Fletcher Jones Imports

Very good and honest. The dealership listens and does not trick you. I am very satisfied with the work. I will not take my MBZ anywhere else for service. The dealership listens and does not trick you. I am very satisfied with the work. I will not take my MBZ anywhere else for service. More

Josh!!! Josh is amazing!!! He is trustworthy and knowledgeable. He always gives me exceptional service which makes me want to get another Mercedes for my next Josh is amazing!!! He is trustworthy and knowledgeable. He always gives me exceptional service which makes me want to get another Mercedes for my next car, as long as he is there. More

Excellent service yet again. Ryan greeted me as soon as I drove up, knew why I was there and had everything ready for my signature. He informed me of progres service yet again. Ryan greeted me as soon as I drove up, knew why I was there and had everything ready for my signature. He informed me of progress along the way and let me know how long my brakes would last before they needed to be replaced. More

Above and beyond The service department exceeds my expectations on any visit. They take the time to do what is needed, and do their best to ensure that everything is d The service department exceeds my expectations on any visit. They take the time to do what is needed, and do their best to ensure that everything is done by the book. More

6 mos service on 2017 450SL Ryan is always very professional and efficient. My appt was on time, my service was finished on time and all in all an excellent experience. Ryan is always very professional and efficient. My appt was on time, my service was finished on time and all in all an excellent experience. More

My experience Got in and out (to return loaner) in 15 minutes. This was on a busy Friday. No charge because we had worked on same issue previously. More than fair. Got in and out (to return loaner) in 15 minutes. This was on a busy Friday. No charge because we had worked on same issue previously. More than fair. Enough said. More

Excellent service on timely manner.. John Sarantidis is excellent in dealing with issue He did take care of it right away.Im very satisfied with it...Hurray to him.,, I did my 20 to John Sarantidis is excellent in dealing with issue He did take care of it right away.Im very satisfied with it...Hurray to him.,, I did my 20 to 25 thousand miles,change oil and I told him about the error in my side mirror,and change the cord for my charger in my car.I still need to return my car for some recall,I will try to have another appointment next time cause I have to leave my car for a while to have the recall check..The rest of the issue is done.,, More

Always exceptional!! Dennis takes the time to find out my concerns and always keeps in touch about the status of my car! I can't imagine taking my car to anyone else:) Dennis takes the time to find out my concerns and always keeps in touch about the status of my car! I can't imagine taking my car to anyone else:) More

First Timer Car was serviced in timely manner , service was what I hoped it would be. Car was taken immediately for service . The whole experience was satisfying Car was serviced in timely manner , service was what I hoped it would be. Car was taken immediately for service . The whole experience was satisfying . More

Hood wouldn't close Dave got it in and fixed within 1 hour Great service Dave is the beat service analyst I have ever had (14 years of previous Mercedes experience befo Dave got it in and fixed within 1 hour Great service Dave is the beat service analyst I have ever had (14 years of previous Mercedes experience before Dave More