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Five Star Nissan of Warner Robins - Service Center

Warner Robins, GA

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134 Reviews

134 Reviews of Five Star Nissan of Warner Robins - Service Center

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August 02, 2020

The employees are kind, courteous and very helpful. Brandi help me to understand the repairs that needed to be serviced and how to pay for them. More

by janiedixon928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi Bell
Aug 03, 2020 -

Five Star Nissan of Warner Robins responded

Janie, thank you for the wonderful review. Brandi is great and we're glad she was able to assist you.

July 30, 2020

Overpriced for the work that was performed which is no reflection on the great service and friendly employees. Brittany is a super employee and we're very satisfied with her performance. Helped us very m More

by Becky
Recommend Dealer
Yes
Employees Worked With
Brittany Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2020

Will not be returning! Horrible service department!! No communication!! No call backs when parts arrive for your vehicle. We don’t recommend this dealership! We purchased 2 vehicles from them but will not More

by jefferymorris77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shanita Bryant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2020 -

Five Star Nissan of Warner Robins responded

Jeffrey, I am very sorry to hear that we fell short in terms of expectations for your recent service visit. I hope you give us a chance to look into any concerns and possibly earn back your loyalty. We apologize for any inconveniences, and hope that you will try us again in the future. Please consider contacting us directly to share further feedback. Best, Amanda O'Connor aoconnor@fivestaronline.net Loyalty Manager

July 17, 2020

Great service ! Thank you so much . It’s a great feeling to know I can trust the service department not only to fix my car but to give me a reasonable price . More

by sbips9311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John bips
Jul 18, 2020 -

Five Star Nissan of Warner Robins responded

Thanks for taking the time to share your feedback for us. We're super happy to know of your satisfaction. You can definitely count on us to provide you with high quality service at an affordable value. Feel free to reach out to our team if there is anything else we can assist you with.

July 01, 2020

Service is always fast and everyone delightful and they don't mind explaining to you what's going on. Reed Clifton is a joy whenever I come into the service department More

by aleshiahead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reed Clifton
Jul 02, 2020 -

Five Star Nissan of Warner Robins responded

Thank you for the great review. We will be sure to thank Reed for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

July 01, 2020

Great dealership! Always friendly, courteous and ready to take care of my needs. Will continue to use them in the future and will tell others this Well run dealership! More

by sandrahuckaby18
Recommend Dealer
Yes
Employees Worked With
Donald Reid Clifton
Jul 03, 2020 -

Five Star Nissan of Warner Robins responded

Sandra, thank you for taking the time to share your great service experience with Donald! We appreciate your feedback, and we look forward to working with you for years to come!

June 29, 2020

Awesome customer!!!Gregory was the best and I would recommend him to everyone...Thanks Gregory for being patient with me and getting me the best.... More

by Andreana
Recommend Dealer
Yes
Employees Worked With
Gregory Harrell
June 27, 2020

There are nice peoples that I come in contact with and that’s a big part of my visit ! If my car get the service it need and I expect that from the team at that dealership , it will be all good , then I a More

by hickeyb
Recommend Dealer
Yes
Employees Worked With
Marcus Hampton
June 20, 2020

Staff were helpful and courteous. I am glad there was coffee and comfortable seating. My service was good and an issue with fan on AC fixed. More

by Avilionacres
Recommend Dealer
Yes
Employees Worked With
Marcus
May 28, 2020

Reid and Thomas took very good care of me.They made sure Reid and Thomas took very good care of me. They made sure I was happy with everything. They also made sure I a great experience. More

by Trillvill21
Recommend Dealer
Yes
Employees Worked With
Reid and Thomas
May 29, 2020 -

Five Star Nissan of Warner Robins responded

Thank you for taking the time to share your great service experience with Reid and Thomas! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

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