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Five Star Subaru of Grapevine - Service Center
Grapevine, TX
936 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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936 Reviews of Five Star Subaru of Grapevine - Service Center
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April 23, 2025
Took my car in cause my check engine light came on and they replaced the part I needed and got me a loaner while they had to keep it for a day. This is a great dealership. The Service Department is awesom they replaced the part I needed and got me a loaner while they had to keep it for a day. This is a great dealership. The Service Department is awesome. More
by sharon_strine
Employees Worked With
Travis Littrelll
April 22, 2025
Impeccable service. I had the pleasure of working again with Deion Thomas. He is the best! I had the pleasure of working again with Deion Thomas. He is the best! More
by e.b.robison
Employees Worked With
April 21, 2025
They promptly were there to take my car. They explained what they were gonna do. They kept me informed every step of the process. They walked me through my car when I picked it up asked if I They explained what they were gonna do. They kept me informed every step of the process. They walked me through my car when I picked it up asked if I had questions. Complete thorough very professional job. More
by Tricia painter
Employees Worked With
April 20, 2025
An outstanding service and treatment. Five Star Subaru made us feel like family, and best choice! Five Star Subaru made us feel like family, and best choice! More
by Abderrahmen Khardani
Employees Worked With
April 18, 2025
Friendly environment, professional customer service. Service was finished in a timely manner. Very excited about my CrossTrex. Service was finished in a timely manner. Very excited about my CrossTrex. More
by Dianna.edmondson
Employees Worked With
April 17, 2025
First class Operation. Five Star Subaru staff is fantastic. Personable and accommodating. I highly recommend doing business with them. Service department deserves the highe Five Star Subaru staff is fantastic. Personable and accommodating. I highly recommend doing business with them. Service department deserves the highest recognition. More
by K5cgr
Employees Worked With
Travis Littrell
April 17, 2025
Antonio R is my Service Rep and was quick to identify the issues I had been experiencing: all traceable back to original paperwork not being completed regarding the official corporate owner. It took him almo issues I had been experiencing: all traceable back to original paperwork not being completed regarding the official corporate owner. It took him almost 2 hours to untangle the mess and everything else fell into place. All this work was done under our Warranty!!! 5 Star is OUR Subaru Dealership!!! More
by rileyfamily54
Employees Worked With
Antonio Reyes
April 16, 2025
People all so friendly and helpful Matthew was great , kept me informed of progress of my car and had everything ready when I picked it up kept me informed of progress of my car and had everything ready when I picked it up More
by Saanbr
Employees Worked With
April 15, 2025
First class service, first class people. Comfortable waiting room, solid wi-fi, alows me to work remotely while having my car serviced. They always keep me informed. Always a pleasant experi Comfortable waiting room, solid wi-fi, alows me to work remotely while having my car serviced. They always keep me informed. Always a pleasant experience. Since I bought the extended warranty, no ugly surprises. 8-) More
by althea824
Employees Worked With
