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Fletcher Jones Imports

Las Vegas, NV

4.9
2,092 Reviews

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,092 reviews

May 11, 2018

Service - Service A for my Mercedes E320 My service was exceptional. My service advisor, Cal Granieri, was beyond exceptional. He and the rest of the team at Fletcher Jones are true assets More

by MercedesGal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cal Granieri, Service Advisor
May 14, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback with us. We are so happy to hear that Cal and our team provided you with an unforgettable experience during your very first visit here. We look forward to working with you again in the future. -Azalea Hann, Client Relations Manager

May 10, 2018

Best Mercedes dealer in town My service advisor Cal the best....knowledgeable, professional and listens to what I have to say😁Thank for taking care of my AMG. Pleasure to do busi More

by AMGlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cal
May 11, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for your feedback. It is a great pleasure to see that Cal continues to provide you and your vehicle with exceptional service and care. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

May 10, 2018

Best experience ever thanks to Shai Winograd!!! I really appreciate the no pressure experience with Shai Winograd I actually had a deposit in another dealership and came in with a friend to Fletcher More

by Chao123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shai Winograd
May 11, 2018 -

Fletcher Jones Imports responded

Hello, We appreciate you leaving some feedback and are so happy to hear that your experience working with Shai was an incredible one. Congratulations on your 2 new vehicles and welcome to the Fletcher Jones family. -Krista Alshouse, Client Relations Manager

May 10, 2018

25k Service My GL350 was serviced well and on time. The shuttle service was also great. John called me after 3 hours and reviewd to me what was done to the vehicl More

by Didgl350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
May 11, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback. Our team was happy to hear that your recent service visit was an incredible one. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

May 09, 2018

Great services No hitches. Very smooth. Great communication via phone and text. I always have good experiences when I take my cars here. Everyone is friendly and p More

by Marc B
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Fast
May 10, 2018 -

Fletcher Jones Imports responded

Hello Marc, We appreciate your feedback and are so pleased to hear that your experience working with our service team continues to be exceptional. As always, please feel free to reach out to us if we can assist further. -Azalea Hann, Client Relations Manager

May 09, 2018

Excellent Service Ive got John and Jose helped me yesterday and they are the best people coz theyre always giving me an excellent service. Love coming on this dealershi More

by Timbenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose and Hollywood, John Sarantidis
May 10, 2018 -

Fletcher Jones Imports responded

Hello Tim, Thank you for your feedback. It is amazing to hear that our team continues to deliver an incredible service experience with every visit. We look forward to seeing you next time. -Azalea Hann, Client Relations Manager

May 08, 2018

Quick tire change Professional and quick service. Dave Fast is all the time friendly and helpful. He all the time is providing advices. Good experience with Fletcher Me More

by PeterLV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Fast
May 09, 2018 -

Fletcher Jones Imports responded

Hello Peter, We truly appreciate your feedback and are so pleased to see that Dave continues to deliver an excellent service experience with every visit. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

May 06, 2018

Great fast quick no hassle My agent was amazing. It was handle fast quick . All issues were fixed in the car . They washed my car and has it ready by the time I was there More

by Dana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N a
May 07, 2018 -

Fletcher Jones Imports responded

Hello Dana, Thank you for sharing some feedback about your recent visit here at Fletcher Jones Imports. It is an absolute pleasure to hear that our team delivered an exceptional service experience for you. As always, please feel free to reach out to us if we can assist you any further. -Krista Alshouse, Client Relations Manager

May 05, 2018

Service David Fast has been my service advisor since he's been at FJ and always satisfied and work well done. Always goes over what was done and what may nee More

by norman1948
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Fast
May 07, 2018 -

Fletcher Jones Imports responded

Hello Norman, Thank you for leaving us some feedback. It is a great pleasure to see that Dave continues to be instrumental in helping with your service visits here at Fletcher Jones Imports. We look forward to your next visit with us. -Azalea Hann, Client Relations Manager

May 05, 2018

Very satisfied. Excellent attentive service. A+ for Dennis service advisor. Can’t think of any other words to describe the experience with the dealerships. The longes More

by Mlguy,2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
May 07, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for taking the time to share your recent visit with Dennis. We would like the opportunity to hear more about your experience. Please feel free to call me on my direct line at 702-364-2877. Tashi Scott - Guest Experience Advisor

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