Fletcher Chrysler Dodge Jeep RAM

I found a RAM truck online at this dealership, at a very good price. I sent them an inquiry, and they responded saying the truck was on the lot and available. The online ad stated the vehicle had only 63 mi good price. I sent them an inquiry, and they responded saying the truck was on the lot and available. The online ad stated the vehicle had only 63 miles. I scheduled an appointment the next morning to view the vehicle and speak to a sales person. I received several confirmation texts before, and even during, the drive to the dealership. When I got there the vehicle was not on the lot. The dealership owner had the vehicle as a demo, and was in KY. "No problem" they have another similar vehicle on the lot. Pretty obvious bait and switch tactic from my perspective. The sales manager, James Romine, obviously has little, to no, ethics. After writing an offer sheet he attempted to hike the price by $4,000. All the information is on their website as I type this. The truck still shows having 63 miles and no mention of a demo. The website also shows the vehicle "final price" of $71,695 but its actually $67,695. Go to Edmunds and it lists the vehicle as a "final price" of $67,995. To say the least my conversation with Mr. Romine did not go well. Avoid this place like the plague unless you want to be the victim of unethical practices, and extremely lousy customer service. More

Isaac was the best salesman that we have ever dealt with. He was able to get us the exact Durango that we wanted within 24 hours from a different state. He was able to get us the exact Durango that we wanted within 24 hours from a different state. More

My husband and I have bought multiple vehicles over the years from Fletchers. We could not be happier with our vehicles and the service provided. Our sales person named Megan does a great job helping us fi years from Fletchers. We could not be happier with our vehicles and the service provided. Our sales person named Megan does a great job helping us find the right vehicle for us. The finance department did a great job going over the paperwork, step-by-step and making sure we understand everything before signing. Last week we purchased a jeep wrangler. New or used this is the only place my family will buy from treated like family each visit. More

I had a great experience with Fletcher. I worked with Dick Giles. He was communicative and very responsive. He was knowledgeable about the process and I felt that I was being treated fair t I worked with Dick Giles. He was communicative and very responsive. He was knowledgeable about the process and I felt that I was being treated fair the entire time. From online inquiry to test drive to drive home, I would 10/10 recommend working with Fletcher! More

Went to the service department first, with a warranty issue, [ I hadn’t purchased my auto there.] I was treated so well, came back later to purchase a new car, this also went without a hitch. Very satisf issue, [ I hadn’t purchased my auto there.] I was treated so well, came back later to purchase a new car, this also went without a hitch. Very satisfied! In rating that follows I can’t remember all the folks involved, but to a man all were more than accommodating. More

Everything about my buying experience was smooth. Everyone at the dealership was knowledgeable and efficient. My salesman Aaron Habig was awesome. Everyone at the dealership was knowledgeable and efficient. My salesman Aaron Habig was awesome. More

Great buying experience! Brad Kale and team got my payments to where i needed to be and explained what it took to get there. The Jeep was in perfect condition when I came to Brad Kale and team got my payments to where i needed to be and explained what it took to get there. The Jeep was in perfect condition when I came to pick it up- kudos to the garage! I received a good walk thru on the vehicle and Brad was available for any future questions. I also received a follow up call from the dealership and Brad. The guys at Fletcher are all helpful and friendly. I do recommend them! More

We have bought 2 cars from here in the last 2 months both from Brad Kale. He has been really nice and very easy to work with. Jason has also been wonderful to work with. from Brad Kale. He has been really nice and very easy to work with. Jason has also been wonderful to work with. More

Isaac was fantastic I was looking for a specific model and price point and they were able to hit it! and price point and they were able to hit it! More

Very clean and modern facility. I was greeted with in minutes of my arrival by a pleasant and informative sales associate. Megan McCarty did an outstanding job facilitating the trad I was greeted with in minutes of my arrival by a pleasant and informative sales associate. Megan McCarty did an outstanding job facilitating the trade in and new truck purchase. More