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Fletcher Jones Imports

Las Vegas, NV

4.9
2,092 Reviews

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,092 reviews

December 25, 2017

A pleasure as always Curtis Cherry and his team are always courteous and responsive to our needs. The vehicle is always completed on time and we have never had issues bey More

by Brettasimmons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Viek, Josh Sutton
Dec 26, 2017 -

Fletcher Jones Imports responded

Hi Bretta, Thank you for sharing your feedback with us. We are so pleased to hear that your experience with our team has been an exceptional one. As always, if we can assist you any further, please feel free to reach out to us. -Azalea Hann, Client Relations Manager

December 24, 2017

Service visit The attention to detail was above anything I have experienced no where else other than Mercedes. Beside having an absoutely great vehicle, the custome More

by Mercedes driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Fast
Dec 26, 2017 -

Fletcher Jones Imports responded

Hello, Thank you for sharing your feedback with us. We are thrilled to hear that your experience here at Fletcher Jones Imports was an incredible one. We look forward to seeing you again. -Krista Alshouse, Client Relations Manager

December 24, 2017

Ryan was excellent and provided great customer service. Customer service is an asset at all times and Ryan exemplified exceptional customer service. Thank yo for your assistance and have a blessed holiday s More

by Siobhain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Dec 26, 2017 -

Fletcher Jones Imports responded

Hi Siobhain, Thank you for your loyalty and taking some time to share your valuable feedback with us. It is great to hear that Ryan continues to exceed the level of your expectations by taking such great care of both you and your vehicle. As always, please let us know if we can assist you any further. -Krista Alshouse, Client Relations Manager

December 24, 2017

Excellent from the Greeting through to the service The entire experience was excellent. The people assisting with scheduling, the website allowing an easy reschedule, the reminder calls, all were grea More

by janet teece
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cross, Jason Cote
Dec 26, 2017 -

Fletcher Jones Imports responded

Hi Janet, We truly appreciate you taking the time to share your feedback with us. It is wonderful to hear that you had a stellar experience from beginning to end. We look forward to your next visit. -Azalea Hann, Client Relations Manager

December 24, 2017

Josh was amazing Josh had answers when I had questions and he didn’t give me the run around. He listened to my concerns and was able to have his team find small detail More

by Jamcclintock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Dec 26, 2017 -

Fletcher Jones Imports responded

Hello, Thank you for taking some time to share your feedback with us. We are so glad to hear that Josh was so helpful to you. Your recommendations are truly appreciated. -Krista Alshouse, Client Relations Manager

December 22, 2017

Service Dennis always takes good care of me. Quick, professional and kind. I feel best taking my car here because of him. Thank you very much More

by koffeekathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Dec 26, 2017 -

Fletcher Jones Imports responded

Hi Kathy, Thank you for sharing your feedback. It is wonderful to hear that Dennis continues to exceed your expectations of quality service and care for your vehicle. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

December 22, 2017

thorough nice people they know what they are doing. they know my car inside and out. can call last minute and I'm in.!!!! any time. More

by Gman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Dec 26, 2017 -

Fletcher Jones Imports responded

Hello, Thank you for taking some time to give us your feedback. We truly appreciate your glowing recommendation and it is a pleasure to see that you had an exceptional experience with our service department. -Azalea Hann, Client Relations Manager

December 20, 2017

Service Excellent service as I had a loaner car being established as I was getting service request completed. Communication was outstanding and i received my More

by Fletcher
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtisvand Danielle
Dec 21, 2017 -

Fletcher Jones Imports responded

Hello, Thank you for sharing your feedback with us. Our priority is to make sure our guests are fully accommodated and receive a first class experience. It is wonderful to see that you had such a pleasant experience with our service department. We look forward to your next visit. -Azalea Hann, Client Relations Manager

December 18, 2017

Outstanding service and communication from John Sarantidas John always goes the extra mile to make sure that any service is explained beforehand and that any concerns are addressed so I completely understand More

by frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Dec 18, 2017 -

Fletcher Jones Imports responded

Hello Frank, Thank you for taking some time to give us your feedback. We are very happy to see that John provided you with such amazing service and care to both you and your vehicle. We look forward to your next visit. -Azalea Hann, Client Relations Manager

December 16, 2017

Complete inspection I have always enjoyed the customer service at this dealership. Dennis is very helpful, friendly and professional. The dealership knows how to run a More

by mymls2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cross, Dennis Eich
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