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Five Star Nissan of Warner Robins - Service Center

Warner Robins, GA

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134 Reviews

134 Reviews of Five Star Nissan of Warner Robins - Service Center

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December 07, 2019

Need to itemize more descriptive on services performed on a 15000 mile service.price changed is quite a bit more than other dealers.also you did not perform all of the items on checklists More

by Steveap
Recommend Dealer
Yes
Employees Worked With
Service
Dec 07, 2019 -

Five Star Nissan of Warner Robins responded

Steve, Thank you for your feedback. I regret to learn that your service experience did not meet your expectations. I can assure you that we thoroughly complete our checklists. Please contact me when you have a moment so that I may learn some details regarding your visit. Best regards, Amanda O'Connor aoconnor@fivestaronline.net Loyalty Manager

December 06, 2019

I took my car in for an oil change and tires rotate and balance and Alan took care of me like he told me that he would he was Amazing I look forward to see him every time I go to get my car service. Thank More

by Tarkitta Jordan
Recommend Dealer
Yes
Employees Worked With
Service department (Alan)
Dec 06, 2019 -

Five Star Nissan of Warner Robins responded

Thanks for sharing your review, Tarkitta! We're happy to hear that Alan was so helpful. We'll let him know to keep up the great work. We appreciate your business; have a nice weekend!

December 05, 2019

The service department has always been helpful. I usually work with Reid (he was out), but this time Derek had to assist me and it was the same level of service. More

by Lornalane
Recommend Dealer
Yes
Employees Worked With
Reid, Derek, and Alan
Dec 05, 2019 -

Five Star Nissan of Warner Robins responded

Thank you for the five stars, Lorna! We're so glad to see that Reid and Derek each upheld the level of service you're used to. Please come back at any time!

December 04, 2019

GREAT SERVICE PROFESSIONAL, KNOWLEDGEABLE, FRIENDLY STAFF. NICE FACILITY. A GREAT TEAM. THE DEALERSHIP LOCATION IS PERFECT. AN ALL AROUND GREAT EXPERIENCE FOR G More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Five Star Nissan of Warner Robins responded

Mike, Thank you for taking the time to share your great experience with Brian! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

September 30, 2019

Thanks to Amanda in customer service I was able to get my questions answered quickly. She was very friendly and courteous.. made me feel welcome... Thanks Amanda.. More

by gagallives
Recommend Dealer
Yes
Employees Worked With
Amanda O’Connor
September 30, 2019

Worked with Amanda in customer service. She was very helpful and friendly. She made me feel like she truly cared about my experience! Thank you Amanda More

by KAZ
Recommend Dealer
Yes
Employees Worked With
Amanda O’Connor
August 17, 2019

upselling at its finest! My daughter’s car was just there one month ago because she broke down on the interstate. Marcus is a smooth talker for sure! Talked her Dad into $170 More

by Jennifer.Croft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marcus
Aug 17, 2019 -

Five Star Nissan of Warner Robins responded

Hello, We strive to keep our guests' vehicles running as they are designed to. I regret to learn that there are still issues with your daughter's car and that the level of customer service offered to you has not met your expectations. Please reach out to me when you have a moment so that we can discuss your concerns. Best regards, Amanda O'Connor aoconnor@fivestaronline.net Loyalty Manager

May 06, 2019

Mr. Tim Kendrick Mr. Tim is a sweet person, great conversation and make you feel comfortable while in the van with him. Very polite and sure a awesome gentleman. Stay More

by Ann2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019 -

Five Star Nissan of Warner Robins responded

Thank you for the five-star review! We are so glad to hear that you had an excellent experience with our team, and we invite you back again soon!

May 01, 2019

Car purchase I was searching around online looking for a Nissan Maxima. I inquired here. Mandy Kaleta responded and was there from start to finish. Answered all my More

by Ishna
Recommend Dealer
Yes
Employees Worked With
Mandy Kaleta , John (desk manager)
May 01, 2019 -

Five Star Nissan of Warner Robins responded

Thank you for choosing us! We're always happy to help with your automotive needs. Please feel free to let us know if there is anything else we can do for you in the future!

January 03, 2019

Tim Kendrick As always once again, awesome service! Mr. Tim is so awesome. So polite and such a gentleman. He should teach a class on customer service skills to so More

by BlackPrincess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Hampton
Jan 04, 2019 -

Five Star Nissan of Warner Robins responded

Thank you for the five-star review! We love knowing that Tim took great care of you and provided exceptional customer service. Please reach out if you need anything else.

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