Fletcher Jones Audi

I brought my Audi TT to get serviced, and William Gonzalez couldn't have been more accommodating. He greeted me with a smile and assured me that the dealership would take excellent care of my car. I Gonzalez couldn't have been more accommodating. He greeted me with a smile and assured me that the dealership would take excellent care of my car. I immediately felt I left my car in very capable hands. More

The dealer provided great service. The employees were very polite and helpful. The main concern here were their customers. I will be back and will refer a friend very polite and helpful. The main concern here were their customers. I will be back and will refer a friend More

Attempted to schedule on a specific date with the dealer where I bought the car but was unable to get an appointment. Fletcher Jones was able to get me in when I wanted and finished the service by the time where I bought the car but was unable to get an appointment. Fletcher Jones was able to get me in when I wanted and finished the service by the time promised. The car was nice and clean too. The service department was very good about communication. More

Tim is super-punctual, friendly, helpful and makes sure that everything is right before you leave the dealership. He has helped me out multiple times and left me a happy customer every time. that everything is right before you leave the dealership. He has helped me out multiple times and left me a happy customer every time. More

William was great. He was very informed in regards to my car and he kept me informed as to progress throughout the day. I would recommend FJ to anyone looking for quality service and knowledgable reps. car and he kept me informed as to progress throughout the day. I would recommend FJ to anyone looking for quality service and knowledgable reps. More

Tony Prusak is the best. He is always very friendly, helpful and professional. I really like FJ Service department. I would definitely buy another Audi from FJ. helpful and professional. I really like FJ Service department. I would definitely buy another Audi from FJ. More

Danny was great with working together to find the perfect car for me. He was attentive and always kept me informed on what was happening and what the next step would be. The result was a very happy custome car for me. He was attentive and always kept me informed on what was happening and what the next step would be. The result was a very happy customer, me. Mark More

Tim has been my service advisor for almost a year, since I moved to Chicago. He is timely and meticulous in his work, and he always does what he says he's going to do. He's also always receptive to questi I moved to Chicago. He is timely and meticulous in his work, and he always does what he says he's going to do. He's also always receptive to questions about my service, even though I know he's working with several customers who are also asking for his time. In addition, the team at Fletcher Jones is unwaveringly courteous and professional. I am always impressed, and am always assured that I made the right choice when I purchased Audis for me and my family. Thanks for the outstanding service. More

The experience was excellent. From the car porter on. I purchased my car from an out of state dealer and expected that would be an issue with service level but was wrong. My service agent, Lance Goff, even purchased my car from an out of state dealer and expected that would be an issue with service level but was wrong. My service agent, Lance Goff, even researched and discovered my car was covered by a policy purchased by the previous over, very pleasant surprise as I expected to pay for the service. Lance's attention to detail and follow up exceed my expectation. More