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Fletcher Jones Audi
Chicago, IL
918 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 918 reviews
April 07, 2014
Bill Wierenga, this guy is my man , he hooked my up with great car , first i was skeptic about their way of working , but actually when i went in i realized how busy they are and they really do their job gr great car , first i was skeptic about their way of working , but actually when i went in i realized how busy they are and they really do their job great ... i traveled all the way from Michigan to Chicago and yes i got my deal done my car was ready cleaned all fixed up just needed to sign the papers and make sure there is a done deal. If it wasn't Bill i might have bought something that is not even close to what bill hooked me up with loving my Audi A4 really happy , Thanks Bill for helping me out and taking of us while we were there . Faizan Khan More
by FaizanKhan
Employees Worked With
Bill Wierenga
April 03, 2014
Thumbs up! Lance Groff was my point of contact. Informative, helpful, all round good chap! An asset to Fletcher Jones. Completed all the work required on my car Lance Groff was my point of contact. Informative, helpful, all round good chap! An asset to Fletcher Jones. Completed all the work required on my car and offered helpful advice. More
by 12chelseA
Employees Worked With
Lance Groff
March 28, 2014
When I asked friends and family who they would recommend for a new car purchase, Fletcher Jones Audi was a the top recommendation. I worked primarily with Joe G who was excellent, but everyone over there w for a new car purchase, Fletcher Jones Audi was a the top recommendation. I worked primarily with Joe G who was excellent, but everyone over there was nice and great to work with. Kudos to the Tim and his entire team for going above and beyond to take care of me while I was waiting for my car to arrive for a couple of weeks. More
by bencirrus
Employees Worked With
Joseph Ghandour
March 20, 2014
I brought my Audi TT to get serviced, and William Gonzalez couldn't have been more accommodating. He greeted me with a smile and assured me that the dealership would take excellent care of my car. I Gonzalez couldn't have been more accommodating. He greeted me with a smile and assured me that the dealership would take excellent care of my car. I immediately felt I left my car in very capable hands. More
by nancyouvrard
Employees Worked With
William Gonzalez
March 20, 2014
This has to one of the best Audi dealers in the Country. This is the first time I brought my new car in for service (after buying it here) and the service was as great as when I had my other car serviced he This is the first time I brought my new car in for service (after buying it here) and the service was as great as when I had my other car serviced here for 4 years. The employees are always attentive and very knowlegible about my vehicle. The place as an up to the minute feel so you believe you are getting state of the art service. I can't see currently how buying a car or getting a car serviced can be any better. More
by wlpierce7
Employees Worked With
Lance Groff
March 19, 2014
The dealer provided great service. The employees were very polite and helpful. The main concern here were their customers. I will be back and will refer a friend very polite and helpful. The main concern here were their customers. I will be back and will refer a friend More
by ayanabush416
Employees Worked With
James
March 18, 2014
Attempted to schedule on a specific date with the dealer where I bought the car but was unable to get an appointment. Fletcher Jones was able to get me in when I wanted and finished the service by the time where I bought the car but was unable to get an appointment. Fletcher Jones was able to get me in when I wanted and finished the service by the time promised. The car was nice and clean too. The service department was very good about communication. More
by audigirlchitown
Employees Worked With
William Gonzalez
March 18, 2014
Tim is super-punctual, friendly, helpful and makes sure that everything is right before you leave the dealership. He has helped me out multiple times and left me a happy customer every time. that everything is right before you leave the dealership. He has helped me out multiple times and left me a happy customer every time. More
by nickdotvr
Employees Worked With
March 17, 2014
William was great. He was very informed in regards to my car and he kept me informed as to progress throughout the day. I would recommend FJ to anyone looking for quality service and knowledgable reps. car and he kept me informed as to progress throughout the day. I would recommend FJ to anyone looking for quality service and knowledgable reps. More
by Jlole
Employees Worked With
William Gonzalez
March 16, 2014
Tony Prusak is the best. He is always very friendly, helpful and professional. I really like FJ Service department. I would definitely buy another Audi from FJ. helpful and professional. I really like FJ Service department. I would definitely buy another Audi from FJ. More
by andypates
Employees Worked With
Tony Prusak
