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Fletcher Jones Imports

Las Vegas, NV

4.9
2,092 Reviews

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,092 reviews

April 05, 2018

SERVICE CALL WENT WEL JASON COTE IS THE BES. ALWAYS GETS MY CAR BACK QUICKLY AND WITHOUT ISSUE. ALWAYS CALLS AND RETURNS CALLS. IS ALWAYS TRYING TO FIND ME THE BEST DEAL O More

by HOMESLASVEGAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Apr 06, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for your review. We are delighted to see that you've enjoyed your experience with Jason. I would like the opportunity to hear more about your experience and earn 5 stars. Please feel free to call me on my directly. My direct line is 702-364-2877. Tashi Scott - Guest Experience Advisor

April 04, 2018

Service Oil Change i visited this dealership for a routine oil change. John showed exceptional customer service and I was out in a very timely manner. Looking forward More

by rickymccoll2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Apr 05, 2018 -

Fletcher Jones Imports responded

Hello Ricky, Thank you for your valuable feedback. Our priority is to ensure our guests receive the first class experience we believe they deserve. It is so wonderful to see that John provided you with incredible service and care. We look forward to your next visit. -Azalea Hann, Client Relations Manager

April 04, 2018

First Regularly Scheduled Maintenance appointment I had my first regularly scheduled maintenance appointment recently and was very pleased with the service and length of wait time. My friends at Flet More

by Susan Briare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Apr 05, 2018 -

Fletcher Jones Imports responded

Hello Susan, We appreciate your feedback and were so happy to hear that your first visit with our service team was an amazing experience. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

April 04, 2018

Annual Maintenance Dennis and Ryan are always professional and kind. I believe that they really care about customer service. Fletcher Jones is the best dealership in Las More

by Michel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cross, Dennis Eich
Apr 05, 2018 -

Fletcher Jones Imports responded

Hello Michel, Thank you for sharing some feedback with us. It is a great pleasure to see that Dennis and Ryan provided you with an incredible experience here at Fletcher Jones Imports. As always, please feel free to reach out to us if we can assist you any further. -Krista Alshouse, Client Relations Manager

April 04, 2018

Rex provided my husband and I amazing service! Rex was amazing he was patient and helped us through out the entire process. Not only is he a professional but he’s also a great human being which mak More

by Nikmonroe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Babin
Apr 05, 2018 -

Fletcher Jones Imports responded

Hi Nicole & Cory, We appreciate you taking some time to deliver us some feedback. Our team was so pleased to hear that your recent visit working with Rex was an exceptional one! We look forward to working with you in the future as well. -Krista Alshouse, Client Relations Manager

April 03, 2018

Always a great experience at Fletcher Jones . From purchasing a beautiful Mercedes with the help of Jay Fields who is one exceptional salesman who goes the extra mile to make sure that you get More

by Vipcasinoboss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loaner car agent . Outstanding! , Jay Fields, Ivan Hoff, Ryan Cross
Apr 04, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback with us. Our team was ecstatic to hear that your visits with us continue to impress and exceed your expectations of a first class experience. We look forward to working with you again. -Krista Alshouse, Client Relations Manager

April 02, 2018

Service is always done on time. Jason Cote filled in for my regular service rep, who was taking a few vacation days, and did an outstanding job. He immediately understood what I n More

by Bob 814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Apr 03, 2018 -

Fletcher Jones Imports responded

Hello Bob, Thank you for sharing your experience here with us at Fletcher Jones Imports. It is a great pleasure to hear that your service visit working with Jason was an exceptional one. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

March 31, 2018

Recall maintenance My adviser run me through the process and let me know how long will it take to complete the procedure. I didn't wait that long and satisfied leaving t More

by Jose Deleon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Apr 02, 2018 -

Fletcher Jones Imports responded

Hi Jose, We appreciate you taking some time to share your feedback with us. It is so wonderful to hear that Ryan took such wonderful care of you and your vehicle throughout your service experience. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

March 31, 2018

Excellent customer service I went to get my car serviced, and got excellent service. Josh always very helpfull. I recomend this place. Price is not very cheap but, when you have More

by Dilshod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Apr 02, 2018 -

Fletcher Jones Imports responded

Hi Dilshod, Thank you for your review. We would be delighted to have you frequent our store and we sincerely hope to welcome you back for future experiences with us. Please call me with any questions you may have. My direct line is 702-364-2877. Tashi Scott - Guest Experience Advisor

March 28, 2018

Great!!! Check engine light came on. After multiple attempts they realized they needed the car for the weekend. Cal got me a loaner for the weekend. I came bac More

by jukisi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cal
Mar 29, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback. It is so wonderful to hear that our team provided you with an exceptional service experience. We are so happy to have helped and look forward to your next visit with us here at Fletcher Jones Imports. -Azalea Hann, Client Relations Manager

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