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Five Star Nissan of Warner Robins - Service Center
Warner Robins, GA
134 Reviews
134 Reviews of Five Star Nissan of Warner Robins - Service Center
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August 11, 2016
Great service We have purchased several cars from Five Star Nissan. I bring them here to be serviced Teresa the cashier has always been helpful and is a smiling fac We have purchased several cars from Five Star Nissan. I bring them here to be serviced Teresa the cashier has always been helpful and is a smiling face that welcomes you each time. More
by David C
Employees Worked With
Teresa
June 20, 2016
Service Review Reid Clifton was very understanding & easy to work with. As a woman, it can be hard to trust a dealership's judgement for car service. My car was sta Reid Clifton was very understanding & easy to work with. As a woman, it can be hard to trust a dealership's judgement for car service. My car was stalling while in motion and they told me that I had a failed transmission. I felt like I was getting the run around because they wanted to charge me for the service that should have been covered under warranty. After a while of working through some things, they told me that it actually was covered! What I appreciated from Reid is that he communicated with me and answered all my questions. He got me a rental and I was out the door until my car is finished. I also want to recognize Tim Kendrick. He was very pleasant to get to know on the way to pick up my rental. He put all my bags and suitcases from my car into the van and the rental. He also opened doors and was overall kind. He had a great sense of humor as well. I appreciated the experience from both of these men. Thank you for your service! More
by SwiftasaDove
Employees Worked With
Reid Clifton, Tim Kendrick
April 15, 2016
Customer service She did a wonderful job cashing me out. I really appreciate the good customer service. The service is always exceptional when I go there. Thanks She did a wonderful job cashing me out. I really appreciate the good customer service. The service is always exceptional when I go there. Thanks More
by Jennifer Johnson
Employees Worked With
Teresa Belcher
December 30, 2015
"Great Service!" Came in for an oil change and installation of a plastic engine dust cover for the under carriage of the car. Everyone was receptive, courteous and pr Came in for an oil change and installation of a plastic engine dust cover for the under carriage of the car. Everyone was receptive, courteous and professional. More
by Big City
Employees Worked With
Marcus Hampton, Teresa Lovick
October 22, 2015
The worst service dept in the country, im sure! This experience with them has disgusted me so much that I wouldn't even go purchase a key battery from them if I had to! My car was having problems an This experience with them has disgusted me so much that I wouldn't even go purchase a key battery from them if I had to! My car was having problems and I took it there to be looked at. They did absolutely nothing to my car and charged me $149 to do nothing! When asked to present the results from the diagnostic test that was allegedly done on the vehicle they could not produce the documents. On multiple occasions the service manager John was asked for these documents but he's one of the biggest morons to walk this earth and had an excuse each time as into why it wasn't available. They are a bad representation of Nissan as a whole! Taking people's money and doing no work! I wouldn't lead my worst enemy in their direction! More
by Chelsey1102
Employees Worked With
John (Service Manager)
August 26, 2015
customer service is not dead!!! Wow Teresa the cashier is a one in a million; although she was extremely busy...she took time to help my daughter and I. She even arranged to get us a Wow Teresa the cashier is a one in a million; although she was extremely busy...she took time to help my daughter and I. She even arranged to get us a ride to get lunch. She is very patient and caring. More
by Kristie
Employees Worked With
teresa
July 08, 2015
Service Department During a routine service visit today, basic oil change, I was provided fantastic, human and caring service. Rick and Mr Larry was the epitome of cust During a routine service visit today, basic oil change, I was provided fantastic, human and caring service. Rick and Mr Larry was the epitome of customer service and was helpful and informative. Theresa, Cashering, was not just friendly and kind but also helped me save $$$ on a quite expensive service; she was great at providing me a dollar saver to my service. Kudos!! More
by MikeL
Employees Worked With
Service Dept: Theresa; Rick; Larry
March 23, 2015
car service I have a 2014 Altima. I visited five star 2 weeks ago for an oil change and had a great experience with the service department. Thank you for all the I have a 2014 Altima. I visited five star 2 weeks ago for an oil change and had a great experience with the service department. Thank you for all the team do. More
by Latoya Butler
Employees Worked With
service department
November 25, 2014
"Awesome Service" Gem Morris Mr.Kyle Johnston and Mr.Mark Slaughter are always willing to do the best they can to help me whenever my car needs a service. I have tru Gem Morris Mr.Kyle Johnston and Mr.Mark Slaughter are always willing to do the best they can to help me whenever my car needs a service. I have truly received exceptional service from this dealership. I will certainly recommend this dealership to my friends and family just because they are the best in this business !!! Thank you for the excellent service !!! More
by morris3
Employees Worked With
Kyle Johnston and Mark Slaughter
October 06, 2014
Service Department Good afternoon! I would like to thank Justin H. Brazell in your service department. He took the time to explain to me that everything was in great sha Good afternoon! I would like to thank Justin H. Brazell in your service department. He took the time to explain to me that everything was in great shape with my car. He was very helpful and very respectful. Mr. Brazell had my full attention and I could tell how serious he takes his job. Mr. Brazell is a hard worker and I felt confident in his recommendations for the service needed, and I look forward to having him assist me in the future. More
by Antonio Mathis
Employees Worked With
Justin H. Brazell
