process. I would recommend the dealership & Albert to anyone. More
Customer Service Amazing Rex Babin, is an incredible salesman. Along with Fletcher Jones Imports and staff. Definitely will purchase again in the future. Thank you all so muc Rex Babin, is an incredible salesman. Along with Fletcher Jones Imports and staff. Definitely will purchase again in the future. Thank you all so much. More
Rex Babin, The Best Since purchasing MB's for 35 yrs., Rex has been our only sales person and the best. Maxine Linihan of the finance team always works diligently to ma Since purchasing MB's for 35 yrs., Rex has been our only sales person and the best. Maxine Linihan of the finance team always works diligently to make sure the approvals are successful. It was nice to have Mr. Steve Kaplan, the general mgr. to come and show support, appreciation and congratulations. WE appreciate the Mercedes Benz Family, doing business for years with them and hopefully to continue this relationship for many more years to come, thank you all. Exie & Anthony Seastrunk More
The most professional dealership I have bought many cars over the years from various makers, American and foreign, mostly luxury cars. FJ imports demonstrated to me that they were rea I have bought many cars over the years from various makers, American and foreign, mostly luxury cars. FJ imports demonstrated to me that they were really interested in me as a customer first, they wanted me and my business. They have proven to be thee most professional, courteous and customer oriented dealer I have ever worked with. No high pressure, just concerned that I was going to be happy with the vehicle I wanted. Shai, Chris, Maxine and Zac were the consumate professionals while being very easy to work with. More
Best Mercedes dealership in Las Vegas See Shai when you get there best sales personwe bought multiple cars and are super happy with the services we received would recommend to anybody loo See Shai when you get there best sales personwe bought multiple cars and are super happy with the services we received would recommend to anybody looking for a Mercedes . More
Be Careful When Dealing With Fletcher Jones I returned my lease and upgraded my car. Chris Monzo told me my bill would be a certain price. When I got home my bill was $800 more than he told me. I returned my lease and upgraded my car. Chris Monzo told me my bill would be a certain price. When I got home my bill was $800 more than he told me. When I tried reaching out to him about the issue he ignored my calls along with General Manager Steve Kaplan. Would not recommend this dealership. More
Outstanding Customer Care Second Mercedes and Shari Winograd provide outstanding customer care. He answered all questions and help me select the right vehicle for my needs. S Second Mercedes and Shari Winograd provide outstanding customer care. He answered all questions and help me select the right vehicle for my needs. Staff was excellent on going over all details of the vehicle and getting me into my vehicles do out the door all in the same day! Awesome! More
Excellent Josh Singer Is One Of the Best Service Consultants I Have Dealt With In A Long time Honest ,Dependable And Gets The job Done Right The First Time . Fl Josh Singer Is One Of the Best Service Consultants I Have Dealt With In A Long time Honest ,Dependable And Gets The job Done Right The First Time . Fletcher Jones Is Lucky To Have Found Such A Great Person Who Knows Mercedes And Is Honest And Fair Josh Will Go To Bat For You If He Has To Josh Takes Care Of His Customers Josh Puts Your Car With The Right Mechanic For The Job I Have Had A Few Of The Best in Kyle, Grant Both Have Done Excellent Jobs On my Cars The Staff Is Excellent As a Team They All Work Great Together To Get The Job Done Right Josh And The Staff Are Assets To Mercedes And Fletcher Jones Dr. Rudy More
Worst mechanic experience ever I am 54 years old, I got my 1st car when I was 15 an old Buick Opal my step dad bought for me for 150.00, I have been licensed since 16, I have never I am 54 years old, I got my 1st car when I was 15 an old Buick Opal my step dad bought for me for 150.00, I have been licensed since 16, I have never had a new car, always used cars, I have had over 40 cars in my life, currently own two, had 3 last year, one was a 95 mercedes c220. This is my 4th mercedes. I have never experienced anything like I have been thru with Fletcher Jones Imports, this is the worst mechanic experience I have ever had in my life. I have been to them 4 times in 6 months and spent close to $5000.00 dollars and my car, now seems worse then it did when I took it to them. Keep in mind when I took it to them spent 600.00 for minor repairs and a check up, car was running fine. Now car smells like gasoline, makes a ticking noise when you start it up, high oil level light came on the other day and today the check engine light came on and gave them 2200.00 dollars about a week ago, and 2000.00 3 weeks before that. More