Fletcher Jones Audi - Service Center

Convenient location here in Chicago, they gave me a loaner and the repairs were done in leas than 24 hours. Friendly staff checked in online which was new loaner and the repairs were done in leas than 24 hours. Friendly staff checked in online which was new More

Andrew was extremely helpful and efficient. He taught me how to use some of the functions in the new model when I got the loaner, communicated estimates pick up time when service is completed and when we go how to use some of the functions in the new model when I got the loaner, communicated estimates pick up time when service is completed and when we got our own car back, he also checked some minor scratches I have around my car and cleaned some of those paint transfers for us. We definitely will continue to service our car here. More

Service was exceptional. Andrew was very informative and responsive. Took time to explain service being done and explain the process of audicare maintenance schedule. Thank you responsive. Took time to explain service being done and explain the process of audicare maintenance schedule. Thank you More

I worked with Tony yesterday and his communication and professionalism were SUPERB! I used to dread taking my car in for service before buying my Audi Q7 from Fletcher Jones--now it is a pleasant and enj professionalism were SUPERB! I used to dread taking my car in for service before buying my Audi Q7 from Fletcher Jones--now it is a pleasant and enjoyable part of my day. Who knew? More

I drove in, there was someone waiting for me. Received my loaner car quickly. There work was performed in a timely fashion. I took advantage of the $195 deal on Detailing and I had to have a tire replac my loaner car quickly. There work was performed in a timely fashion. I took advantage of the $195 deal on Detailing and I had to have a tire replaced. I picked my car up the third day and I don’t have any complaints. More

Easy in, easy out. Great communication. Service writer and mechanic were very informative and actually saved me from doing unnecessary work at this visit. I will defiantly be back in the future. My only g and mechanic were very informative and actually saved me from doing unnecessary work at this visit. I will defiantly be back in the future. My only gripe is that I could have scheduled my work earlier but due to a lack of loaners, I was forced to wait an extra week. More

My car was due for a regular maintenance & I also had a problem with the rear License Plate holder & frame, but as usual, Fletcher Jones did a terrific job dealing with everything in less than a day. To problem with the rear License Plate holder & frame, but as usual, Fletcher Jones did a terrific job dealing with everything in less than a day. Tony Prusak, the Asst. Service Manager kept me posted on progress and also arranged Uber Service to get me back to work in the morning & from the office to the dealership when the job was done. I've found this to be More

Amazing service as always! Big shoutout to Erick Lopez and the team. Silvercar has been getting service done by Fletcher Jones for years. Always a great experience. and the team. Silvercar has been getting service done by Fletcher Jones for years. Always a great experience. More

Andrew is great! Despite purchasing at Audi of Westmont, the service Andrew provides has me getting all of my service done at Fletcher Jones. He is thorough, responsive and provides exceptional service. the service Andrew provides has me getting all of my service done at Fletcher Jones. He is thorough, responsive and provides exceptional service. More

Everyone i have dealt with here is very friendly and helpful, but it’s a shame the pricing is so high! Car wash is great helpful, but it’s a shame the pricing is so high! Car wash is great More