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Fletcher Jones Imports

Las Vegas, NV

4.9
2,092 Reviews

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,092 reviews

March 18, 2018

C300 repair Great service and spot on timelime with a loaner Nice job! Always doing a great job . Timeline and guest service spot on thank you Harold More

by Harold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich, Guest Relations
Mar 19, 2018 -

Fletcher Jones Imports responded

Hello Harold, We truly appreciate your feedback and were so glad to hear that our team provided you with an incredible service experience. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

March 18, 2018

Thank you for your respect! ThankYou, for your smile and respect! great Job, John has always been smiling and courteous and respectful, The Mechanic Ron, came out and said thank More

by Rokai Yusufzai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Mar 19, 2018 -

Fletcher Jones Imports responded

Hi Rokai, Thank you for sharing some feedback with us. Our team was so pleased to see that your visit with us was an exceptional one. As we aim for 5 star experiences, please feel free to reach out to us if we can assist you any further. Kind Regards, Tashi Scott - Guest Experience Advisor

March 17, 2018

Always the best service! Such great customer service by John Sarantidis, he will be the reason my next car purchase will be another Mercedes. I was taken care of with respect More

by Carolgeren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Mar 19, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for your feedback. Our team was so glad to hear that your service experience working with John was an incredible one. We look very forward to your next visit. -Azalea Hann, Client Relations Manager

March 17, 2018

John Saranditis John Sarantidis continues to be the reason I will buy a Mercedes Benz. He is professional, responsive, knowledgeable, and knows what customer service More

by KDK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Mar 19, 2018 -

Fletcher Jones Imports responded

Hello, We appreciate you taking some time to share your thoughts with us. It is so wonderful to see that John continues to exceed your expectations of quality service and care. We are proud to have you in our Fletcher Jones family. -Azalea Hann, Client Relations Manager

March 17, 2018

Quick and friendly Dennis and the whole team got us in and out the same day for our B service. The loaner car team was also great as was the cashier. More

by Craig92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Mar 19, 2018 -

Fletcher Jones Imports responded

Hello Craig, We appreciate your feedback and are so pleased to hear about your visit with us being an exceptional one. We are always looking to enhance your experience, please feel free to contact us if we can assist any further. Kind Regards, Tashi Scott - Guest Experience Advisor

March 15, 2018

Inspection Dennis was extremely nice and took care of all of my worries! I left a very happy customer and in a timely matter! Dennis always takes such great care More

by ashley_miele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Mar 16, 2018 -

Fletcher Jones Imports responded

Hi Ashley, We appreciate your feedback and are so excited to hear that your time working with Dennis and our service team was an exceptional one. We look very forward to your next visit with us. -Azalea Hann, Client Relations Manager

March 12, 2018

Great Service Great Service... Friendly People... Good Vibes... Now all I need is for one of those Beautiful cars, to be donated to me... Laughing out Loud More

by GreenMachine101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cal Granieri, Rex Babin
Mar 13, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback with us. It is such a pleasure to hear that your experience working with our team has been an exceptional one. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

March 11, 2018

Service I was overwhelmed and very happy in my experience this is the best dealership ever. They really take good care of me about my car was excellent servic More

by Marky1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Mar 12, 2018 -

Fletcher Jones Imports responded

Hi Marky, We were so pleased to see that John continues to impress and exceed your expectations of a first class experience. Your recommendations are truly appreciated. -Azalea Hann, Client Relations Manager

March 11, 2018

Great dealer with no high pressure Good people that seem to like their job and the customers they deal with. Salesman new his product and coul point out the highlights of the car. More

by Love cars
Recommend Dealer
Yes
Employees Worked With
Dennis Eich, Shaun Holtwisch
Mar 12, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for taking some time to deliver us your feedback. Our team was happy to hear that your purchasing experience was an exceptional one. Welcome to the Fletcher Jones family. -Krista Alshouse, Client Relations Manager

March 11, 2018

Brake service Service team was able to diagnose the problem and was able to fix it. The job was timely. Thank you John for the excellent service More

by Mercedes vegas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Mar 12, 2018 -

Fletcher Jones Imports responded

Hello, We'd like to thank you for sharing some feedback about your recent visit here at Fletcher Jones Imports. It is so wonderful to see that John provided both you and your vehicle with the most exceptional service and care. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

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