Audi Chicago

The best people. Really appreciate the whole team's kindness throughout the entire process. Every person I met, from the moment I walked in, was nice, calm, not pushy Really appreciate the whole team's kindness throughout the entire process. Every person I met, from the moment I walked in, was nice, calm, not pushy, and informative. They helped me make the right purchase. Excited that they are my new car dealership. More

Chuck was responsive and helpful through the entire process. He made sure everything went smoothly and exceeded my expectations. process. He made sure everything went smoothly and exceeded my expectations. More

Linden is the GOAT. He made it so that I could get out of there as quickly as possible with the purchase of my new car. Despite a hiccup with the finance manager, they s He made it so that I could get out of there as quickly as possible with the purchase of my new car. Despite a hiccup with the finance manager, they stepped up and did what they needed to to get the deal done. More

Best car buying experience that I’ve ever gone though. From test drive to driving off the lot, it was perfect. From test drive to driving off the lot, it was perfect. More

Great customer service. They were very knowledgeable about the cars and options. Highly recommended going to Audi Chicago. They were very knowledgeable about the cars and options. Highly recommended going to Audi Chicago. More

My 2nd vehicle purchased from Audi Chicago - Both have been excellent experiences. Could not be happier. been excellent experiences. Could not be happier. More

A check engine light appeared on the dash of my 2016 Audi Q3 so I brought it into the Chicago Audi Service Center. I thought, who better to resolve this issue than the Audi Service Center? Boy, was I wrong. Q3 so I brought it into the Chicago Audi Service Center. I thought, who better to resolve this issue than the Audi Service Center? Boy, was I wrong. I was informed that a multi-point inspection would identify all the issues and resolve them. Once the inspection was complete, the agent pointed out a variety of issues they recommended, and, foolishly, I agreed to have the work done. The repair staff allegedly worked on a variety of issues, including coolant, which they found mixed with gas. They then allegedly fixed all the issues and, after spending more than $10,000 to resolve them all, I took my car home. However, the following day, another light on the dash illuminated indicating the coolant level was low. I subsequently returned to the service center and was told there was likely a bubble in a coolant line. I ended up returning three subsequent times only to be told there was another issue—not caused by them of course—and it would cost more for repairs. After four trips, spending more than $11,000 and experiencing maximum runaround and frustration, the car was finally repaired. The misinformation and incompetence of the service staff is not only an embarrassment to Audi; it is preventing me from ever considering buying another Audi. More