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Fletcher Jones Imports

Las Vegas, NV

4.9
2,092 Reviews

7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,092 reviews

June 12, 2018

Calogero Granieri Rocks You’re my recent visit my service advisor provided excellent service. He was attentive to my needs and provided excellent recommendations with regard More

by Lobo22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calogero Granieri
Jun 13, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback. We are very pleased to hear that Cal provided you with an incredible service experience during your recent visit. As always, please feel free to reach out to us if we can ever assist you further. -Azalea Hann, Client Relations Manager

June 11, 2018

Replace Tire I blew out my front right tire and John was able to not only get me in right away, but they had my tire and changed it out that day! Very professiona More

by GabiGirlVegas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Jun 12, 2018 -

Fletcher Jones Imports responded

Hi Gabrielle, We appreciate you taking the time to provide us with a review. Also, highlighting our dearest John's hard work and excellence. I would be grateful for an opportunity to discuss any recommendations you may have to enhance your experience with us. I can be reached on my direct line at 702-364-2877. Tashi Scott - Guest Experience Advisor

June 11, 2018

Great Service at all the time When I get punctured, I call MB road assistant, they are fast and professional. Also when delivered to dealers, they fix the problem just a half day. More

by Andyz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mondesi, Jason Cote
Jun 11, 2018 -

Fletcher Jones Imports responded

Hello Andyz, Thank you for sharing some feedback with us. It is always wonderful to see that our team was able to help get your Mercedes-Benz back in great condition and back on the road. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

June 11, 2018

Thank you Ryan Cross Fast friendly service Love your lounge I feel cofident in your work. I will definitely come back again. Ryan Cross was very helpful and took the More

by pattaya53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Jun 12, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback. It is so wonderful to see that Ryan provided you with an excellent service experience. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

June 08, 2018

Love John!!! John is by far the most professional and knowledgeable person I have worked with at the Mercedes dealership. I would highly recommend him to any of More

by Dukeofearl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Jun 11, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for leaving us some feedback. It is so great to see that John provided you with an exceptional service experience. As always, please feel free to reach out to us if we can assist you further. -Azalea Hann, Client Relations Manager

June 07, 2018

A service Ryan did an excellent job handling our service drop off and letting us know when it was ready. Good job Ryan. See you next time. More

by LV2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Jun 08, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for leaving us some feedback. It is so wonderful to see that your experience working with Ryan was an excellent service visit. We look forward to seeing you again as well. -Azalea Hann, Client Relations Manager

June 06, 2018

B check Dave Fast has been my service advisor for at least 2 of my Mercedes in the last 15 years. He knows me, my car and the abilities of the dealership and More

by L10driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Fast
Jun 07, 2018 -

Fletcher Jones Imports responded

Hello, We appreciate your feedback and are so pleased to see that Dave continues to deliver an exceptional experience with every visit. We look forward to many more years working together. -Azalea Hann, Client Relations Manager

June 06, 2018

Service is always great Josh Sutton was great as always and went above and beyond to help me out when I had to replace a tire. Really appreciate him going out of the way to m More

by TMG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
Jun 06, 2018 -

Fletcher Jones Imports responded

Hello, We'd like to thank you for sharing some feedback about your experience working with Josh and our service team. It is so wonderful to see that you and your vehicle were taken excellent care of and we look forward to your next visit here at Fletcher Jones Imports. -Azalea Hann, Client Relations Manager

June 06, 2018

No. 1 Service! I have always had good service, whether buying here or having my cars serviced. This is my preferred Mercedes dealer in the Las Vegas area. More

by Laotour99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Jun 07, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for your feedback. It is such a pleasure to see that our team continues to provide you with an excellent service and purchasing experience here at Fletcher Jones Imports. We are proud to be your preferred Mercedes-Benz dealer! -Krista Alshouse, Client Relations Manager

June 06, 2018

Truly Outstanding Dennis, my service advisor, and Mark, my driver, were exceptional in delivering an outstanding customer experience. I thank and Fletcher Jones for the More

by Canefaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark your van driver., Josh Sutton, Dennis Eich
Jun 07, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback with us. Our team was very happy to hear that your experience here at Fletcher Jones Imports was an exceptional one. We look forward to your next visit. -Krista Alshouse, Client Relations Manager

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