714 Reviews of Flemington BMW - Service Center
Quality Service Service provided by Ed Kiley and the sales team are excellent. Mike Riccardi Jr. in the Service Department is fantastic, my wife speaks very highly of Service provided by Ed Kiley and the sales team are excellent. Mike Riccardi Jr. in the Service Department is fantastic, my wife speaks very highly of his demeanor, patience and focus on details. Mike Riccardi Sr. also provides great service. If you are looking for great service, quality, professionalism and price go to Flemington BMW. More
Recent visit for scheduled service. The service team is always friendly and very polite. The service visit included an oil and filter change as well as an evaluation of the brakes (no The service team is always friendly and very polite. The service visit included an oil and filter change as well as an evaluation of the brakes (noise and brake pedal pulsation. Mike and his service staff defined the problem, and determined what needed to be done. I continue to have great confidence in the Brand, as well as all the folks at Flemington BMW. Thanks again to Mike Riccardi Sr.,Bobby Brown, and my good friend Scott Smith. Anton (Art) More
Very disappointed We are very disappointed in the lack of quality and reliability, as well as the level of service and treatment. A very frustrating, dissatisfying cus We are very disappointed in the lack of quality and reliability, as well as the level of service and treatment. A very frustrating, dissatisfying customer experience. More
I have three BMWs that I service with Flemington BMW simply because they are unmatched in customer service. I exclusively use Jim Hierl for any servicing needs because he is accessible, knowledgable, fa simply because they are unmatched in customer service. I exclusively use Jim Hierl for any servicing needs because he is accessible, knowledgable, fair and always willing to go the extra mile to do the job exceptionally well. More
Flemington BMW has without fail responded to my questions and requests and provided the advice and service I've needed. I trust the Customer Service Advisors (I've worked most with Jim Hierle) and rely on th and requests and provided the advice and service I've needed. I trust the Customer Service Advisors (I've worked most with Jim Hierle) and rely on them to advise me honestly. Flemington BMW is always a clean and comfortable place to wait if you don't need a loaner. Whenever I am there for service, the Client Advisor (car salesperson) I have worked with exclusively (Gerry Vaughan) always makes a point of coming over to say Hi and ask if there's anything he can do for me. I will buy from Gerry again. More
Bought a BMW 328xi Coupe at another dealership a few weeks ago and, because it was a trade-in from PA, it did not have a front license plate bracket. Joe spent the time to help me put on the bracket eve weeks ago and, because it was a trade-in from PA, it did not have a front license plate bracket. Joe spent the time to help me put on the bracket even though I didn't even purchase the vehicle from them. Great service and will be returning for regular maint. More
A VERY KIND AND FRIENDLY BYRON BRISBY JR REACH OUT TO ME AND WAS ABLE TO RESOLVE MY SITUATION AT HAND. GREAT FOLLOW UP TOO. AND WAS ABLE TO RESOLVE MY SITUATION AT HAND. GREAT FOLLOW UP TOO. More
I attended a BMW Car Club event recently, an exclusive tour of the BMW Vehicle Distribution Center in Jersey City! Great event, and it was made possible with the generous sponsorship of Flemington BMW. I tour of the BMW Vehicle Distribution Center in Jersey City! Great event, and it was made possible with the generous sponsorship of Flemington BMW. I had the pleasure of meeting Mike Riccardi and Andrew Garcia at the VDC, and will certainly pay Flemington BMW a visit when I am ready for my next BMW. More
Scott Smith was the best salesperson I have ever dealt with PERIOD. He was attentive and treated me like his favorite client. The entire management and staff were also awesome. They did me a huge favo with PERIOD. He was attentive and treated me like his favorite client. The entire management and staff were also awesome. They did me a huge favor and for that I feel that they really went out of thier way to make a client very happy!! More
I have been a customer of Flemington BMW (located in Flemington, NJ) for a number of years and have found their service to be uniformly excellent. All whom I have dealt with in the service department a Flemington, NJ) for a number of years and have found their service to be uniformly excellent. All whom I have dealt with in the service department are well informed, courteous to the utmost and genuinely concerned with a customer's comfort and contentment. The dealership is clean, bright and cheery, making one's visit an outstanding experience that creates the desire to recommend others to them for sales or service. Moreover, the dealership is very ably run by its GM, Byron T, Brisby, Jr. who is both sensitive to a customer's needs and extremely concerned that a customer be satisfied with their experience at the dealership. My contact with the sales staff has always shown them to be knowledgeable, pleasant and genuinely concerned with a customer's happiness, Overall, whether buying a car there or servicing one, I have always been a very happy camper! More