Fletcher Jones Audi

FJ audi William is the best service agent I've ever worked with at any dealership. He gets what I need done in a quick and cost effective manner. William is the best service agent I've ever worked with at any dealership. He gets what I need done in a quick and cost effective manner. More

Great experience. Brian Hanson made sure that the car was in perfect condition for delivery to me. Everyone was very friendly and courteous. I would recommend buying a Brian Hanson made sure that the car was in perfect condition for delivery to me. Everyone was very friendly and courteous. I would recommend buying a car - new or used from this sales person and the dealership. More

Exceptional Service Tim and Ammar were very helpful throughout the process. Service was exceptional. Tim especially went the extra mile assisting me with the transfer o Tim and Ammar were very helpful throughout the process. Service was exceptional. Tim especially went the extra mile assisting me with the transfer of Audi connect, snow tire rotations and XM satellite radio services. Both were professional, prompt and friendly. They are to be commended. More

First Time Audi Buyers Having looked online for an Audi Q5 we soon came in contact with Brian Hanson. Brian was very responsive to our initial inquiry and has been very ple Having looked online for an Audi Q5 we soon came in contact with Brian Hanson. Brian was very responsive to our initial inquiry and has been very pleasant to work with. In all our interactions, Brian has been very patient and friendly with walking us through the specifications of the car and all available options in a low pressure environment, and has gone the extra mile to find us the car that met our requirements, including arranging several test drives, searching for available cars, and the process to build a car. We had looked at the Q5 at another Audi dealership in the suburbs. However, we specifically came back to Fletcher Jones Audi because, based on the interactions that we had with Brian Hanson, we knew that we specifically wanted to deal with him to make the purchase of our car an enjoyable process. More

audi q3 I was looking for a small crossover with all wheel drive this q3 was great car for the money had all the bells and whistles .perfect size for downto I was looking for a small crossover with all wheel drive this q3 was great car for the money had all the bells and whistles .perfect size for downtown chicago. More

Mr James Zuganelis Tim Eaton is a very friendly & knowledgeable salesman and he made my first car buying experience go very easy and painless. I highly recommend him & f Tim Eaton is a very friendly & knowledgeable salesman and he made my first car buying experience go very easy and painless. I highly recommend him & fletcher jones audi More

Really nice greeting, kept us informed throughout the day. Greeted politely by name, kept informed throughout day on status of service, everything explained. Just what a high-end experience should be. This i Greeted politely by name, kept informed throughout day on status of service, everything explained. Just what a high-end experience should be. This is how you do customer service. More

Car Buying I had a great experience buying an Audi from Fletcher Jones. Everyone I worked with friendly and honest. I would recommend this dealership to anyone I had a great experience buying an Audi from Fletcher Jones. Everyone I worked with friendly and honest. I would recommend this dealership to anyone interested in a buying a new car. More

Tire repair & scheduled service As usual, Tim is outstanding. Service is always easy, and tim knows me, my car, and how to make the experience as easy as possible. Thanks. As usual, Tim is outstanding. Service is always easy, and tim knows me, my car, and how to make the experience as easy as possible. Thanks. More

look your used cars over closely. I very recently bought a a used jeep grand cherokee from Fletcher. They were nice enough over the phone but I literally payed out max retail price fo I very recently bought a a used jeep grand cherokee from Fletcher. They were nice enough over the phone but I literally payed out max retail price for this vehicle. I took the train down from Milwaukee and they were nice enought o pick me up. It was late in the day and raining so there was high pressure to look the vehicle over and get the deal done. I found a couple dents they agreed to have fixed, no big deal. I sign papers and get the vehicle home by midnight and go to bed. I woke up early to check the vehicle over before work and found out that 4wd low was broken on the jeep. (common problem found out after the fact). I asked my salesman to get it fixed and he proceeded to blow me off all day, and then today tell me there is nothing they can do. So my advice is this, if you are picking up a used vehicle from them pick over it with a fine tooth comb cause after the fact (not even 12 hours) they wont do a xxxx thing for you. More