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Fletcher Jones Audi

Chicago, IL

4.3
914 Reviews

1523 W. North Avenue

Chicago, IL

60642

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Showing 914 reviews

May 07, 2013

I often do not take the time to write reviews online, however, I have been using them more and more and have found them very helpful. When I came across a few of the reviews of Fletcher Jones, I was a b More

by ToddMarcukaitis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Deethardt
April 04, 2013

I visited Fletcher Jones to lease a new AudiQ5. I said I was interested in test driving, and, after testing my auto-knowledge Paul informed me that it would be $800 to lease. When I informed him I could lea More

by Crescenc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Bright
March 12, 2013

Overall a really great experience at Fletcher Jones Audi. Came in on a Saturday to test drive a pre-owned (non-Audi) car. I had called ahead and they had the car waiting when I got there. Car was in mint con More

by MD30S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alisa Dowell
February 27, 2013

Matthew Bogdan is the epitome of a classy, informed salesman. He made the experience at Fletcher Jones Audi spectacular! Matthew is extremely knowledgeable, and kept me very well informed of the status More

by FredN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Bogdan
January 23, 2013

I visited Fletcher Jones on a number of occasions with my old car. I felt that they consistently pushed for expensive repairs that were of dubious necessity and very highly priced. As a result, I recently More

by audicrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Rajchel / Service Director
December 18, 2012

Awesome experience. Tim was very professional and made my wait a painless experience. I was able to get an appointment without a problem. I would recommend this dealer! More

by seeknsun
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Mettille, Tim Mettille
February 13, 2012

Tony was one of the best I've ever worked with- professional, informative, credible, you name it. I'm extremely happy with my decision and wouldn't have wanted to work with anyone else. Alisa roc More

by JillianTonyAudi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Basich and Alisa, Tony Basich, Alisa Dowell
November 10, 2011

I worked with the Internet Sales team at FJ and they were outstanding in every regard. Our communications via email were extraordinarily clear and responsive. The car in question was clean, well prepared, be More

by tstat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandi Kern, her partner Charles and the Pre-owned specialist, Joe, Mandi Kern, Joe Benne
April 02, 2011

I purchased a used vehicle from this dealer. 33 days later the brakes went out. I contacted the dealer for assistance with the cost of the repairs and no one will return my calls. DO NOT purchase a ve More

by mlpunderwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
3
February 24, 2011

The dealership itself is beautiful and extremely clean. Mr. Panes and ms Walpert saw that I was well taken care of. My car is to be delivered right on time. I was thrilled with the attentiveness. They too More

by Rwalpert
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Pannos. Heather Walpert, Heather Walpert
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