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Fletcher Jones Imports

Las Vegas, NV

4.9
2,092 Reviews

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,092 reviews

December 14, 2017

Comments Exceptional service and courtesy extended to me. Enjoyed meeting everyone at the Fletcher Jones family including Danielle, Albert, Alex nd Thomas. A More

by Col001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Weisser
Dec 15, 2017 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback with us. It is wonderful to see that your experience with the team here at Fletcher Jones Imports was spectacular. Congratulations on your new Mercedes-Benz C 300 and welcome to the FJ Family. -Krista Alshouse, Client Relations Manager

December 14, 2017

GL 450 service 1. The facility is clean. 2. Great accommodation from the loaner department. 3. As always Dennis Eich delivered what was promised for the GL 450 ser More

by MBFORCHRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Dec 14, 2017 -

Fletcher Jones Imports responded

Hi Chris, Thank you for your feedback. We truly appreciate hearing your opinion and are so pleased to see that your experience with Dennis and our team was a great one at that. As always, please let us know if we can be of any further assistance. -Azalea Hann, Client Relations Manager

December 13, 2017

Always a pleasant experience at the Service Center Dennis is extremely service oriented and provides excellent customer care. He is very informative and works with the team to get the repair done in a More

by dotty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hollywood, Dennis Eich
Dec 14, 2017 -

Fletcher Jones Imports responded

Hi Dotty, Thank you for your feedback. Our team strives to be very mindful and service oriented for our guests and we are glad to see you were able to experience that firsthand. As always, if we can assist you any further, please feel free to reach out to us. -Krista Alshouse, Client Relations Manager

December 13, 2017

Excellence in action The service department and my advisor, John Sarandantis were amazing. I arrived for my service and was greeted in a very professional manner. I voice More

by JoeLloyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sarantidis, Guest Relations
Dec 14, 2017 -

Fletcher Jones Imports responded

Hello Joe, Thank you for taking some time to give us your feedback. Our team was excited to hear that your visit with us was an amazing one and it is a pleasure to hear that John took such great care of both you and your vehicle. We look forward to your next visit. -Krista Alshouse, Client Relations Manager

December 12, 2017

Ryan is great professional and understanding Everyone is kind and very attentive. We are always treated well when we take our car in for service. The process is always quick and easy. They make g More

by Pete123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The ladies at loaner center are so nice and kind., Ryan Cross, Mihatta Konjan
Dec 13, 2017 -

Fletcher Jones Imports responded

Hi Pete, Thank you for taking some time to give us feedback. Our guest's satisfaction is a top priority of ours. It is a pleasure to see that the team is exceeding those high standards of quality service. As always, if we can assist you any further, please reach out to us. -Azalea Hann, Client Relations Manager

December 11, 2017

always most professional I have always been treated with the upmost respect. continuous contact with updates, and very attentive. expedient and pleasant. comfortable lounge. More

by kmklv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Dec 12, 2017 -

Fletcher Jones Imports responded

Hello, Thank you for taking some time to give us your feedback. Our team of associates are excited to hear that you were assisted with the best possible service on your visit with us. As always, please let us know if we can be of any further assistance. -Azalea Hann, Client Relations Manager

December 09, 2017

Friends at Fletcher Jones From my incredible salesman, Albert Weiss to the valet in the service department treated me like a family friend. A first for me at an auto dealershi More

by Venus
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley and Christine ( delivery tech gal)., Ivan Hoff, Albert Weisser
Dec 11, 2017 -

Fletcher Jones Imports responded

Hi Venus, Thank you for sharing your feedback with us. We are so happy to hear that your first visit with us was nothing short of amazing. Welcome to the Fletcher Jones / Mercedes-Benz family. We look very forward to your next visit. -Krista Alshouse, Client Relations Manager

December 09, 2017

Premier Service: The best it can be! I have been a member of the Mercedes Benz Club of Las Vegas and have also served as its President, Vice President, and on the Club’s Board Of Director More

by PJTK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kaplan, Tom Zumbo, Curtis Cherry, Van Larrison (a true expert of all new and older Mercedes vehicles), Jaimie Callahan, Edgar Jocobi and Christa Hartman, Maxine Linihan, Shai Winograd, Sonny Lee, Doris Newton, Josh Sutton, Marcela Patricio, Guest Relations
Dec 11, 2017 -

Fletcher Jones Imports responded

Thank you very much for your feedback. It is so wonderful to see that your experience with us here at Fletcher Jones Imports stands to stay exceptional. We value your loyalty and stellar recommendations and look forward to many more years working together. -Krista Alshouse, Client Relations Manager

December 06, 2017

Ryan always is professional and quick to assist. Updated: Please ee above for the review. I am pleased with service and dealership personnel. I have several Mercedes and have used the facility for More

by Kopcha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Dec 07, 2017 -

Fletcher Jones Imports responded

Hello, Thank you for your feedback. We are very glad to see you have been working with us for quite some time and we truly value your loyalty and appreciate your recommendations. We look forward to your next visit with us. -Krista Alshouse, Client Relations Manager

November 29, 2017

Great Transaction Clean and painless transaction. Negotiation very straight forward and professional. Great price. Excellent delivery process and thorough overview of a More

by Hiram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shai Winograd
Nov 30, 2017 -

Fletcher Jones Imports responded

Hi Hiram, Thank you for sharing your experience with us. It is a great pleasure to see that your time spent with our team of professionals was an exceptional time for you. Congratulations on your new Mercedes-Benz. As always, if we can assist you any further, please feel free to reach out to us. -Krista Alshouse, Client Relations Manager

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