Five Star Subaru of Grapevine - Service Center

Very welcoming customer service from front door to car door! Five Star has become our family dealership for Subies! We’re on our second one now: door! Five Star has become our family dealership for Subies! We’re on our second one now: More

⭐️⭐️⭐️⭐️⭐️ Exceptional Service at Five Star Subaru Grapevine From the moment I arrived, I was warmly greeted, and my information was taken promptly. The waiting area was clean and comfortable, offe Grapevine From the moment I arrived, I was warmly greeted, and my information was taken promptly. The waiting area was clean and comfortable, offering snacks, drinks, and a TV. Jose Zambrano, my service advisor, was courteous and professional. He explained the services to be performed and ensured I was informed throughout the process. I appreciated receiving a detailed checklist via text from the technician, outlining future recommendations. Additionally, my entertainment system was updated and repaired without me needing to ask. As a recent widow, having everything clearly documented provided me with peace of mind. Jose promptly addressed any questions I had via text. When I returned to pick up my car, he personally assisted me in connecting my Bluetooth to my hearing aids—a thoughtful gesture that meant a lot to me as someone who is hearing impaired. This level of personalized care and attention to detail is rare. I highly recommend Jose and the entire team at Five Star Subaru Grapevine! More

I brought a vehicle in for state inspection. I was greeted promptly on the drive, my vehicle was inspected while I waited having some coffee and a snack I was greeted promptly on the drive, my vehicle was inspected while I waited having some coffee and a snack More

Matt was able to fit me in last minute and they were so polite and quick! I will definitely be back polite and quick! I will definitely be back More

Tyler was excellent and the work was done as described, on time, and done perfectly. on time, and done perfectly. More

The best dealership I have ever dealt with from sales, financing , to the service dept. Quality work, positive follow up. And of course the best merchandise... Thank you 5 star... financing , to the service dept. Quality work, positive follow up. And of course the best merchandise... Thank you 5 star... More

I take my 2015 Outback for service and Matt is awesome. The loaner car and working with my slow after market extended warranty. I will definitely be looking to buy a new Outback and I’ll be back when I do The loaner car and working with my slow after market extended warranty. I will definitely be looking to buy a new Outback and I’ll be back when I do. More

Had my oil change done today. It was fast and the recommendations are reasonable. Thanks so much Dylan Freeman. It was fast and the recommendations are reasonable. Thanks so much Dylan Freeman. More

I love going to Five Star Subaru Grapevine for my car service. They have nice waiting area with awesome snack bar. Thank you Kyle Calvaruso for assisting me with my Outback service. They have nice waiting area with awesome snack bar. Thank you Kyle Calvaruso for assisting me with my Outback More

I dropped in for state inspection and a minor noise problem. They found the problem and started the repairs right then. Love my Subaru problem. They found the problem and started the repairs right then. Love my Subaru More