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Fletcher Jones Audi
Chicago, IL
918 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 918 reviews
May 21, 2014
Service My service representative was helpful and had excellent customer service skills. All my service issues were addressed promptly and professionally. M My service representative was helpful and had excellent customer service skills. All my service issues were addressed promptly and professionally. My car was ready as promised. More
by joecoronna
Employees Worked With
William Gonzales
May 21, 2014
Warning Lights We were having trouble with the warning lights, the stability control and tire pressure in particular. The service team quickly located the problem an We were having trouble with the warning lights, the stability control and tire pressure in particular. The service team quickly located the problem and Jon Ralis called to tell me what it was, and also advised me that we needed alignment since the wear on the tires was uneven. They had the car ready before the time I had requested and sent me an e-mail to inform me. Excellent. More
by nrsmha
Employees Worked With
Jon Ralis
May 20, 2014
Director Very easy process and willing to work with us. Excellent customer service. Would recommend to other and will make future purchase through fletcher Very easy process and willing to work with us. Excellent customer service. Would recommend to other and will make future purchase through fletcher jones Audi More
by Kdwonders
Employees Worked With
Danny
May 18, 2014
Jon Ralis has gone above and beyond with his customer service. He is second to none for Audi Fletcher Jones Servics Department. His communication is world clas has gone above and beyond with his customer service. He is second to none for Audi Fletcher Jones Servics Department. His communication is world class and he always aims to please. I will make sure to seek Jon out for future appointments. More
by Sblocker11
Employees Worked With
Jon Ralis
May 17, 2014
1st timer Will come back in the future! Very detailed and nice. Even my car was washed upon pick up.Gas would of been nice. Don't like the fact I HAVE to write Will come back in the future! Very detailed and nice. Even my car was washed upon pick up.Gas would of been nice. Don't like the fact I HAVE to write 25 words to explain. More
by omcclure
Employees Worked With
William Gonzalez
May 16, 2014
Audi Service I stopped in without an appointment, Tony Prusak checked me in. called with repair estimate and work was completed same day. All good and the car was I stopped in without an appointment, Tony Prusak checked me in. called with repair estimate and work was completed same day. All good and the car was clean inside and out with friendly people along the way. More
by mburg
Employees Worked With
Tony Prusak
May 14, 2014
Great service as always Fletcher Jones Audi did another great job in service/repair on my Audi RS7. Tony Prusak took good care of me and my car and an Audi loner was ready f Fletcher Jones Audi did another great job in service/repair on my Audi RS7. Tony Prusak took good care of me and my car and an Audi loner was ready for me after I checked in. More
by EricWolff5
Employees Worked With
Tony Prusak
May 10, 2014
Like always great service Whenever I bring my car in for serivce the customer service is exceptional! The staff is freindly and accommodating. I never have had a bad expierien Whenever I bring my car in for serivce the customer service is exceptional! The staff is freindly and accommodating. I never have had a bad expierience! More
by meech1103
Employees Worked With
May 09, 2014
Beautiful Car!!!! We purchased a very slightly used 2014 Audi A8L. This vehicle was basically brand new and is absolutely beautiful! If you are looking for luxury, th We purchased a very slightly used 2014 Audi A8L. This vehicle was basically brand new and is absolutely beautiful! If you are looking for luxury, this is the vehicle. Our salesman, Joe, and our finance representative, John, were both amazing. It was a true pleasure working with them. They definitely made the car buying process an enjoyable one! Thank you!!!!! More
by tpahios
Employees Worked With
Joe Ghandour & John Lim
May 09, 2014
Excellent Service Tony Prusak and his team go above and beyond to provide me with excellent service every time I come to have my car serviced. This is not even the dea Tony Prusak and his team go above and beyond to provide me with excellent service every time I come to have my car serviced. This is not even the dealership I purchased my car at, yet I'm so happy with their service that I couldn't imagine going any where else. They are pleasant to deal with and they take great care of my car. More
by danarenee2002
Employees Worked With
Dana Jackson
