Five Star Nissan of Warner Robins

Well I bought a 2010 altima from them over the phone with the knowledge of have tinted windows and alloy wheels well it was delieverd in dark without thoes thing and was promised to fix them, and never did t the knowledge of have tinted windows and alloy wheels well it was delieverd in dark without thoes thing and was promised to fix them, and never did then never got my extra key or paperwork or tag and the bank they got me through is asking for 1 st payment within 3 weeks and they were suppose to fix it and never did , since then the saleman Bruce quit with peoples 100$ referal money and is wanted by the law, I am now talking to Albany ga five star to get things taken care of, but would not recomened Warren Robbins store!! More

I came in for a tire problem and my battery was going out. Tim Holcomb my service advisor, Terry French and Steve Zimmerman helped from the parts department for the best prices. Clay Holt and he cashier out. Tim Holcomb my service advisor, Terry French and Steve Zimmerman helped from the parts department for the best prices. Clay Holt and he cashier let me know exactly what I was paying for. I appreciate everyone that helped me with my service needs. I also spoke to a (Ken Church and Danny Davis) sales person about purchasing a new vehicle I just told them I wasn't interested at this time but I would come back to them when I need another one. More

I purchased vehicle from ken church and got a great deal on my new car. it was like dealing with family. Ken reminded me of my dad. SINCE MY PURCHASE THE SERVICE HAS BEEN ACCEPTIONAL I DEAL WITH CLAY TH on my new car. it was like dealing with family. Ken reminded me of my dad. SINCE MY PURCHASE THE SERVICE HAS BEEN ACCEPTIONAL I DEAL WITH CLAY THE SERVICE MANAGER AND HE HAS REALLY DONE ME RIGHT. Always honest and fair pricing. More

Tim takes great care of me each visit. Andy seems to go the extra mile to make make me leave happy every visit. Tim is the best and makes me happy. I originally purchased unit from Ken Church and Donnie the extra mile to make make me leave happy every visit. Tim is the best and makes me happy. I originally purchased unit from Ken Church and Donnie Whiting they are complete gentlemen and seemed to spend extra time with me going above and beyond the call of duty. More

Every time i go in i'm met with a smile and the employees there are more then happy to help. I broke down on the side of the road one day and they actually came and helped me instead of just calling a tow tr there are more then happy to help. I broke down on the side of the road one day and they actually came and helped me instead of just calling a tow truck. I wouldnt take my car anywhere else and i recommend them to everyone. More

I bought a Murano from Five Star Nissan off 96 in Kathleen. I paid $23,000 for it. I was told it went through their 180 point inspection and is in great condition. After about 25 days, I found out Kathleen. I paid $23,000 for it. I was told it went through their 180 point inspection and is in great condition. After about 25 days, I found out that the power steering hose is cracked and leaking. I told them about it and they basically said "tough luck" I then spoke with the service manager to get it fixed and they said it would cost roughly $650. They also said that is was on back order and that they had at least 3 muranos waiting for a hose right now. I asked them if they have so many problems with the hose, why didn't they check mine before they sold it to me? They had no response other than "sorry for your luck". So before I even make my first payment on this vehicle, I'm having to pay out $650 on repairs. To make matters worse, I checked the price of a hose online and it sales for around $200. So they are basically trying to hit me up for another $450. The whole place is full of crooks. My salesman was probably the most incompetent person in the building. DO NOT BUY FROM FIVE STAR NISSAN UNLESS YOU ARE LOOKING TO GET SCREWED OVER. I will never buy another vehicle from them. More

Service department charged me $280 dollars to correct problems associated with a defective battery. I was getting my oil changed (not at dealer)when mechanic showed me that my battery was leaking ac problems associated with a defective battery. I was getting my oil changed (not at dealer)when mechanic showed me that my battery was leaking acid and caving in on the top. Mechanic said that the battery could explode any minute and recommended that I replace the battery immediately. Left the oil change shop and went to an Auto Zone. As soon as the Auto Zone employee saw the battery he said the same thing as the oil change folks...except he recommended that I take it back to the dealership since the battery was clearly defective and the car was practically still new. Took car to dealership next day. They basically said that it was my fault for not bringing in the car for routine inspections at desiginated milage intervals. Said that the battery was no longer under warranty and refused to acknowledge that the battery was DEFECTIVE and could possibly explode. Servive department had no concern for the safety of my family. Their only concern was xxxxxx me to get as many $$$ as they could. I will not go back. More

bad dealership. gave my son-in-law bad deal - charged him 5,000.00 extra dollars for a truck and it wasn't even the actual truck he wanted. The one he wanted they said he could not afford but they jacked the 5,000.00 extra dollars for a truck and it wasn't even the actual truck he wanted. The one he wanted they said he could not afford but they jacked the price up on a 2005 - 5,000.00 dollars over the blue book value and sold him that one. They saw him coming and did a bait and switch on him. Never buy a car from these guys. More