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Fletcher Jones Imports

Las Vegas, NV

4.9
2,092 Reviews

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,092 reviews

June 05, 2018

Superior Service The service was done right and in a reasonable time to include a car wash. The service adviser provided a detailed list of repairs needed along with p More

by Jones112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Jun 06, 2018 -

Fletcher Jones Imports responded

Hello Jones, Thank you for sharing some feedback. It is so wonderful to see that John provided both you and your vehicle with an excellent service experience. We look forward to seeing you again in the future. -Azalea Hann, Client Relations Manager

June 05, 2018

Excellent The staff and service who I dealt with were nothing but first rate! I would definitely recommend this dealership to all my friends and family! More

by fixcara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cote, Cookie Ackley
Jun 06, 2018 -

Fletcher Jones Imports responded

Hello, We really appreciate your valuable feedback and are so happy to hear that your experience working with our team continues to be a first class experience. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

June 05, 2018

E350 Recall Service We're appreciative of our Fletcher Jones dealership who called to remind us of Benz recall about engine control that we're not aware of as we didn't More

by Swanny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Jun 06, 2018 -

Fletcher Jones Imports responded

Hi Swanny, We are so happy to hear that Dennis took such wonderful care of both you and your vehicle during your recent service visit. As always, please feel free to reach out to us if we can ever assist further. -Azalea Hann, Client Relations Manager

June 05, 2018

5 Star Service I own my second Mercedes and what makes owing one more enjoyable is the level of service I receive when I have to visit the dealership. More

by JCinLV
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Jun 06, 2018 -

Fletcher Jones Imports responded

Hello JC, Thank you for your feedback. Our team was so happy to hear that your experience working with the staff here at Fletcher Jones Imports continues to exceed your expectations. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

June 05, 2018

The best I have owned 3 mercedes & have always enjoyed the service department because of their professionalism & attention to detail - no hassle - friendly sta More

by Godfather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny Drogin, Ivan Hoff, Ryan Cross
Jun 06, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback with us. It is so wonderful to see that our team continues to deliver an excellent experience for you with every visit. We look forward to many more years together. -Azalea Hann, Client Relations Manager

June 05, 2018

service John and his team did an excellent job The car was serviced and washed as promised. The pick up and return employees were courteous and friendly More

by DD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Jun 06, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some valuable feedback. It is so wonderful to hear that John and our team provided you with an incredible service experience. We look forward to seeing you again next time. -Azalea Hann, Client Relations Manager

June 05, 2018

Excellent service in both sales and service This is our 3rd Mercedes we have bought, never a disappointment. The service department is also excellent ! The shopping is equally as excellent, the More

by thmpsn5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Wolff, Dennis Eich
Jun 06, 2018 -

Fletcher Jones Imports responded

Hello, We truly appreciate you leaving us some valuable feedback and are so happy to hear that our team continues to exceed your expectations of a quality experience in both sales and service. Congratulations on your new Mercedes-Benz! -Azalea Hann, Client Relations Manager

June 05, 2018

Ryan inn service is great From the moment you arrive you are greeted by a very friendly and helpful staff wonderful automobile car comes back clean and ready to roll More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Wolff, Ryan Cross
Jun 06, 2018 -

Fletcher Jones Imports responded

Hi Cindy, Thank you for sharing some feedback. We are so happy to hear that your experience working with the team has been extraordinary. As always, please feel free to reach out to us if we can ever assist you further. -Azalea Hann, Client Relations Manager

June 05, 2018

Friendly, on time and courteous Very friendly staff Organized and on time Good communication from John John has been very helpful and maintain a good communication during the time More

by Arrahimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maxine Linihan, John Sarantidis, Joseph Martinez
Jun 06, 2018 -

Fletcher Jones Imports responded

Hi Arrahimi, I was thrilled to see that John was able to assist and get your vehicle addressed to your complete satisfaction.Our main priority is to ensure excellent service, I would like to hear about your experience and earn a 5 star rating. If you can please call me on my direct line at 702-364-2877. Best, Tashi Scott - Guest Experience Advisor

June 05, 2018

Service review Ryan cross is very knowledgeable and a good service advisor. He is always helpful and friendly. I am happy that he is my service advisor. So More

by Pamela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Jun 06, 2018 -

Fletcher Jones Imports responded

Hi Coco, We appreciate you for taking the time to provide us with a review about Ryan! We are always striving to provide 5 STAR experiences. Please call me directly at 702-364-2878 and lets discuss how we can achieve that. Thank you truly! Best, Tashi Scott - Guest Experience Advisor

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