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Fletcher Jones Imports

Las Vegas, NV

4.9
2,092 Reviews

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,092 reviews

March 06, 2018

Very Conscientious. I have been coming here since the Sprinter location opened and have always been treated fairly and very well, I would not hesitate to recommend to any More

by Alan Girdlestone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Mar 07, 2018 -

Fletcher Jones Imports responded

Hi Alan, Thank you for your feedback. Our team was so happy to hear that your experience here at Fletcher Jones Imports has been an exceptional one. We look forward to your next visit with us. -Krista Alshouse, Client Relations Manager

March 06, 2018

Quality service from luxury dealer This dealership is always at the top of their game. I've never had a bad service experience. They are organized and friendly. The work on my vehicle i More

by MercedesEnthusiast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Mar 07, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for taking some time to share your feedback with us. It is so wonderful to hear that our team continues to be communicative and assist you in providing a quality service experience time and time again. Your recommendations are truly appreciated. Kind Regards, Tashi Scott , Guest Experience Advisor

March 05, 2018

Always there for you I have to say if your car has a problem they stand by and make sure it gets fixed...they have always been there to make sure I was completely satisfie More

by sharlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Cherry and Daniel the lead in service, Shai Winograd, Ivan Hoff, Dennis Eich, Guest Relations
Mar 05, 2018 -

Fletcher Jones Imports responded

Hello Sharlene, Thank you for sharing some feedback with us. Our team was so pleased to hear that we exceeded your expectations of a first class experience through and through. We look forward to working with you for many more years to come. -Azalea Hann, Client Relations Manager

March 04, 2018

Dennis Eich is the best!!! I’m on my 5th Mercedes and Dennis has given above and beyond customer service!!! I am always getting the best advice on any service needs and given th More

by Cindys2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Mar 05, 2018 -

Fletcher Jones Imports responded

Hi Cindy, We truly appreciate you taking some time to share your feedback. It is such a great pleasure to see that Dennis continues to exceed your expectations of quality service and care with every visit. We look forward to seeing you again. -Krista Alshouse, Client Relations Manager

March 02, 2018

Excellent Dennis was very helpful and attentive and I was very satisfied with the service I was taken in as soon as I got there and attended to immediately More

by Dsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Mar 02, 2018 -

Fletcher Jones Imports responded

Hello, We truly appreciate your feedback and it is so wonderful to hear that Dennis took such wonderful care of both you and your vehicle. We look forward to your next visit here at Fletcher Jones Imports. -Azalea Hann, Client Relations Manager

March 02, 2018

Excellent Service Dave Fast is the best service writer I have had the privilege of work with. He has been taking care of my wife's Mercedes for 15+ Years! He is a great More

by CarGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Fast
Mar 05, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback with us. Our service team was so happy to hear of your glowing words. We look forward to many more years together. -Azalea Hann, Client Relations Manager

March 01, 2018

Always the best experience! I love Fletcher Jones. They are always on their "A" game. The service is superb and I will not take my car anywhere else in Las Vegas! More

by shaytoni4959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Mar 02, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback. Our team was so happy to hear that your time here with us left such a memorable impression. We always strive to deliver our guests with the best experience! We look forward to seeing you again. -Krista Alshouse, Client Relations Manager

March 01, 2018

knowledgeable the entire staff was knowledgeable and friendly. Service was done on time and car was washed. I was treated with respect and will recommend to my frie More

by satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Mar 02, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for the recommendations. We will continue to strive for 5 STAR experiences to all of our guests. If you have any questions, please call me directly at 702-364-2878. Kind Regards, Tashi Scott - Guest Experience Advisor

February 28, 2018

new car I had issues with the module in the car and did not want to keep it. They gave me a new car instead. this twenty five word thing is stupid and you sh More

by Mo Sahihi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Wolff, Dave Fast
Feb 28, 2018 -

Fletcher Jones Imports responded

Hi Mo, Thank you for your feedback. We are so pleased to see that our team was able to help provide you with an exceptional experience. As always, please feel free to reach out to us if we can assist you any further. -Krista Alshouse, Client Relations Manager

Mar 01, 2018 -

Fletcher Jones Imports responded

Hi Mo, We appreciate you for taking the time to provide us with a review! Please call me directly at 702-364-2878 if you find that there is anything you need. Thank you truly, Tashi Scott - Guest Experience Advisor

February 27, 2018

John sarantidis well experience service person My excellent services with john Sarantidis his professional always welcome my self to come back Thank you john S for your excellent work. More

by Ofeliav0 16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Feb 28, 2018 -

Fletcher Jones Imports responded

Hello Ofelia, Thank you for your feedback. Our service team works diligently to ensure that our guests receive a first class experience with every visit. We are so happy to see that John took such wonderful care of both you and your vehicle. We look forward to your next visit with us. -Azalea Hann, Client Relations Manager

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