Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fletcher Jones Audi
Chicago, IL
918 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 918 reviews
May 27, 2015
Enjoyable buying experience. The sales process was efficient, pleasant, and low pressure. It was nice to not feel rushed or feel as though I was having games played with me or my The sales process was efficient, pleasant, and low pressure. It was nice to not feel rushed or feel as though I was having games played with me or my time. More
by CMND
Employees Worked With
Tony Basich
May 27, 2015
Excellent the service was done on time and I was informed of the progress. All the Audi staff were extremely polite. Also the waiting area is great since there the service was done on time and I was informed of the progress. All the Audi staff were extremely polite. Also the waiting area is great since there is a coffee machine More
by alan
Employees Worked With
Gerardo Negrete
May 27, 2015
a pleasure I have been a Fletcher Jones Audi customer for 6 years. This is my third Audi lease with FJ. Their service keeps getting better. This time I had a par I have been a Fletcher Jones Audi customer for 6 years. This is my third Audi lease with FJ. Their service keeps getting better. This time I had a particularly good experience working with Tim Eaton. he was accommodating, responsive, forthright and very knowledgeable about the Audi fleet. Although Ti stood out, the entire Audi sales, finance and service team were a pleasure to work with. More
by scohen3725
Employees Worked With
Tim Eaton
May 26, 2015
Upgrade with Great Service I was in and out a little over an hour after having a brief discussion over the phone. Service was superb even though it was extremely busy. I was in and out a little over an hour after having a brief discussion over the phone. Service was superb even though it was extremely busy. More
by Smilesallday
Employees Worked With
Nana & Brandon
May 15, 2015
Excellent Tim Mettille was very knowledgeable and explained everything in layman's terms. Also my car was delivered prior to promised time. Tim Mettille was very knowledgeable and explained everything in layman's terms. Also my car was delivered prior to promised time. More
by Captainnine
Employees Worked With
May 07, 2015
Superb Customer Experience The service department at Fletcher Jones Audi is second to none that I have experienced. Communication is excellent and they go the extra mile to make The service department at Fletcher Jones Audi is second to none that I have experienced. Communication is excellent and they go the extra mile to make you feel at ease. I was a bit worried since my prior service advisor had recently left them, but Jon Ralis has exceeded my expectations and I have no doubt my car will be in great hands next time I bring it for service. Thank you! - Robinson R. More
by Rodriguez33131
Employees Worked With
Joe Benne
May 04, 2015
Nana was great! Very happy with my purchase. They gave me what I wanted for my trade in . Thought the entire process went very well. I will go back for my next car Very happy with my purchase. They gave me what I wanted for my trade in . Thought the entire process went very well. I will go back for my next car and recommend Fletcher Jones to my friends. More
by michele
Employees Worked With
Nana Opoku
May 04, 2015
Great Customer Service The level of service is always high at FJ Audi and VW. Gerardo was very friendly and helpful. FJ always keeps you informed of what is happening with The level of service is always high at FJ Audi and VW. Gerardo was very friendly and helpful. FJ always keeps you informed of what is happening with your vehicle. More
by ddomer
Employees Worked With
Gerardo Negrete
May 02, 2015
Good Service Lainie was very knowledgeable, informative and attentive. She dealt with us very professionally and was responsive to emails and follow-up questions. Lainie was very knowledgeable, informative and attentive. She dealt with us very professionally and was responsive to emails and follow-up questions. We had a great experience purchasing our Audi at Fletcher Jones. More
by Udeshjha
Employees Worked With
Joe Benne
