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Fletcher Jones Imports

Las Vegas, NV

4.9
2,092 Reviews

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,092 reviews

May 01, 2018

Good service It was easy and fast sevice. I drop off the car in the morning and they gave me loaner car a few hours later John called me and inform me that my car More

by jjj96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
May 03, 2018 -

Fletcher Jones Imports responded

Hello, We appreciate you leaving us some feedback. It is so wonderful to see that your recent service experience working with John was an incredible one. We look forward to your next visit with us. -Azalea Hann, Client Relations Manager

May 01, 2018

Great Service Advisor I thought the follow up service with Josh Sutton went well. He made sure that my car was done right this time. I really think Josh, Jason and Dave F More

by Del66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sutton, Dave Fast, Jason Cote
May 02, 2018 -

Fletcher Jones Imports responded

Hi, Thank you for taking the time to provide us with a review about our fabulous service support! We a grateful to have Josh, Jason, and Dave on the team. If you have any questions, please call me directly at 702-364-2878. Thank you! Kind Regards, Tashi Scott - Guest Experience Advisor

May 01, 2018

The Best! John excellent customer service skills, if he says he will call you with an update he follows through and I really appreciate that. He goes above and More

by mblover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
May 02, 2018 -

Fletcher Jones Imports responded

Hi , We appreciate you for taking the time to provide us with a review about your experience with Josh! Our goals is to strive to provide 5 STAR experiences to all of our guests. Please call me directly at 702-364-2878 with any questions or recommendations. Kind Regards, Tashi Scott - Guest Experience Advisor

May 01, 2018

40000 mike servise Jay, John and Maxine were all very helpful and accommodating to me and all service done in a timely manner. The service and dealership is the best in More

by SJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kaplan , Maxine Linihan, Jay Fields, John Sarantidis
May 03, 2018 -

Fletcher Jones Imports responded

Hello SJ, Thank you for leaving us some feedback. Our priority is to ensure our guests receive the first class experience we know they deserve. It is great to hear that our team provided you with exactly that. We look forward to your next visit. -Azalea Hann, Client Relations Manager

April 30, 2018

Shai and Sandy at Fletcher Jone Las Vegas Shai Winograd and Sandy Wolff were the best! Both were very helpful and honest. I would recommend them to others who are looking for a Mercedes in L More

by Chadachad21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Wolff, Shai Winograd
Apr 30, 2018 -

Fletcher Jones Imports responded

Hi, We appreciate you taking the time to provide us with a review. Also, highlighting Shai and Sandy for their dedication to excellence. I would be grateful for an opportunity to discuss any recommendations you may have to enhance your experience with us. We strive to provide 5 star experiences to all of our guests. I can be reached directly at 702-364-2877. Kind Regards, Tashi Scott - Guest Experience Advisor

April 25, 2018

Only got lace I’d take my car for service Great staff that’s always smiling. Had everything ready for me so I was in/out in under 15 min. I would certainly recommend this dealership to others. More

by Yarnell1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich, Mike Mondesi
Apr 27, 2018 -

Fletcher Jones Imports responded

Hello Yarnell, Thank you for leaving us some feedback. Our team was so happy to hear that your recent service visit with us was an exceptional one. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

April 25, 2018

Truck service, not the car service(don't know them) Have only used the truck service further west on Sahara. I like them just fine . They take care of my Sprinter van coffee, tv, free ride home. More

by no name
Recommend Dealer
Yes
Employees Worked With
Staff at truck service center further west on Sahara, Brendan, Diondre
Apr 27, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback with us. It is so wonderful to see that our service team continues to provide you and your Mercedes-Benz Sprinter with exceptional service and care. We look forward to your next visit. -Azalea Hann, Client Relations Manager

April 24, 2018

Mercedes is the best! Every time I go to Mercedes for a purchase and for service they are always professional and deliver the best customer service. I will continue to come More

by BrittH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Fast
Apr 25, 2018 -

Fletcher Jones Imports responded

Hi Britt, We truly appreciate your feedback and are so pleased to see that our team continues to deliver you an excellent experience through and through. We look forward to many more years together. -Krista Alshouse, Client Relations Manager

April 23, 2018

Major repairs The response to my request was prompt, friendly, accommodating and on target. They came out and picked up the car, called my early the following morni More

by Mthiele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Apr 25, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for leaving us some feedback. It is an absolute pleasure to hear that our team was able to provide you and your vehicle with incredible service and care. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

April 18, 2018

Awesome I purchased my vehicle in 2015 and FJ has been my go to for everything. Great service and wonderful staff. Will defiantly continue my service through More

by TwylaQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Apr 18, 2018 -

Fletcher Jones Imports responded

Hello Twyla, We highly appreciate your feedback and are so happy to hear that our team continues to exceed your expectations of a quality experience. We look forward to working with you for many more years to come. -Krista Alshouse, Client Relations Manager

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