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Fletcher Jones Audi

Chicago, IL

4.3
914 Reviews

1523 W. North Avenue

Chicago, IL

60642

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Showing 914 reviews

May 17, 2014

Jon Ralis has gone above and beyond with his customer service. He is second to none for Audi Fletcher Jones Servics Department. His communication is world clas More

by Sblocker11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Ralis
Jun 10, 2014 -

Fletcher Jones Audi responded

We sincerely thank you for taking the time to review your experience in our Service Center. We will pass your kinds words on to Jon R.. Niko GM

May 16, 2014

Audi Service I stopped in without an appointment, Tony Prusak checked me in. called with repair estimate and work was completed same day. All good and the car was More

by mburg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Prusak
Jun 10, 2014 -

Fletcher Jones Audi responded

We appreciate your review of our Service Center and Tony P.. We try our very best to accommodate each of our clients. Niko GM

May 14, 2014

Great service as always Fletcher Jones Audi did another great job in service/repair on my Audi RS7. Tony Prusak took good care of me and my car and an Audi loner was ready f More

by EricWolff5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Prusak
Jun 10, 2014 -

Fletcher Jones Audi responded

Thank you for reviewing your experience in our Service Center. We are pleased to hear that Tony P. takes such good care of his clients. Niko GM

May 09, 2014

Beautiful Car!!!! We purchased a very slightly used 2014 Audi A8L. This vehicle was basically brand new and is absolutely beautiful! If you are looking for luxury, th More

by tpahios
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ghandour & John Lim
Jun 10, 2014 -

Fletcher Jones Audi responded

We are happy to hear you are satisfied with your recent purchase of a new Audi A8L. We appreciate your recommendation of Joe G. in Sales and John L. in Finance. Niko GM

May 09, 2014

Excellent Service Tony Prusak and his team go above and beyond to provide me with excellent service every time I come to have my car serviced. This is not even the dea More

by danarenee2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Jackson
Jun 10, 2014 -

Fletcher Jones Audi responded

We appreciate your kind review of our Service Center. Tony P. is always striving to provide the best customer service experience. Niko GM

May 09, 2014

Like always great service Whenever I bring my car in for serivce the customer service is exceptional! The staff is freindly and accommodating. I never have had a bad expierien More

by meech1103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Jun 10, 2014 -

Fletcher Jones Audi responded

We are happy to hear you have your Audi serviced here at Fletcher Jones. We greatly appreciate our loyal customers. Niko GM

May 08, 2014

Buying an Audi A6 at Fletcher Jones Tim Eaton and John Lim were helpful, expert and a pleasure to work with. I've bought many cars over the years. This puchasing experience was the most More

by bobshapiro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Eaton, John Lim
Jun 10, 2014 -

Fletcher Jones Audi responded

We appreciate your kind words of Tim E. in Sales and John. L. in Finance. We are pleased to hear you had such a pleasant experience while buying your new A6! Niko GM

May 06, 2014

Audi A4 Repairs I brought my A4 into Fletcher Jones Chicago on Saturday because of problems that had suddenly appeared with the engine. The problems were rapidly diag More

by clipstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Groff
Jun 10, 2014 -

Fletcher Jones Audi responded

We appreciate you recommending our Service Center and Lance G. He strives to deliver great customer service to all of his clients. Niko GM

May 01, 2014

Lance was very friendly and helpful. After initially recommending several repair items, he worked with me to determine which were not critical given that I am not intending to keep this car much longer. More

by joshphanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Groff
Jun 10, 2014 -

Fletcher Jones Audi responded

We are happy to hear Lance gave you great recommendations for important services needed. Niko GM

May 01, 2014

5000 mile service My 5000 mile (first) service was completed on time and without any cost as I would expect. Friendly team, but busy when I dropped the car off so I ha More

by jk8038
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance
Jun 10, 2014 -

Fletcher Jones Audi responded

We appreciate your review of our service center. We try our best to make sure all our customers are taken care of and checked-in in a timely manner. Niko GM

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