Five Star Nissan of Warner Robins

Car Purchase I was having a hard time purchasing a vehicle. They would give you the run around and the wait was entirely too long. Finally I went to Five star Niss I was having a hard time purchasing a vehicle. They would give you the run around and the wait was entirely too long. Finally I went to Five star Nissan in Warner Robin Georgia. Excellent Friendly Salesman and great customer service. When I called! They said come. The paper work was almost done! Car full of gas and full clean. Thanks Five Star!!!! More

"Awesome Service" Gem Morris Mr.Kyle Johnston and Mr.Mark Slaughter are always willing to do the best they can to help me whenever my car needs a service. I have tru Gem Morris Mr.Kyle Johnston and Mr.Mark Slaughter are always willing to do the best they can to help me whenever my car needs a service. I have truly received exceptional service from this dealership. I will certainly recommend this dealership to my friends and family just because they are the best in this business !!! Thank you for the excellent service !!! More

Service Department Good afternoon! I would like to thank Justin H. Brazell in your service department. He took the time to explain to me that everything was in great sha Good afternoon! I would like to thank Justin H. Brazell in your service department. He took the time to explain to me that everything was in great shape with my car. He was very helpful and very respectful. Mr. Brazell had my full attention and I could tell how serious he takes his job. Mr. Brazell is a hard worker and I felt confident in his recommendations for the service needed, and I look forward to having him assist me in the future. More

Great customer service I came to five star to get my tries checked.Mark Slaughter checked my tires and inform me on what should me done with them.He was very friendly and ha I came to five star to get my tries checked.Mark Slaughter checked my tires and inform me on what should me done with them.He was very friendly and had great customer service! More

The Way Sales and Service SHOULD Be Done! We hear a lot of hype these days about sales and service. Most of it is just that, hype. However from the initial contact straight through to walking We hear a lot of hype these days about sales and service. Most of it is just that, hype. However from the initial contact straight through to walking out the door it was nothing short of stunning when dealing with Five Star Nissan of Warner Robins. From the original email inquiry which Stacy Campbell responded to so fast I was floored! She was very efficient in ascertaining our needs and setting an appointment to view the vehicle I saw on the internet. When we arrived we were quickly taken to Jason Smith who in turn introduced us to Kimiai Trueheart. Mr Trueheart asked us a few questions and then proceeded to show us several vehicles, all of which we would have had an interest in seeing and all within our price range. . We also were shown the specific vehicle we originally inquired about. Mr Trueheart pointed out features and pricing of each vehicle and it was clear he knew his products. At no time did we feel obligated or pressured to buy anything. Since this was my car, I was the buyer. At no time did Mr. Trueheart talk "over my head to my husband", he didn't show me the vanity mirrors, nor did he ask me if "I liked the color". He talked directly to me about the car and clearly answered the questions I asked which made it easier to make a decision. During the actual purchasing process we were never left with the feeling that this was "taking forever". Everyone involved in pulling the deal together were always moving forward with their part of the transaction to get it done correctly. Considering how many vehicles I looked at I can't believe we were there five hours start to finish. After a successful 20-year career in Real Estate I tend to be hard on sales personnel. However I can tell you that I wouldn't hesitate to recommend Five Stat Nissan of Warner Robbins and more to the point Mr. Trueheart. I predict he will have a long and successful career in Sales if he continues to deal with people in the same manner as he dealt with myself and my husband. He's really trustworthy and "straight-up" with customers. A Very Rare Trait These Days. Looking for a vehicle...ASK FOR MR. Trueheart!! More

Service with knowledge and a smile! Five Star is dependable and honest. A big thank you to Justin Brazell for all your help. I really appreciate your high quality customer service. Five Star is dependable and honest. A big thank you to Justin Brazell for all your help. I really appreciate your high quality customer service. More

Mr. Jodie Eakins I wanted to purchase a truck at another 5 - star location but they would not sell me truck because I would not finance it with them. I called Mr. Jodi I wanted to purchase a truck at another 5 - star location but they would not sell me truck because I would not finance it with them. I called Mr. Jodie Eakins and ask him for help. He not only got the truck I wanted for the same price, but he also got me a better interest rate. I was unable to go to the dealership until I got off of work so my wife went early. She was treated extremely well by Jodie and other staff member until my arrival. All the staff at 5 star Nissan are both professional and courtesy. The financial officer explained all the charges to my wife before I even got there, all that was left for me to do was sign a few paper. I have already been telling people about the great service we received at 5 star. I want to personally thank Jodie for all he did for me and my family More