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Fletcher Jones Audi

Chicago, IL

4.3
914 Reviews

1523 W. North Avenue

Chicago, IL

60642

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Showing 914 reviews

April 30, 2014

Rim repair Damaged rim. New car had tire warranty Tim stated it would be as good as new by vendor it was repaired, painted, and rim looks good as new. More

by Tomcou2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Jun 10, 2014 -

Fletcher Jones Audi responded

Thank you for your review of our rim repair and Tim in our Service Center. Enjoy your Audi. Niko GM

April 30, 2014

Great Experience and Professional Staff The service department displayed exceptional service and professionalism. I have been 100% satisfied with the customer support I have received from t More

by nbradley78
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Jun 10, 2014 -

Fletcher Jones Audi responded

We appreciate your review of our service center. Every customer is important to us and we try our very best to facilitate an atmosphere where this is evident. Thank you. Niko GM

April 29, 2014

Excellent Staff From the receptionist to the sales manager, all were very courteous, professional and considerate of my time. No gimmicks, no nonsense. While I did More

by CynJon220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Wierenga and Charles Ellenson
Jun 10, 2014 -

Fletcher Jones Audi responded

Thank you for sharing your experience with us. I am pleased to hear you had a pleasant time while interacting with our staff. Niko GM

April 28, 2014

Great service I went to Fletcher Jones Audi for oil change. Everything was very prompt, and every emplowees were very kind to customers. It was very comfortable to More

by yjlee92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Groff
Jun 09, 2014 -

Fletcher Jones Audi responded

Thank you for sharing your experience with us here. All of our customer's feedback is important to us. Niko GM

April 28, 2014

Best Buying Car experience ever from Fletcher Jones I I bought a used Audi A6 this past weekend from Fletcher Jones Audi in Chicago ways from my residence in the North suburbs and I couldn't have asked More

by Hicham_T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Wierenga
Jun 10, 2014 -

Fletcher Jones Audi responded

Thank you for sharing your experience with us here. We are pleased that you are happy with your car purchase. It was a pleasure to work with you. Niko GM

April 27, 2014

Fix that flat Had a flat in Chicago (gee, what a surprise with all the potholes). Audi Roadside got us up and going in about 90 minutes. AAA was quoting 2 1/2 hou More

by rjeffrey1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
Jun 09, 2014 -

Fletcher Jones Audi responded

Thank you for reviewing the experience you had with our Audi Roadside. They are a hard working and fast-paced group of individuals. Niko GM

April 26, 2014

Majore improvement FJ has come a long way over the last few years. Their customer service has improved immemsely. Loaners are excellent. My service associate James i More

by fsc235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James.
Jun 09, 2014 -

Fletcher Jones Audi responded

We appreciate to hear you have been a loyal customer through the years. We are driven by our customers and the services we provide and we are happy to hear we are moving in the right direction. Niko GM

April 25, 2014

Great New Purchase Experience with Fletcher Jones Audi. Just completed a great purchasing experience with Fletcher Jones, and wanted to especially thank my salesman Michael Ludwick along with others on the More

by pricemaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ludwick,John Lim, Brian Owen
Jun 09, 2014 -

Fletcher Jones Audi responded

Thank you so very much for sharing your experience with us here. I am pleased to hear you were cared for by several people and each person was a helping hand in this process. We found your unicorn! Enjoy your new Q5. Niko GM

April 25, 2014

Tony Prusak I have never had the pleasure of working with Tony Pusak, Assistant Service Manager at Fletcher Jones Audi, until recently. From the moment he approac More

by smshelto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Basich
Jun 09, 2014 -

Fletcher Jones Audi responded

We value all of our customer's feedback and are pleased to hear you had such a great experience in our Service Center. Tony P. strives to exceed his own expectations and we will definitely pass on this review to him. Thank you. Niko GM

April 24, 2014

Always great service Lance was my sevice advisor in the suburbs when I had a different brand of car and was pleased to run into him at the Audi dealership. He goes out of More

by Rubes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Groff
Jun 09, 2014 -

Fletcher Jones Audi responded

Happy to hear you are still able to work with Lance G. in our service center. I will pass on your kinds words on to him. Niko GM

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