Flagship Motorcars of Lynnfield | Page 179

Excellent Service I recently purchased a certified pre owned 2014 GLK 350 and took it home basically a day after it was brought into the dealership by the original owne I recently purchased a certified pre owned 2014 GLK 350 and took it home basically a day after it was brought into the dealership by the original owner. A little bit of work needed to be done to it, which took some time due to out of stock items, but Mike Daley as my Salesman and Paul Cioffi as my Concierge helped to guide me gracefully through the process. They both are excellent - if you go to Flagship to buy a Mercedes, these are the two guys that you want to work with. Thanks Mike and Paul! More

Outstanding experience! My sales experience with Flagship was outstanding from start to finish. Paige Babcock is a true professional and she helped me every step of the way, My sales experience with Flagship was outstanding from start to finish. Paige Babcock is a true professional and she helped me every step of the way, from finding the exact vehicle that I wanted to getting me the best price and taking car of all of paperwork and delivery details. Paige's knowledge and expertise helped guide me through the entire sales process and really set the bar for what I would expect at Flagship Motorcars going forward. It was truly a pleasure and I look forward to buying my next car with them. More

I am loving my new C300! Working with Paige Babcock was an absolute pleasure: Fun test drive, no high pressure or textbook sales technique that make shoppers uncomfortable or Working with Paige Babcock was an absolute pleasure: Fun test drive, no high pressure or textbook sales technique that make shoppers uncomfortable or push them to buy. The delivery of the car was also exceptional, and Paige did everything she could to make it special. I visited 4 other dealerships before buying this cart, and this was by far my most enjoyable visit. Buying a Mercedes is a special occasion, if not a kid's dream, and Paige delivered in making it a great experience! More

By far the best experience If You want to feel like your not talking to a typical sales representative Mike Daly is the man. Hands down. Loved loved loved Mike. Very down the ea If You want to feel like your not talking to a typical sales representative Mike Daly is the man. Hands down. Loved loved loved Mike. Very down the earth. My anxiety of speaking to someone was gone in seconds. Went above and beyond to make sure I was happy and comfortable. I am definitely recommending him to everyone I know.... ten thumbs up for having Mike in Mercedes. Mercedes-Benz in in lynnfield definitely treated me well... More

Perfection! If you are searching for a dealership which embodies a positive, customer-centric approach and strives for a long term relationship, look no further t If you are searching for a dealership which embodies a positive, customer-centric approach and strives for a long term relationship, look no further than Flagship Motorcars of Lynnfield. I recently purchased a Mercedes from Steven Schepici and I can honestly say that in my many years of owning vehicles, I have never met a more genuine, warm, and disarming salesman. Quite simply, he is the best! After spending a few hours together, I not only walked away with a fabulous new vehicle, but also a new friend. In addition, Paul Cioffi enthusiastically assisted an otherwise ‘technically challenged’ individual navigate the in’s and out’s of the vehicle’s technology. With a professional and friendly demeanor, he seamlessly configured all the necessary functionalities and without hesitation, happily answered my numerous questions with patience, empathy, and ease. Based on my interactions with Steven and Paul, it is with absolute confidence to provide the highest recommendation for Flagship’s exceptional team members, Steven and Paul. Moreover, as a result of my perfect experience, it would be my pleasure to continue business with them in the future! More

Leased new vehicle and returned prior vehicle. Paige Babcock contacted me and in marathon fashion got everything done in two short visits and didn't make me wait at all When she found out I was a Paige Babcock contacted me and in marathon fashion got everything done in two short visits and didn't make me wait at all When she found out I was a CPA she guided me to the AICPA discount that was available to me More

My First Mercedes-Benz I just bough my first Mercedes and I love it. Paige brought the car to my home for a test drive which was awesome. She found me the car I wanted - a I just bough my first Mercedes and I love it. Paige brought the car to my home for a test drive which was awesome. She found me the car I wanted - a GLA250 in white and I could not be happier. I would ask for Paige if you go to this dealer because she is fabulous! I also wanted to mention Elder since he showed me how to use my GLA250. He was very patient and kind and did not rush me at all. Best new car experience for me! Get a Mercedes, you will not be sorry. More

A Birthday Surprise I arrived at Flagship motors expecting an air-conditioning repair and left in a new Mercedes GLA, a magnificent birthday gift from my amazing son! I s I arrived at Flagship motors expecting an air-conditioning repair and left in a new Mercedes GLA, a magnificent birthday gift from my amazing son! I still can't believe it... After the happy shock, I was presented with a gorgeous bouquet of 'diamond' studded roses, along with the warmest, most courteous explanation of my vehicle operation...they made me feel like I was family! Thank you Flagship Motors for a truly special memory. More

Not a good experience Interaction was fine until it was time to present my offer to the sales manager. Very arrogant and insulting in his response to my very fair offer. Bu Interaction was fine until it was time to present my offer to the sales manager. Very arrogant and insulting in his response to my very fair offer. Business must be good enough to disrespect potential customers. He didn't seem happy that his manipulative questions and statements weren't changing my offer. Not worth my time. Plenty of other dealers who want my business. More

can not be trusted Was trying to buy used MB bus from this dealership. they send me e-sign paperwork, that i signed and returned immediately. I wired full amount and bou Was trying to buy used MB bus from this dealership. they send me e-sign paperwork, that i signed and returned immediately. I wired full amount and bought none-refundable air tickets. Suddenly i was told that someone is coming next night to look at the vehicle. That was extremely unexpected, considering that I bought the vehicle. Next morning I called to Daniel Fava to inform him on my flight and was informed that my bus was sold to someone else. On the top of loosing money on wire transfer and air tickets I had to rearrange my extremely busy schedule. I would suggest never do business with this dealership. More